Mannn... I should have checked with all site before doing anything w NYSS.

I paid a small sum of deposit, then I changed my mind and now the customer service lady in HQ is helping me to get my full refund back.

I think the staffs/beauticians there isnt very educated. Because they showed me a photo of the back of a receipt that states no refund would be given for goods/services sold, but it doesnt apply to me, cause I didnt receive anything for the money i paid, and said it applies to me. 🙄

I also read elsewhere on the internet that it is very susah for them to refund in cash. But they obviously dont mind to refund in product or treatment as they offered me 3 times.

My bank asked me to file a police report against NYSS, and a dispute case with my bank against NYSS. Naise bank teller. ☺️

They really takut I write to newspaper, file a report with police, and make a claim against them in the Consumer Tribunal.

At first tell me i need to forfeit RM180, from my RM500 I made, for penalty and admin fee for my cancellation of package.

I said no to that, then they reduce RM180 to RM75. Then I decided, DEAL! Don't feel like giving them anymore of my energy.

They made me sign a contract stating my refund, how will they take to refund me (2months), do not bad mouth them hahahahahha!!!!

Whatever happens to you, if u have some sort of case like this with them, go to their customer service manager, they'll do all the discussion and bank-in cheque for you.