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 AIRASIA, Services, Complains, & Q&A

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frequency
post Apr 25 2009, 09:57 PM

我要挑战十个!
*******
Senior Member
2,566 posts

Joined: Jan 2003


Hi guys, I know this is ridiculous and funnny but I really need help. The story goes as below...

I return from LCCT to KL sentral this morning through aerobus (yellow). Reaching the KL sentral bout 11.30am, since I were sitting in the last 2nd row, so I waited all the other passengers collecting their luggage then I only getting down the bus.

After collection without rechecking (since there were not many luggages in the storage), I made my way home ..after 1 hour I only discovered that was not my luggage! rclxub.gif rclxub.gif doh.gif doh.gif

it was exactly same model and same color but not mine!

I rushed back to KL Sentral check with the ppl there, they mentioned no ppl return the luggage and no ppl complain rclxub.gif rclxub.gif

There was no any contact card on the luggage(so as mine), all I have is just the airasia tag sticked on the luggage. My final solution is here...
getting contact through airasia.

I checked with airasia counter at KL Sentral, they couldn't help but asking me go to airport to check it or email..

I have submitted my feedback through the airasia website and trying watever contact no stated there but none help

I can't really wait for 3-4 days for their reply cry.gif cry.gif


anyone has their contact no? (someone that can speak to me...)

p/s: Moderator if this is improper pls PM me or move it..thanks

This post has been edited by frequency: Apr 25 2009, 11:02 PM
frequency
post Apr 26 2009, 05:16 PM

我要挑战十个!
*******
Senior Member
2,566 posts

Joined: Jan 2003


QUOTE(frequency @ Apr 25 2009, 09:57 PM)
Hi guys, I know this is ridiculous and funnny but I really need help. The story goes as below...

I return from LCCT to KL sentral this morning through aerobus (yellow). Reaching the KL sentral bout 11.30am, since I were sitting in the last 2nd row, so I waited all the other passengers collecting their luggage then I only getting down the bus.

After collection without rechecking (since there were not many luggages in the storage), I made my way home ..after 1 hour I only discovered that was not my luggage! rclxub.gif  rclxub.gif  doh.gif  doh.gif

it was exactly same model and same color but not mine!

I rushed back to KL Sentral check with the ppl there, they mentioned no ppl return the luggage and no ppl complain rclxub.gif  rclxub.gif

There was no any contact card on the luggage(so as mine), all I have is just the airasia tag sticked on the luggage. My final solution is here...
getting contact through airasia.

I checked with airasia counter at KL Sentral, they couldn't help but asking me go to airport to check it or email..

I have submitted my feedback through the airasia website and trying watever contact no stated there but none help

I can't really wait for 3-4 days for their reply  cry.gif  cry.gif
anyone has their contact no? (someone that can speak to me...)

p/s: Moderator if this is improper pls PM me or move it..thanks
*
Finally got back my luggage! thumbup.gif rclxm9.gif ...purposely drove all the way to LCCT and got the other party's contact no.

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