HI. i open this thread not because to encourage ppl go NYSS but to make public aware of this unethical beauty centre!!!! i found out alot negative comments on NYSS and think tat public/consumer should not continue to be cheated by them. so pls AWARE of this and pls don be cheated by them.

more complains and comments here:

My Webpage

My Webpage

wat say you after reading so many complains. ppl who has been cheated by them pls come share ur experience here.

This post has been edited by Bank: Apr 9 2008, 10:51 AM

top notch beauty centre monthly revenue are in the range of 700k - millions. how do u think they make the figure..by just washing your face?

that's why i always advice ppl if they wanna go to look for cosmetic treatment, please go for the cosmetic doctors...because they need to produce result and MUSt be ethical becuase the are being strictly monitor and govern by MOH and MMA sets of rules.

Do you know if anything happen to your face after the treatment with the dr, you get a much larger medical compensation sum compare to those beauty saloon?

cosmetic doctor, you mean dermatologist?

dermatologist is skin specialist, they are very good in skin disease...but not all of them are involve in cosmetic....

cosmetic doctor are the doctor who are train to do cosmetic...and since medical cosmetic is not a sub specialty in malaysia, thus, no special training is require.

cosmetic doctor can be a dermatoligist, a plastic surgeons, a general practioner or even an O&G specialist.

but is always good and smart to see the doctor ( cosmetic doctor ) certificates before really engaging one. the more affliations or certificates of course a cosmetic surgeon have the better train he / she is.

the usual affliation would be like SAAAMM membership, or PDM membership, or some more prestige and hard to get membership like AAD, ASLMS or ALSCA or AA4RM membership.

thanks for your info..
lucky i din went..
at 1st plan to have a try..

i really don understand y 8tv still showing the beauty expert 3 so frequent since they r not good... its just mislead ppl.

eh i just saw the advertisement on tv bout this beauty centre

ya. tats y i wonder y they still adv it like crazy but on the other hand ppl complaining bout it. 8tv should stop adv for them.

'Bank',

I believe that you surely take basic law be4.... Wadever that shown in TV advertisment is merely a invitation... You cant sue them even it mislead the meaning of the advert. No matter wad... Eg: whenever u go to shopping, u saw a nice branded shirt shows Rm20 on displace side... but when u really go inside the shop and the sales ppl say its RM200... U cant sue them... adverts is just an invitation... they can choose not to sell them or wadever they want lar.. and u sue them... U'll lost cause there's a law said u cant sue... I got shock also when I read this.. so I rather advise anyone would like to try NYS... please do a proper research rather than seeing it on 8tv...

p/s: That adverts in 8tv really shows that NYS seems convincing enuf... rite?? haha...

ya. i studied basic contract and companies law... n i know the case as well...

I disagree, there are such things as false advertising and misleading advertisement in law. In addition, saying a product works but it does not at all is also argueable in court. Malaysia may not have it does not mean other countries does not have it. Unless they can argue is puffery.

It's called Trade Practices Act in Australia, breaching them means the customers can bring you to court. Usually customers get free consuling and free lawyers from a consumerism organizations. In Malaysia however companies are protected, in other countries the people gets the protections.

One of the legal way to do it is to say, items are on sale starts from certain price to certain price.

Ya... Malaysian law is a bit ahem.... this can be seen in the case "CORRECT, CORRECT, CORRECT"

We all argue so much here isn a right way... no matter how much we all argue that ===> saying a product works but it does not at all is also argueable in court.

They will still argue... it depends on ur skin type bla bla bla.... Sometimes, I also kinda fed up when I see or hear the word "guarantee result". For NYS, I didnt go try lar... but from wad i read from diff forum... complaints are more than compliments...

The 2nd paragraph, we dun have that kind of things right??? getting free consulting and lawyers.. Btw, its kinda slow also the law system in our country. Later its will be taking 3-4 mths just to argue on products and misleading advert...

everybody talking about Law and stuffs... yeah 8tv ad's really look so convincing..... so any other centers for suggestion?

i personnally suggest Leonard Drake... cos i do facial there... they r not pushy at all. u wan to buy, then buy. don wan oso nvm.

This post has been edited by Bank: Apr 18 2008, 10:42 AM

hate it when they ask u to take this and that package offer this month that month only bla bla bla

Yeah, leonardo drake... got face analysis... not pushy... got lotsa samples... whole set... haha
But expensive larrr.....

This post has been edited by Veena: Apr 18 2008, 11:34 AM

expensive but got result then worth it la. expensive like NYSS but make ur skin worse then

I have experience with Yun Nam Hair care and New York skin, London weight nad Yun Nmaa is under one corproration..pls beware
I have wrote the scam of Yun Nam here.
http://baldmanunited.blogspot.com/2008/01/...n-malaysia.html

Like the 1st blog TS provided advised, just say no.

Wow... Thanks for info

interesting...
how is it possible that this is a singaporean company AND it comes from the US at the same time??? puzzling..

The non medical beauty center / saloon is fall under the juristrition of ministry of trade. and thus, if they screw up, not much action can be taken on them.

while the medical beauty center with a DR falls under the juristrition of ministry of healht. screwing up means getting bankrup and licence revoke.



malaysia dont have such law as in aussie.

Wow, luckily i did a google search about this before i went to my supposedly "free" facial treatment..

New York sin is not from New York, just like London Weights manangemnt is not from London and Yun Nam Haircare is not form Yun Nam.
This 3 sisters companies is the biggest scam in sg and malaysia in beautification industry.
Search their scam in google u will know

Lucky Google it of scams thanks for sharing experience that really useless services and products

Even Yun Nam is a scam? Shocking!

this thing is like hair cut , once screw up , do u dare come again , hell no.

wan solve pimple ask me la , hehe , i m ur angel with 8 years exp.

I live with sensitive skin all my life.

It's funny when I think of me past years, My dad has been cheated, my mom has been cheated, and I have been cheated.

I've been cheated (srsly), From eastern to western methods. Drink this la, wear long sleves la, Dun eat this la, dun eat that la, cannot this la, cannot that la....and all the bla bla treatments. I EVen got advise from quack doctors like my auntie & uncles/ Salesman & women and etc.

After 20 years of experiance, I got sick of it and I just learn to live the way I am. I got minor psoraisis.
I got pimple scars. and my hand has mosquito/insects/bug bite scars. All of them are just minor, not serios condition

After learning from fitness to sports scients to neutritions, I understand the basic of my condition.
it's jsut due to the antonomy of my blood cells and tisues, and skin it's not that regenaration is bad, it's just the tisu in the blood cells takes LONGER periods to cure it. That's very normal in my condition. (everyone is unique) Yes..the anatomy of my blood cells, and tisues. Litterly part of my DNA!

Can that be cured? The answer is NO, It can only be altered with more problems. ALSO, there is no CONFRIM science about alterning ones DNA/Anatomy/Hormons yet, so please don't go listening to dotorines about it. The're LIES! (well, if you wanna be the 'lab rat' be my guest)

Back to the topic:
When ever I see this "dermathologist"...they wanna take advantage of me and talk about their 'miricle' products, Treatments and oral medication. I wasted nearly 20 years of my life, using them....yes I even went to the best in malaysia dermathologist. (NO NAMES MENTION)
I Paid tons and tons, only to realized that the cure is myself, not them. Their just leeching money out from you. They'll drive their new mercedez, while you struggle to pay your charges.

End Point:
Instant result = instant come back. The faster your 'problems' is cured, the faster your same 'problems' come back. Thus, making you feel insecure living without their treatments, that's how they catch you.

The Question is, If their miricle is a cure, how does it return? --food? environment? pollution? --- srsly...why do you judge about things you are not sure of or YOU DON'T EVEN KNOW!

THE TRUTH IS 'They' put on a 'beauty' mask on you. BUT when you stop using their treatment, you lose your 'beauty' mask. Doesn't that brings you back to square one?

Well, your life, your skin, you decide. I'm just sharing...coz I don't wan many out there to be scammed.
Have a nice day.

SAMe Dr.Murad...dude..

i aso kena

Yamheadyan, u r lucky you made a search before going...I just got scammed!!! Do u think u can get ur money back? I'm planning to get my back frm NY Skin...I so didn't read this forum, and all I wanted was only to get my face cured...>.< even though I did Google bout it...but I didn't come across this page...

You pay TV for advertisement they also can show your face more frequent

---

Added on September 25, 2009, 4:21 pmYa i agree with most of the complaint here. But what can you do? Get our government to close it down? Can you?

---

Added on September 25, 2009, 4:24 pmPlease get it back. But i bet you'll have to go to court first.

This post has been edited by InitialB: Sep 25 2009, 04:24 PM

wah..lastime i almost went to one of their branch.scary

Maresia Boleh!!

omg... Thank for sharing

then we can beware of these scam..

the place is like a refugee camp...no ambiance at all
not like other salon...individual room and nice environment
The package they offered is so expensive....5K

but my friend still loyal customer overthere, even after she complain to me there are few ppl handling her face...she said the product is good for her skin
i dunno.....ppl just have too much money to spend

lastime my fren gf went to one of their branch.... really no word to describe... that she told me...

need help regarding credit card payment:

1. If we sign up for installment payment for 20 session, can we terminate the installment after 9 session? Coz its wasting my $$

2 If I cancel my credit card and re-apple new card, are they still able to charge me?


NYSS make my ance skin WORST !! Cant wait to STOP the PAIN !!

Hi infotech909,
I know ur post is quite old, but i am now in sort of the same situation as u, and was wondering whether u managed to claim back some of ur money, or stop them taking it by canceling ur credit card. I just checked my credit card statement online. They said they'd deduct monthly the fees agreed, but when I checked my statement they straight away deducted the full amount. I got really angry at this. Anyone know if I can file a complaint and get my money back??

I've also just signed up for 15 sessions, and after the second session they pressured me to sign up for another 15, but i refused, and feel really pissed off now cause i feel cheated when i signed up the first time. After reading all the bad reviews online, I'm thankfully I didn't sign up for another 15 sessions, would have wasted a huge amount of money. So far the treatment has been only so so, hopefully there will be some improvement so at least it won't be a total loss.

all slimming stuff are scam...they keep pestering you to buy more products...if really want to be slim and get rid of those fats just go to fitness centre and join their class everyday...i found out that all these slimming centre can survives so long bcoz alot of LAZY gals out there....

Hi Bank,

I totally and utterly agree with you. I signed up for a package too last year in June 09. cost me a real boom!!!! the beautician told me promotion ends that day also.

i went there to remove my acne problems as advertised in the TV!!!!!!!

BUT who knows after two (2) damn months, from 5 pimples on my cheecks, it spreaded to whole faces.

MY wedding is JULY this year. Can you imagine how frustrated I am with NYSS???

LIAR, IDIOT LIAR!!!!

Now I found one beauty centre, a good one indeed around my area. Is at Rampai Business Park, Setapak. Easy to find. Just behind OLD TOWN.

My fren recommend me to go there. The moment I stepped in, the warm smiles and services from the staff charms my heart.

I really love their service and skills.

Now, my whole face is back to normal. Started off in Dec 09. The beautician there told me scar from my previous experience takes time to heal.

I totally understand that. But now with mild makeup on my skin, I am at least PRESENTABLE to public.

Their products are at middle range cost. Not too expensive!!!!

Small salon but good service which really charms your heart immediately.

You guys should try this out. You can call up for a survey tho....0341428178..no harm trying right?

haha...

well, there're so much complaint isn't really about their facial & product,
it's bcos the consumer felt they are given normal facial & normal product but being charge at a premium price.

they are not doing something illegal, just unethical. afterall, they cant swipe your card witout your consent & signature.

for those ladies that really look for branded, well-known international facial treatments and saloon, definitely not NYSS, no no! check out the Pamper Zone in starhill, kanebo international charge facial more expensive than NYSS and got no complaints... some facial in Clarins are cheaper then NYSS, and yes Clarins is a -real international brand-

NEW YORK skin solutions, LOL, people in New York's gonna say "huh? ya sayin'?"

I just signed up a package with NYSS in Jan'10 after trying their RM38 facial. I admit that the lady manager is really good in selling their service. They tell me that they guarantee to cure my acne problem by the end of my 20 session package. However, upon my 1st session the lady whom i signed the package disappear (they say to another branch) & they let me wait for 1/ hour for my facial eevn with appointment. They do not have any curtesy to call to remind on our facial appoinment. The 2nd session is even worst I called them personally to confirm on my appointment but when I reach there they say no room ask me to come in another hour. I paid RM300++ per session & all I get is waiting. The facial session is not pleasant too as they barely touch your face for 1/2 in the 1 1/2 session. 1st, they do double cleansing, then they leave you with the steamer (depend on how fast they finish another customer), it can go up to 1/2 hour just steaming. Then they come back do extraction, randomly extract, then done, proceed with cleansing then mask, simple massage, then gone to another customer. Come back remove mask, you are done. After 10 session, my face got serioud breakout, worse then before I signed up!!! After that, all my session has no massage as they take extra few minutes to do extraction. This is really a 0 star service for a 5 star price!!! This is a con!!!

Those culprit I can't forget them at all. Luckily I don't have credit card. Most of victims I found told me that the beauticians just swiped your credit cards whether or not you have doubt at that time..

What I heard was...one of them snatch away her credit card from her hand and swiped it immediately! I too feel bad because on the free trial session, there are only 2-3 breakouts...after they detected the "hidden" acne and extract them....they made my face become worst! whole evening everyone is staring my face like I have rosacea! Even my bf see me with terror and wondering why should someone face become worst after facial??????

They also have this "conversation-negotiation-persuasion-that ended up with frustation" if you have a soft heart. My advice to all of you who are about to enter their jerangkap samar.....don't ever think to try their products..apatah lg to go to the facial....

Unless...if u love challenge and want to try their first trial because it is free...go ahead if you are ready to make your face become worst! (the challenge I mention here is to know your negotiation skills and to test whether you have a soft heart or stone head heart)

Should be minus star rating. Wonder how they can still promote a lot on TV?
Pakar Kejelitaan?

I pity you dear.. Thanks for sharing. I've been very tempted to go there, but having heard and read many negative feedbacks, made me slow down.
I won't try.

I went to NEW york skin solution jz now. I had heard my friend that the service they are giving damn bad if you just go for FREE trial! thn my point is i will go n try. From the time they give me the consultation till the service of doing facial , it is running pretty well, warm smelling. After finish, they compared to let you see the effect! that's the time they want you to sign up their package~!! yeah there it's start!! I don't want to sign up for any package even though my pocket got money, then the consultant said she would willing to help me by recommending Home care DIY product worth 1800, then i reject it too!!! now start, she asked me to wait and went out to take something for me to sign. Meanwhile, the other consultant come in, ask this ask that, trying to pursue me , argue with me thn go out. THe 2nd other come in, said u should take care since ur skin already got problem, also trying to pursue me to take even 1 time treatment. The 3rd consultant come in , she said " Miss u're really very wasted our treatment because our treatment is for those who need and those who really want to take care about their skin. everyone will sign up with our package after they done the first trial!! And you are only aiming the free trial but not appreciate it !" I was really pissed off. f***ing them!!!

Please see http://www.singaporebrides.com/forumboard/...151/235680.html,
where there are so many people who really want to get a refund, with very upset feeling.

I have also gone to NYSS twice. I really don't like their style of hard selling.

Such TOO hard selling should be prevented by Singapore LAW !

They just treat us not as customer, but as money. It feels too BAD !

Just having so many interests on money, not so concerning on skin problem.

During more than 95% time on the consulting, they just said a package, another package,
.. and a new package, saying that it is cheaper, not so concerning my skin problem.

Since I was terribly upset, I am now considering to make a claim.

So, please don't go to NYSS. That is the best way to waist your time and money.

I went there for like 3 months, and i've spent about 3k. The thing is, they are very convincing at first and ask you to buy stuff in order to cure your acne.

but, trust me, they are a bunch of scammers. please think twice before you go there.

Is time for me to contribute. I jz came back from the 1st trial. I kinda like the service because I could see a major difference, before and after, and even my mom noticed that my skin is fairer. Tho after reading the article here, upset me a little.

Anyhow, I do think there is a need for me to share my experience. Knowing how they work (like yun name-where I was also a customer), I pretended to be a student this time.

Instead of being "forced" to sign up a 2k package, I ended up signing a package worth RM540, with 3 treatments + 1 cheaper treatment. I like their treatment esp the one, with machine, as could really see the difference. So per treatment (excluding the foc treatment), is RM180, which i think is fair.

Except that I got cheated by the free gift. I was told that I would be given 2 masks but after signing the package, I was only given 2 paper masks, which are not even masks but she claimed that to be.

Since i got the treatment for so cheap, I din argue with him.

May i assume that I got the best package so far?

i think their price ard RM200 no matter how to change their package unless u request more free products.

do they give out free products?
are u one of their customers too?

New York Skin Solution is very unethical. I signed a package for 8 courses last year May 2012. Once you signed, they don't even bother to give you a good facial treatment.

Anyway, recently they call me for treatment. well since i already paid, i went. But this time they lock me in the room, and desperately ask me to sign for another 20 sessions. What is the point because i only manage to used up 4 sessions, with the remaining 4 sessions.

And during this 4th course, they are me to sign another package for RM 4,400 for 20 sessions. They beg and beg and beg for 1/2 hour, but i rejected them because the reason is i still have 4 sessions to finish, why sign for new ones. Finally, just because they are lack of room to con other potential customers, they let me go and ask me not to to come again, Jokingly.

Hard lesson learn and anyway, their services SUCKS!

Please who ever read this DON'T be CONNED by New York Skin Solution. even in year 2013.

This post has been edited by andychucky: Feb 4 2013, 01:20 AM

oh no!!! i jz signed a package 10 session for RM3,200..T_T..is they really so bad?? face problem will getting more serious?? oh no no~

is there any other way to cancel the package?

woah.didnt know NYSS is this bad until i read this thread.they always come out in tv commercial,even have this one special program just to promote their service.luckily i never bother about this skin care program stuff.

Went there for additional info bout their services 3 yrs ago but their attitude sucks & let u stand there without ppl asking what ur looking for. Never turn back after that.

Yes New York Skin is that BAD. All they care is to sigh you in and get your money. No after sales services. And they can make you stand at the counter like idiot.

Anyway their treatment just does not help.

They are very clever at taking photo of your face before and after treatment.
Before treatment, they will use a dim light, and after treatment they will use a bright light to take your face photo. Hence, this will make your face looks clearner after treatment.

This post has been edited by andychucky: Feb 4 2013, 09:46 PM

Sometimes, I wonder why do people pay so much for beautician for issues like acne; whence they could have easily seen a dermatologist?! Its much cheaper and proven.

Cosmetic as the name implies, its just cleansing the problem at the surface level and not the root. For a short stint you are going to "feel" fresh and clean face, but it aint gonna last.

Folks, stop wasting your hard earned money; unless you like to go there, suka suka aje...

Hi all, here to share my story as well.

I'm with NYSS since 2009, as my facial problem (acne and scar) do improve after I undergo facial treatment there.

However, their service need loads of improvement. Once I've made an early appointment, say at 11am, and I happened to arrive there early by 15 minutes, one of the front desk staff asked why am I early and literally kick me out of the place, ask me to come back at 11am. so since it was partially my mistake for "being early", so I just hang around and went back 15 minutes later.

Usually after a facial treatment, they will get you to sign a form indicating you have used which treatment and some details of the treatment. There's one time I found out that my consultant forge my initial for one of the items on the form. I questioned my consultant, and she explained it was for one of my payment (for the facial package), and they are having some audit, and couldn't get me to come in time to sign the form. With that explanation, I accepted it but warn her if it happen again, I will report her to the management.

The most recent incident, another appointment made and confirmed, this time say at 1pm, I reached there at about 1.10pm, inform the staff to call my consultant, and waited for 10 minutes. By that time I was getting impatient to get my treatment started, since it was 20 minutes past my appointment time. Then my consultant came out from the treatment room, and told me to wait for another 30 more minutes. This time I was at rage and scold them, that they are wasting my time, waiting for them. What fury me more was I could use the 20 minutes of waiting for them, to pak toh with my bf.

Anyway I found another facial saloon, sales team not as pushy as NYSS, pricing cheaper especially during their carnival sales, product better than NYSS and gives out free treatments (2 free treatments per year). NYSS never give ANY free treatment since I joined in 2009, except for the free trial.

how to differentiate between a scam and a product which just doesnt work for us?

like makcik A can offer nasi lemak RM1 and say sedap, mak cik B can offer rm10 nasi lemak and say sedap as well.
some prefer makcik A say "it is sedap and murah" and some may say "nasi lemak B is sedap and worth the money." some might find nasi lemak A tak sedap thus "patutlah murah." and some might find out nasi lemak B as tak sedap "harap ja mahal"

when u have the option to judge and choose, i can choose A or B at my will,even tho i might pay more it is my own decision..

if both makcik say "hey buy my nasi lemak, you can cure cancer by eating it 5x/day" regardless they sell it rm1 or rm1000, i can justify it is some sort of scam. false claim.

This post has been edited by lilacfla: Feb 6 2013, 09:59 PM

I also signed their packages 2 years ago, their prices really shocked me!
But honestly, they solve my skin problem in first 2-3 session
However, they recommend some skincare which turn my skin from OILY to EXTREMELY DRY!
After 10 session,they persuade me to sign for another packages again!
And I always have to purchase some additional skincare after each treatment!
After all, I decided not to going to their saloon again, thats a waste!

New York Skin really suck. They still call me and give free gifts to con me to renew contract.

Folks, please avoid New York Skin at all cost.

All their beautifician are true-money-sucking-minded people. Instead of curing you, they are thinking ways to con you more of your $.

You may ask why? Make it short.
- me and my wife go for free trial. Facial was good, long duration (2hrs) and professional. After that, they will try very hard to please you to sign for packages, which we did.
- after signing packages, everything went the opposite - from bad, short duration (1 hr) and not-so-professional attitude.

Put it simple, before signing package, they treat u like a king and queen. After signing, they treat you as non-vip client, and keep on asking you to sign more packages.

We still have 2 more facial to go and now they are trying real hard to please us.

PPLLLSS AVOID THIS MONEY SUCKING MINDED FACIAL CENTRE.

i had the same issue ... i just signed a 10 session package for RM2,400!! did u manage to cancel the package?

i visited NYSS last week for the first time and the beautician was extremely pushy.
i was persuaded to sign up for a 10 sessions treatment by installment.

is there anyway to terminate it?

despite their bad services, any reviews abt their treatments? isit good?

Wow ..l thanks for sharing, recently there are frequent discounted voucher selling in Groupon for NYSS, well in view I might got trapped in a room to waste my time listening to those consultant & non professional service after signing those package.

I will think twice now.

LOL.. I think I too got my fair share in NYSS. Out of boredom, saw a deal in Groupon and called immediately for an appointment on the same day. Was lucky because there isn't much customer, so they can slot me in anytime on the same day (seriously buy the Groupon same day itself!)

The consultant was really boasting that she can solve my acne breakout and pigmentation if I were to follow her instructions and schedule. After checking my skin, went into their cubicle for the facial treatment (quite nice )

After the facial, here comes the real deal, it took 20 mins for the consultant to persuade me of which I had suspected the below:

1) first, she recommend me to solve the acne, must come every week. my answer is that I cannot commit the time as I am a frequent traveler both work and personal. - then she recommend me to use the products when I am away big no no eh? first you boast at your treatment, now just using your products will do?

2) the before and after result wasn't really convincing and her customers before and after shown were on a different person. e.g Show customer A before left cheek, but the after was on the right cheek of Customer B. hahahaha..

3) she totally scared me on my face needs urgent treatment else the breakout will reoccur (Thank God I found this thread ) but then again, I am travelling tomorrow (showed her my flight ticket as evidence), she then divert again to her product which sounds her facial treatment isn't useful at all.

So to do a closure, I told her to let me try Shiseido's facial first (showing her my voucher from Shiseido) before deciding. (again she hard sell to try both facial treatment - do I look like I print money or what? ) just give me her namecard and I am off my way.

Yup yup, you guys should check the forum first before parting with your money. Recently my friend got conned in New York Skin Jusco Kepong branch too.

woah woah woah i cant believe these con case is rising like crazy...i was thinking of dropping by LONDON weight management 2 burn off my tummy fats and butt fats but now i decided 2 cancel the plan once n 4 all

Same things happen to me one year ago at Shakura Pigmentation Beauty centre. I comes in by coupon distributed. They check, they cleanse and they compare and I decided to put away their offer. But the beauty consultant very desperate to sign me on their package. I give a reason that I have to discuss with my partner first. She insists I am adult I can make the decision myself and insists me and pushing me to sign. In the end, she is so fierce and forced me and signed the plan. After that I went back home and told my partner, he went to the centre and scolded the consultant and refund my money back. From the day onward, I will avoid to passby the centre at all cost. I hate them

Mannn... I should have checked with all site before doing anything w NYSS.

I paid a small sum of deposit, then I changed my mind and now the customer service lady in HQ is helping me to get my full refund back.

I think the staffs/beauticians there isnt very educated. Because they showed me a photo of the back of a receipt that states no refund would be given for goods/services sold, but it doesnt apply to me, cause I didnt receive anything for the money i paid, and said it applies to me. 🙄

I also read elsewhere on the internet that it is very susah for them to refund in cash. But they obviously dont mind to refund in product or treatment as they offered me 3 times.

My bank asked me to file a police report against NYSS, and a dispute case with my bank against NYSS. Naise bank teller. ☺️

That's why i will never go back to this facial skincare. Waste of money bcs i've been there even though first time they said it's free but in the end you have to pay wtf

Wasting time..
Real cheater..
Say it's free..lastly needs to pay..

Dermatologist > any york solution.

Not necessarily. Its like taking meds vs supplement. Both haf their place. That being said, i think its logical to avoid bad reviewed skin care center. Not just any york ...

They really takut I write to newspaper, file a report with police, and make a claim against them in the Consumer Tribunal.

At first tell me i need to forfeit RM180, from my RM500 I made, for penalty and admin fee for my cancellation of package.

I said no to that, then they reduce RM180 to RM75. Then I decided, DEAL! Don't feel like giving them anymore of my energy.

They made me sign a contract stating my refund, how will they take to refund me (2months), do not bad mouth them hahahahahha!!!!

Whatever happens to you, if u have some sort of case like this with them, go to their customer service manager, they'll do all the discussion and bank-in cheque for you.

Hello. Sorry, can I cancel the package the next after signing up? Do they have a cooling policy?

Yes really hard-sell. Go to their so-called 'free treatment' collagen facial last month.

I keep on rejecting and consultant so pushy... I explained that it's too expensive and unaffordable, then she still offer... keep saying that my case is serious, need 20 treatment to see result.

I said no, firmly no, then she offer downsizing package, said at least 5treatment is minimum to enjoy 50% offer. And offer only valid on that day I register at their branch, will not valid after that day. 20>10>5 treatment negotiate.

In the end, I agreed to become their member which cost me 730 entitled to 3 treatment and 50% discount buy their product (instead of 20 treatment package which cost 5800, real crazy)

Sigh.... After these 3 times won't go to visit anymore.

Now I am even scared to use these 3times left, too hard sell

recently radio keep advertising le.. still got problem ka?

probably wanna con more people or else desperate for sales

Hi my wife recently got forced to purchasing their product via credit card. Please advise how to cancel service and request refund?

What do you mean by "forced" ? If she was threatened to do so, you can lodge a police report.

I lost Rm600 to London Weight Management also, saw the ads on free trial session and my sis was interested so we both sign up but ending going alone since she OT at work. Reached there and get consulted by Mrs/Ms.S, get into a small room then talk about the sessions they have, what they do bla bla bla, typical promoting and then comes the main part, she say "I have upgrade your free session so you will get to try new products and one free fat burning session and there's a T&C (forced one) but you need to sign up for the package only can get to try all, RM1200 for 10 session and extra 6 for maintaining". I'm quite shocked since the ads say totally free one trial session so I rejected her but she keep talking talking talking, I even told her then just cancel the upgrade and try the original free session but she say she already prepare so can't cancel. I direct mention then I don't wanna try anymore. To be honest idk is it because I'm not really good with those intense situation since she started giving me some sort of black face, I did pay Rm600, half of the price for the package (went through dozens of excuses and I even say that I'm too fucking poor to afford all this shit). It start to becoming into debates lololol, a non giving up hard seller. I don't know how long the time has gone, I'm getting impatient so I say I give half of it first and surprisingly she's OK? I thought this type of company with sop should not change their pricing and its like bargaining at Pasar. Seriously it is so torturing for me cause I sensed their employees all giving some sneaky peek as i I got no money but still wanna get free. Wasted one whole day there, receive one small bottle of fat burner lotion and some sort of meal plan that you can get easily online (they claimed they proposed based on each customer's needs😑) and they left me a new date for next appointment. Obviously I won't go anymore but thinking I did spend Rm600, thought of finishing the remaining. Ms.S called to inform me about my next appointment then I said I want to cancel and get refund, so no refund, cant exchange into other things since I doesn't want to go for sessions anymore. Conclusion, money is really gone and getting spam calls every few times in few months gap asking when I wanna go for the session.