QUOTE(jelawat17 @ Apr 25 2012, 10:41 AM)
Just sent an email to Syabas (puspel@syabas.com.my) copy Mr. Lau. Below the message.
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Subject : Residence @Park51 - Taipan Focus Group
Dear Sir/Mdm,
With reference to the above condominium, please advice what is the cause of this delay. In the communication it seems all are pointing at SYABAS since application by the developer in Nov of 2011.
For your reference:
-http://forum.lowyat.net/topic/766140/all
Please advice:
1. The Root Cause.
2. Date expected to be resolved.
3. What compensation SYABAS will provide to the consumers.
Hope to receive an early reply.
Thank you.
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There are 2 replies from SYABAS on 30Apr. Please read & judge by yourself. Based on the reply I doubt can complete this month also.---------------------------------------------------------------------------------------------------------------------------------
Subject : Residence @Park51 - Taipan Focus Group
Dear Sir/Mdm,
With reference to the above condominium, please advice what is the cause of this delay. In the communication it seems all are pointing at SYABAS since application by the developer in Nov of 2011.
For your reference:
-http://forum.lowyat.net/topic/766140/all
Please advice:
1. The Root Cause.
2. Date expected to be resolved.
3. What compensation SYABAS will provide to the consumers.
Hope to receive an early reply.
Thank you.
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From: Puspel <puspel@syabas.com.my>
For your information, we have received the feedback from the respective department mentioned that there are still pending documents that are not correctly filled up for water supply system hand over. The development unit just received photo of individual meter repair work from consultant (PL Liew) on 27/4/2012. However, for your information, hand over process is still in site commentary stage. There are several stages more that need to be completed.
Regards,
KHALIJAH MOHAMAD
PUSPEL Call Center
SYABAS
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The above follow-up questions & reply:
Question:
1. May I know if this delay from Nov 2011 application until today is cause by pending documents that are not correctly filled up from the developer consultant & not due to SYABAS?
2. With regards to the 'several stages more that need to be completed', that you mentioned. What would be the expected time frame for the hand over process?
Reply:
For further inquiries you may directly contact the development department officer En Amir at: 019-2818032 or 03-78411014.
Regards,
HIZURITA ZAKARIA
PUSPEL Call Center
SYABAS
May 2 2012, 08:39 PM

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