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 Toys Shop Compliment & Complaint, Toys Shop C&C

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amduser
post Apr 16 2011, 08:25 PM

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QUOTE(madstone @ Apr 15 2011, 03:43 PM)
FYI,
There's a new shop inside IT Centre Berjaya Times Square located at Ground Floor selling Hot Toys, DC & Marvel figures & Transformers.

Just sharing good place to hunt for toys thumbup.gif
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what name? got sell gundam model and figurines?

noisetrigger
post Apr 18 2011, 02:06 PM

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Yes TM having storewide discounts indeed but the Nendoroids are like rm200++ each. Even with 10% you are still paying higher than usual.

In fact, most of the stuff in TM already marked up so high that even after 10% discount, you are still a fool for buying there.

It is insulting that they actually think collectors are stupid.

This post has been edited by noisetrigger: Apr 18 2011, 02:51 PM
vendetta87
post Apr 18 2011, 02:30 PM

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bros....any good place for buying plastic model planes and accesorries ? i went to tamiya underground...that fler damn lansi lahh...i was asking...how to paint and stuffs he said inside the guide there got...can't he explain in detail for a first timer ?
Harddisk
post Apr 18 2011, 03:17 PM

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^ try to find tutorials. If written guides not good enough, try Youtube? smile.gif
devilrider88
post Apr 25 2011, 03:34 PM

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yeah bro. i suggest u try youtube in painting.
visual teaching is more masuk then text teaching.
calcilis
post Apr 29 2011, 10:42 PM

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Play Storage at kubang kerian kelantan
price maybe abit high
but service is quiet nice
shop owner is man in his 40s
he talks loud but still very friendly and can share some jokes too
he also help assemble gunpla(for a price ofcourse)
kweecheehwa
post May 1 2011, 02:55 AM

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I've been to TM in timesquare in 08, derik, the young boss is the one attend me, he is quite friendly to me, end up I buy a classic deluxe class from them, although I am not really keen to buy it. I did notice they have lots of some discontinue toy, yes, they did sell at higher / overprice, but come on, it is rare what. Why don't people check eBay, lots of people did that as well, it's just about supply and demand.

Aunty from glory system, endah parade, I used to be a very very loyalty customer to them, until I moved out from serdang. She treated me very well and I feel like I am a nephew to her. And i have experience in buying MP05 that have defect on the megaton chest, i call her 2 days later, then I go to her shop again to replace a new one, but the other one also defect, I don't ask her to open another one since nobody will want a masterpiece with box opened before. So I ask is it possible to spray for me? She agreed with that without hesitate and the most amazing thing is she send the item back to me to Klang following day! Sometimes she also will advice me on what to buy. I still visit her sometimes I go near that area. I always feel like to thank her but I just dunno how to start. If aunty see this, i want to say 'thank you'. And please pm me your phone number, I lost yours number.

Famitoy boss Kok, also a very nice guy. A guy with his word. Happy dealing with him also. Last year when I try to downsizing my collection, he buy my toys at a very very reasonable price. He take my collection at more than 2/3 of my purchase price. Really thank you Kok.

Toy wiz also one that offer good service also.

Now due to some reason, I seldom buy toys, but I really enjoy dealing with them, it is a happy experience.

Bad experience wise, so far I didn't have one.

Wish every one can get their dream toys at their expected price.

This post has been edited by kweecheehwa: May 1 2011, 03:42 AM
sjn hassan
post May 2 2011, 12:17 PM

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QUOTE(calcilis @ Apr 29 2011, 10:42 PM)
Play Storage at kubang kerian kelantan
price maybe abit high
but service is quiet nice
shop owner is man in his 40s
he talks loud but still very friendly and can share some jokes too
he also help assemble gunpla(for a price ofcourse)
*
u are Kelantanese / staying at Kelantan?
calcilis
post May 2 2011, 08:54 PM

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QUOTE(sjn hassan @ May 2 2011, 12:17 PM)
u are Kelantanese / staying at Kelantan?
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i moved to kelanton yo!!
and the shop i was saying is pretty damn nice
sjn hassan
post May 3 2011, 03:31 PM

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QUOTE(calcilis @ May 2 2011, 08:54 PM)
i moved to kelanton yo!!
and the shop i was saying is pretty damn nice
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i bought few times from him
madmoz
post May 3 2011, 03:44 PM

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QUOTE(noisetrigger @ Apr 18 2011, 02:06 PM)
Yes TM having storewide discounts indeed but the Nendoroids are like rm200++ each. Even with 10% you are still paying higher than usual.

In fact, most of the stuff in TM already marked up so high that even after 10% discount, you are still a fool for buying there.

It is insulting that they actually think collectors are stupid.
*
It's a case of supply and demand really. As high as their markup is, people still do buy from them.

Them four might not be the friendliest of shop owners but to be honest, once you get to know them, they really aren't that bad.
Harddisk
post May 3 2011, 05:32 PM

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^ I guess you are 1 of the few that are supportive of TM.

Maybe you are regular enough that the boss can recognize you already, hence the "better" treatment, compared to prospects that walked into the shop. smile.gif
snakees
post May 3 2011, 05:47 PM

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I buy from TM and have no problem dealing with them.

it is always about TM service blah blah blah (complain)

why not try being a good customer if you want good service ?

Harddisk
post May 3 2011, 06:13 PM

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^ define good/bad customer. smile.gif
snakees
post May 3 2011, 09:03 PM

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QUOTE(Harddisk @ May 3 2011, 06:13 PM)
^ define good/bad customer. smile.gif
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Super customer : No question asked, just buy and pay full amount (get the best service)
Good customer : Ask a bit, buy without discount (still get the best service)
Ok customer : Ask for discount nicely and softly, then buy (get good service)
Bad customer : Ask for discount loudly until the whole shop can hear, then buy (not welcome)
Worse customer : Ask for discount over and over again loudly until shop assistant fed up, then don't buy (won't even look at you)

It is your own character and attitude that define how you are being served/treated wherever you go.
Refrain from asking discount while asking for a better service. Like to take but reluctant to give

Money is not everything, but everything is money

No offend

calcilis
post May 3 2011, 09:04 PM

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QUOTE(snakees @ May 3 2011, 05:47 PM)
I buy from TM and have no problem dealing with them.

it is always about TM service  blah blah blah (complain)

why not try being a good customer if you want good service ?
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actually i don like their
"don touch this and that" Service

they might be good to customer onli if they got KA-CHING!
Harddisk
post May 3 2011, 09:10 PM

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^^ with more than 40% marked up price of an item, it is just elementary that someone would asks for discount.

Likewise, whenever I go GA, I never ask for discount, even I know their paints and display stand not the cheapest, cause I know their Gundam kits are.

Unlike certain shops, everything more expensive than the rest of the shops, so you might want to try to luck to get a better price by asking for discount.

And imagine they always give excuse to you like, "this is the last unit" reason for not giving discount. After you bought it, make a u-turn in a couple of hours later, the same item is being placed onto the same shelf, just ONE unit, to be sold again.

^ I have held their Gundam box, but never fully took out from the shelf, just pull out to look at the box art. Luckily auntie never ask me to "stop touching". Not sure if because I was carrying my dSLR everywhere I go, treatment was different? laugh.gif

This post has been edited by Harddisk: May 3 2011, 09:15 PM
calcilis
post May 3 2011, 09:20 PM

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QUOTE(Harddisk @ May 3 2011, 09:10 PM)
^^ with more than 40% marked up price of an item, it is just elementary that someone would asks for discount.

Likewise, whenever I go GA, I never ask for discount, even I know their paints and display stand not the cheapest, cause I know their Gundam kits are.

Unlike certain shops, everything more expensive than the rest of the shops, so you might want to try to luck to get a better price by asking for discount.

And imagine they always give excuse to you like, "this is the last unit" reason for not giving discount. After you bought it, make a u-turn in a couple of hours later, the same item is being placed onto the same shelf, just ONE unit, to be sold again.

^ I have held their Gundam box, but never fully took out from the shelf, just pull out to look at the box art. Luckily auntie never ask me to "stop touching". Not sure if because I was carrying my dSLR everywhere I go, treatment was different?  laugh.gif
*
so ppl who look rich was never been pester
while ppl who are not poor but look like one gets it!!
don they ever heard of
"Dont Judge A Book By Its Cover"

This post has been edited by calcilis: May 3 2011, 09:20 PM
madmoz
post May 3 2011, 09:46 PM

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QUOTE(Harddisk @ May 3 2011, 05:32 PM)
^ I guess you are 1 of the few that are supportive of TM.

Maybe you are regular enough that the boss can recognize you already, hence the "better" treatment, compared to prospects that walked into the shop. smile.gif
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On the contrary I hardly ever get anything from them! I think I've only ever gotten 1 PVC, a few SD kits and the odd bottle of thinner and some paint from them over the years. Usually I drop by, say hi, ask how has their day been (if the uncle and aunty are running the shop) and browse around. They are civil enough when I ask them to show me stuff.

I do recall that when I was new to the scene they were much less friendly. Like someone else has mentioned one probably needs to know them a bit before they warm up to you.
Harddisk
post May 3 2011, 10:38 PM

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QUOTE(madmoz @ May 3 2011, 09:46 PM)
I do recall that when I was new to the scene they were much less friendly. Like someone else has mentioned one probably needs to know them a bit before they warm up to you.
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Rule no 1 in securing your prospects/customers hearts: warm yourself up, YOURSELF, not the customer to do it for you. If not, put yourself in the microwave first.

Being hostile and show bossy face/look/khuan/action won't bring businesses in. So I guess now we know why so many had bad experience with them, cause they lacked a microwave/oven. laugh.gif

This post has been edited by Harddisk: May 3 2011, 11:02 PM

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