And imagine they always give excuse to you like, "this is the last unit" reason for not giving discount. After you bought it, make a u-turn in a couple of hours later, the same item is being placed onto the same shelf, just ONE unit, to be sold again.




just tell them that you wanted 3 piece instead of 1 piece la . when they take out another 2pcs, tell them you need to double confirm with your friends whether your friends wanted it too

it is just business tactic to make you buy dude

i ask for a discount until the limit..until the seller said cannot give anymore..it's RUGI already..but he still serve me well till today. Congrats & Thanks to Mr Terry @ 1 Toy / Amcorp Mall

** do u think i'm a Bad Customer? imho it's a normal buyer habit to ask for discount as low as we can. As a seller they should entertain us..just reply the answer politely. If we can find some where cheaper..then we have an option to get it from other shop..it's normal in business right? But sometimes we rather spend extra RM5-10 more with our favorite shop since they give a better Customer Service than other shop

This post has been edited by sjn hassan: May 3 2011, 11:05 PM

lol, but I am not a good liar. I am very honest when buying stuff, so I also lazy to bargain. Ask once, got discount or not, if not, then forget it, just pay.

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Added on May 3, 2011, 11:17 pmYeah, can use credit card without surcharge, best!

And they are (Gamers Arena) more than happy to oblige.

This post has been edited by Harddisk: May 3 2011, 11:17 PM

I don't think so GA got the cheapest price for Gundam, as other shop is still cheaper even with the credit card surcharge.

Cash is king, pay cash and enjoy the cheapest price

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Added on May 4, 2011, 2:39 amWhat i mean by bad customer is that if you ask for a discount loudly until the whole shop can hear you, therefore you are a bad customer. As seller might give you, only you discount but not to the whoever in the whole shop

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Added on May 4, 2011, 3:21 amIn situation like this, then it is up to you to warm the seller up, if you want something from them which other place can't offer. Use your own PR skill to break the ice. It is discount and the rare/limited item that you wanted. Seller wouldn't bother whether you buy or not as this item is hard to get and if you don't buy, then another customer still will buy. In this case, seller got an upper hand

Show them your bossy and customer is always right attitude = bad experience buying from seller

Manage to break the ice with no discount = next time try harder

Manage to break the ice with discount = you win, seller lose

Manage to break the ice with super special discount = double win, seller double lose

Using your PR skill cause you nothing and get you what you want and it is workable everywhere. Use the force, use the Jedi trick

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Added on May 4, 2011, 3:48 amWhen i was young, wherever i go with my parent. they always tell me this : see only, don't touch!

What does that mean : My parent is afraid that i drop the item causing it to break. Break lead to force buying. Force buying lead to anger. Anger lead to hate. All this lead to bad buying experience and bad customer service.

Why bother touching when you have no intention to buy. Touching a collector item lead to box damage even if you did not drop it. Collector item lost value due to box damage. And when a customer buy, it is so obvious they will look for the best box condition. Making the item lost on value without buying is sure to anger the seller. It is like walking into a car showroom, scratch a car and then walk away hoping that the car salesman did not notice

I deal with clothing, and i find it really sickening that the clothing i am selling, have bubble gum sticking to it. Will customer still buy a T-Shirt with bubble gum sticking to it. Will customer accept dirty finger print on a new white T-Shirt?

Why complain so much when you yourself is nothing better than an inconsiderate selfish buyer which only carry an attitude of not only customer is always right, but you are always right? Customer is king, but seller is not a slave to your money. Don't forget, that your money is worthless until you spend it.

This post has been edited by snakees: May 4 2011, 04:14 AM

GA still offers the cheapest kits that I looked for. Other shop got cheaper price, after a couple of months I have bought from GA, then only other shops restock on that kit. As for after surcharge still being cheap, that's very unlikely.

That's a very old old thinking when we are in era of Information Technology, where paperless counts.

What I bought last time was not limited edition stuff. Just that I was not exposed to online purchasing, so kena waterfish by TM. Now, never ever go back there.

Jedi mind trick doesn't work. You wanna demonstrate to me once?

That's probably right cause like you said, when you were young. You should understand, we, here, are adults, with sane mind and we can make decisions. Decisions which WE ourselves will have to bear responsibilities to. Decisions that might put us in jail. You think we can't handle glassware? After so many years of being human being, we are still afraid of admitting to our faults?

Snakees thinks we are all still juveniles?

Nah, they said that to customers even touching the Gundam boxes. Those more expensive or limited stuff, they locked away in the glass case.

So, you think Gundam kits are limited? There are some, but they put very high up on the shelves, where you would need a ladder to get them. Who would go through all the trouble up there just to touch those boxes?

Luckily I seldom shop of t-shirts, if not you might accuse me of sticking chewing gums onto your t-shirts, as I like chewing gums.

Let's look at this from another point of view, just for the sake of discussion. What if a customer's hand got stuck to the bubble gum that was stuck to the piece of clothing. Would they hold it against you? I believe most customers would shrug it off and just leave the shop to fix themselves up in the washroom.

I believe these are a certain risk that you have to take into considerations, running your own business. It's similar in the case of a sandwiched car accident. The middle one was innocent, but still have to claim for own insurance and lose all the NCD. There are things just not fair, yet we have to live with it.

Still, there are the risk of running businesses. If there is no risk, it is not a business, it's casino, or Sports Toto. Hopefully I don't get sued for that.

This post has been edited by Harddisk: May 4 2011, 07:42 AM

i dun reli thk TM services r bad, cos i hardly talk with shopkeepers oso
except GA coz their staffs r so open n frenly

i jz hate TM aunty keep following me n keep telling me this is rare la, discounted la, or last unit la whenever i touch sumthg

She very hard sell.

Might works in the wet market, but for hobby collections...

well, it did work on me b4

that time Bandai Macross Frontier 1/72 kits jz release,
i was greatly interested in 1 box of VF-25F
she told me got VF-25S but sold out cos very hot, nid pre-order
n i pre-order terus

^ how much did you rugi compared to other shops? Or you no eye see already?

It works both ways really, behave like an arse, get treated like an arse.
I find that most people are friendly or will be more accomodating if you yourself put in some effort.

The real problem with TM for me is that their prices are at times very steep.

This one really tak kira one. I always find their prices steep, especially in figures. Gunpla, some still competitive, maybe cheaper by RM1 compared to GA. But they only accepts CC with surcharge. So ended up more expensive.

Old thinking / paperless or not, CASH is still the king. If you see RM100.00 and a credit card on the floor, which one would you pick up first?

Also, why not you try flashing your credit card in a wet market or a wholesale centre . Hopefully the trader there won't give you that weird look

IIRC i got it for rm250
its not even supermessiah or armoredmessiah

Put it this way, you go your friend house, you simply touch your friend stuff ? If you do, then it is nothing but no manners.

Still the best is, only touch if you want to buy. if not then it is always better not to touch other people stuff, even if it is place on the shelf for sale and it is not against the law to touch. I belief that in today era, basic manners like this have been taught 99.99% in house unless you are the 0.01% that is being left out

Nice to see, nice to touch. once broken consider sold. But it is unreasonable for any retailer to force you to buy a gundam if you leave a small dent on the box after you touch it. Box damage, value drop. your touch lead to seller lost, but you gain the pleasure to enjoy touching . Nothing but selfish

That is why, you are the one dropping RM100 and I will only drop the credit card.

I don't go wet market, so flicking credit cards in wet market won't happens on me. Shopping from supermarket got la.

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Added on May 4, 2011, 2:21 pmGA is selling that for RM170-RM180, right?

Meaning RM70 mark up? More than 40%...

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Added on May 4, 2011, 2:23 pmSo you are saying, I touched my friend's stuff, then I tell him/her, "I want to buy these and that"

Not everyone as kaya as you, once touch can buy everything, including your friend's house. (remember you touched the floor as you entered the house?)

It's a basic shopping concept, to touch/hold an item of interest. That's why you see there are fitting rooms for clothing department.

Besides, friend's stuff not for sale, so I won't touch. That very basic manner I understand, of course. But your analogy is not a very good one though. Got something else?

This post has been edited by Harddisk: May 4 2011, 02:23 PM

Oh yea, i forgot, you are always right

Finally you understood, the power of consumers.

Putting bubble gum on clothing is not an accident but it is being done on purpose, it is nothing but uneducated and uncivilized . To compare purposely disposing bubble gum on a t-shirt and car accident is totally irreverent. That is why they call it a car ACCIDENT

Of course there is risk in running a business, but why purposely dispose off bubble gum on a brand new t-shirt ? I rather someone stole it off, at least the thief can still wear the t-shirt or sell it or put it to good use. but spoiling a new t-shirt ... lol

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Added on May 4, 2011, 5:39 pmyou did not get what i mean, did ya ?

This post has been edited by snakees: May 4 2011, 05:39 PM

WAT U MEAN IS.....

SO IS VERY IMPORTANT

It look like i am always on the retailer side. Yea, i am doing retail but when i go out to shop, i am a consumer too, you know. So basically, if you can understand the both side of retailer and consumer, you should be grateful that there is retail shop for you to go do your shopping and i bet you that all retailer is more than glad to have your support for them.
Retailer open shop to do business my friend, not charity. They will try to make every cents out of you. Whether they do charity or not, we don't know . lol