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 AIRASIA, Services, Complains, & Q&A

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Gigabitz
post Apr 25 2009, 10:43 PM

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Forget about getting the contact. I couldn't reach them as well for emergency. I sent a complaint letter to Air Asia regarding customer service issue.

I suggest you go to LCCT again smile.gif Fast and Accurate

-Dennis.
Gigabitz
post Apr 25 2009, 10:44 PM

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QUOTE(ding_dong @ Apr 25 2009, 09:01 PM)
web check in can choose a seat?
or it will auto generate and give a seat number
*
You can choose. If you don't choose, it will auto
generate for you. No worries. You will seat next
to your friend smile.gif

-Dennis.
Chester
post Apr 25 2009, 10:53 PM

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QUOTE(Gigabitz @ Apr 25 2009, 10:44 PM)
You can choose. If you don't choose, it will auto
generate for you. No worries. You will seat next
to your friend smile.gif

-Dennis.
*
doubt it, myself and gf print the boarding pass at auto kiosk..seat 8f and 9f.. wtf seat diff row sweat.gif but can chg place with other ppl lol
gstrapinuse
post Apr 25 2009, 11:42 PM

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QUOTE(Gigabitz @ Apr 25 2009, 02:29 PM)
Hey people,

I tried web check in today! Everything was fine but I didn't realize that my printer was out of ink!

Now I can't find a way to reprint the boarding pass... Anyone encounter this before?  icon_question.gif

Thanks a lot smile.gif

-Dennis.
*
The other day i called up Air Asia and they told me i can onli print once for online check in.If i failed to do so in any circumstances, i may go to LCCT air asia counter and check then ask them to reprint.

U cant print 2nd time. cry.gif
Gigabitz
post Apr 26 2009, 01:32 AM

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QUOTE(gstrapinuse @ Apr 25 2009, 11:42 PM)
The other day i called up Air Asia and they told me i can onli print once for online check in.If i failed to do so in any circumstances, i may go to LCCT air asia counter and check then ask them to reprint.

U cant print 2nd time.  cry.gif
*
Seem like someone had the same problem smile.gif Don't you think they should allow us to reprint the boarding pass. biggrin.gif
stimix
post Apr 26 2009, 09:56 AM

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TS, Is it OK to merge this to the original AA thread?
kopitiam
post Apr 26 2009, 02:37 PM

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how come suddenly the 'direct debit tab' in payment section missing? hmm.gif
frequency
post Apr 26 2009, 05:16 PM

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QUOTE(frequency @ Apr 25 2009, 09:57 PM)
Hi guys, I know this is ridiculous and funnny but I really need help. The story goes as below...

I return from LCCT to KL sentral this morning through aerobus (yellow). Reaching the KL sentral bout 11.30am, since I were sitting in the last 2nd row, so I waited all the other passengers collecting their luggage then I only getting down the bus.

After collection without rechecking (since there were not many luggages in the storage), I made my way home ..after 1 hour I only discovered that was not my luggage! rclxub.gif  rclxub.gif  doh.gif  doh.gif

it was exactly same model and same color but not mine!

I rushed back to KL Sentral check with the ppl there, they mentioned no ppl return the luggage and no ppl complain rclxub.gif  rclxub.gif

There was no any contact card on the luggage(so as mine), all I have is just the airasia tag sticked on the luggage. My final solution is here...
getting contact through airasia.

I checked with airasia counter at KL Sentral, they couldn't help but asking me go to airport to check it or email..

I have submitted my feedback through the airasia website and trying watever contact no stated there but none help

I can't really wait for 3-4 days for their reply  cry.gif  cry.gif
anyone has their contact no? (someone that can speak to me...)

p/s: Moderator if this is improper pls PM me or move it..thanks
*
Finally got back my luggage! thumbup.gif rclxm9.gif ...purposely drove all the way to LCCT and got the other party's contact no.
kopitiam
post Apr 26 2009, 05:56 PM

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oh wait... if u pick a seat u cannot pay using direct debit.

if u dont pick a seat u can pay using direct debit

what kind of system is this? doh.gif
oneeleven
post Apr 26 2009, 09:56 PM

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New thread on refunds etc not working yet, so ......

I've got 3 AA promotional return KUL-SIN that I cannot use. Is it worth trying to recover something, like taxes?

Last year I got back a tiny amount on a mixed set of domestic and int'l flights.

111
Chester
post Apr 26 2009, 10:53 PM

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CIMB has this Air Asia deposit account, where you can bid for free seat. TnC apply tongue.gif
Alex09
post Apr 27 2009, 03:39 PM

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I already booked my flight, but want to add some meal now. Do you know how to do that? Obviously I cannot do that online...
SUSRegist
post Apr 27 2009, 05:00 PM

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While booking, i actually did not select i have a checked baggage RM5 for 15kg...now i wan add it? how can i do that leh?


Added on April 27, 2009, 5:00 pmWhile booking, i actually did not select i have a checked baggage RM5 for 15kg...now i wan add it? how can i do that leh?

This post has been edited by Regist: Apr 27 2009, 05:00 PM
danixal
post Apr 27 2009, 10:16 PM

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hey regist..

sigh, as far as i know, i dont think you can change your booking particulars after you buy them... at least not without some kind of extra service charge.. but i have no personal experience on this.. anyone else wanna enlighten us?
Riddhy
post May 1 2009, 11:09 PM

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hi can i buy air asia ticket using my maybank visa debit card that i got when i opened my account with picking a seat or without picking a seat??
ken_zie
post May 1 2009, 11:55 PM

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QUOTE(Riddhy @ May 1 2009, 11:09 PM)
hi can i buy air asia ticket using my maybank visa debit card that i got when i opened my account with picking a seat or without picking a seat??
*
if i'm not mistaken, you can't use the maybank visa debit card for online purchasing... well, that's what my friend said... you can opt for the online banking... easy n convenient...
huangpl89
post May 2 2009, 01:19 AM

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i juz noticed so many ppl having great dissatisfactory for airasia.

i always fly using airasi as the fare is much lower den mas (most of time) 1 year around 4 o 5 trips to n fro.

however, i found that they seldom delay and even if delay, the most is 30mins. maybe u all are unlucky enough. 1st time already encounter such serious matter.. kekekeke... *condolence*

teckhooi
post May 2 2009, 05:37 PM

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Got Question.

Regard The Seat

Is Set By Computer Or Selected OurSelf With Fees?
db07mufan
post May 2 2009, 07:09 PM

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pay RM5 choose yourself.

If not, will be assigned by the computer algorithm. RandoM!
teckhooi
post May 2 2009, 09:08 PM

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oh.

anyhow. funny for my booking.

book for two person, but allocated on different row.

one is 18C, another is 19C

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