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 AIRASIA, Services, Complains, & Q&A

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nuance
post Mar 12 2008, 11:40 PM

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thankfully i've never actually had a bad flight with AirAsia before! Hope that never happens! i only gripe about the stewardesses, which we poke fun at...but other than that, for the price you pay...c'monn! great deal biggrin.gif
ken_zie
post Mar 13 2008, 01:28 AM

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i'm studying in labuan and i have always fly with airasia... so far, i have not really get any problem expect one of the night flight delay (kl - pg)... and there's actually a TV screen stated in the departure hall that stated no liquid allowed for international flight... it's ok to take liquid into the flight for domestic...

i just think the stewardess should tie up their hair.. will look more neat... and the counter staff should be more polite... when i was in LCCT checking in, there's a white lady with her children in front of me... for the check-in luggage, we only can bring max 15kg... the luggage of the lady and her children exceed the max weight and she need to bring out some stuff and she's asking why it's only max 15kg for every passengers... and i heard the way the staff counter reply is a bit rude...
honkit
post Mar 15 2008, 03:41 PM

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QUOTE(ken_zie @ Mar 13 2008, 01:28 AM)
i'm studying in labuan and i have always fly with airasia... so far, i have not really get any problem expect one of the night flight delay (kl - pg)... and there's actually a TV screen stated in the departure hall that stated no liquid allowed for international flight... it's ok to take liquid into the flight for domestic...

i just think the stewardess should tie up their hair.. will look more neat... and the counter staff should be more polite... when i was in LCCT checking in, there's a white lady with her children in front of me... for the check-in luggage, we only can bring max 15kg... the luggage of the lady and her children exceed the max weight and she need to bring out some stuff and she's asking why it's only max 15kg for every passengers... and i heard the way the staff counter reply is a bit rude...
*
yeah.. the only problem ( to me) AK had are their ground staff.. they seem a little rude. when customer ask a question , they just reply with 1 word. not polite at all. sometimes they increase their voice voluem at people.
Mr.klins
post Mar 16 2008, 01:05 PM

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what do u guys expect for malay staff ?

u get what u pay what.

why dont u go to complain about bus delay or driver rude to u ?

in my opinion i will not take air asia if i have other choices.

their service + their stewardess + steward are so terrible until i can not accept !
bonzaimy
post Mar 16 2008, 09:42 PM

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QUOTE(Mr.klins @ Mar 16 2008, 01:05 PM)
what do u guys expect for malay staff ?

u get what u pay what.

why dont u go to complain about bus delay or driver rude to u ?

in my opinion i will not take air asia if i have other choices.

their service + their stewardess + steward are so terrible until i can not accept !
*
OMG..u are so f***ing racist vmad.gif
ken_zie
post Mar 16 2008, 09:51 PM

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QUOTE(Mr.klins @ Mar 16 2008, 01:05 PM)
their service + their stewardess + steward are so terrible until i can not accept !
*
i don't have much complaint for airasia actually... for international flight, of course i'll opt MAS... but for domestic flight, i think there's not much difference between the airasia and MAS... the space of the seat is nearly the same... i've only met one stewardess who is quite rude once when i'm flying with airasia...

McMafia
post Mar 16 2008, 10:07 PM

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I've been flying with AA 3-4 times per year for 5 years...I think AA is quite ok la...4-5 years ago they sometimes will have delay for about 10-15mins, then these few years 50% flight can arrive earlier actually : "We proud to annouce that we arrive at LCCT 15mins earlier than the scheduled time..."

No comment on staff, never encountered bad attitude ones before
mytrader
post Mar 17 2008, 12:12 AM

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For AA, it is a budget low cost carrier, purpose is to move you from point A to B and at minimal cost. There is nothing to complain about. We should be happy because with such low cost carrier, we have an option to travel on budget as well as making full fair carrier lower their prices to compete.
SUSSeLrAhC
post Mar 17 2008, 01:00 AM

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QUOTE(ken_zie @ Mar 13 2008, 01:28 AM)
i'm studying in labuan and i have always fly with airasia... so far, i have not really get any problem expect one of the night flight delay (kl - pg)... and there's actually a TV screen stated in the departure hall that stated no liquid allowed for international flight... it's ok to take liquid into the flight for domestic...

i just think the stewardess should tie up their hair.. will look more neat... and the counter staff should be more polite... when i was in LCCT checking in, there's a white lady with her children in front of me... for the check-in luggage, we only can bring max 15kg... the luggage of the lady and her children exceed the max weight and she need to bring out some stuff and she's asking why it's only max 15kg for every passengers... and i heard the way the staff counter reply is a bit rude...
*
my laptop also they cannot carry shakehead.gif

QUOTE(Mr.klins @ Mar 16 2008, 01:05 PM)
what do u guys expect for malay staff ?

u get what u pay what.

why dont u go to complain about bus delay or driver rude to u ?

in my opinion i will not take air asia if i have other choices.

their service + their stewardess + steward are so terrible until i can not accept !
*
dont so racist lar... both flights i took there were non- malay staff as well

QUOTE(bonzaimy @ Mar 16 2008, 09:42 PM)
OMG..u are so f***ing racist vmad.gif
*
agree notworthy.gif

QUOTE(McMafia @ Mar 16 2008, 10:07 PM)
I've been flying with AA 3-4 times per year for 5 years...I think AA is quite ok  la...4-5 years ago they sometimes will have delay for about 10-15mins, then these few years 50% flight can arrive earlier actually : "We proud to annouce that we arrive at LCCT 15mins earlier than the scheduled time..."

No comment on staff, never encountered bad attitude ones before
*
they arrive early... but some delay and depart super late
Eisenmeteor
post Mar 17 2008, 01:24 AM

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I went to Bali last year using AA..Dang..3 hours in a plane with no food and tv is pretty boring..Almoz bored to death I can say..

On the way back I had fever and unfortunately I wore shorts,so the whole flight i was shivering and was very sick coz no water to drink.Lucky my mum bought water halfway during the flight..If not sure very sick after landing.

Juz wanna ask if it was on MAS or any other flight if a person is sick the airplane crew have medicine for the sick ppl or sumthin?

This post has been edited by Eisenmeteor: Mar 17 2008, 01:24 AM
tkh_1001
post Mar 17 2008, 01:32 AM

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-----deleted----

This post has been edited by tkh_1001: Mar 17 2008, 02:13 AM
ken_zie
post Mar 17 2008, 01:44 AM

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QUOTE(SeLrAhC @ Mar 17 2008, 01:00 AM)
my laptop also they cannot carry  shakehead.gif
*
i had encountered a few times where the stewardess asked us to put the bags in the cabin... and they did helped us to put it in the cabin... so i think it really depends on the attitude of the staff...

QUOTE(tkh_1001 @ Mar 17 2008, 01:32 AM)
bro...u got the wrong idea there.... delays depends on alot of other factors.... n if they have no delays,it doesnt mean they really worked their aircraft... heck i can say i find some minor defects during pre-flight check n release the aircraft without repairing it to just catch up with the schedule.... this way,there will be no delays right?
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sorry.... don't really get this part...

This post has been edited by ken_zie: Mar 17 2008, 01:45 AM
tkh_1001
post Mar 17 2008, 02:13 AM

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QUOTE(ken_zie @ Mar 17 2008, 01:44 AM)
i had encountered a few times where the stewardess asked us to put the bags in the cabin... and they did helped us to put it in the cabin... so i think it really depends on the attitude of the staff...
sorry.... don't really get this part...
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eh...really sorry man... silap baca cos i tot he said "no delays" doh.gif doh.gif sorry to jakob79.. really really sorry bro
mytrader
post Mar 17 2008, 12:02 PM

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QUOTE(Eisenmeteor @ Mar 17 2008, 01:24 AM)
I went to Bali last year using AA..Dang..3 hours in a plane with no food and tv is pretty boring..Almoz bored to death I can say..

On the way back I had fever and unfortunately I wore shorts,so the whole flight i was shivering and was very sick coz no water to drink.Lucky my mum bought water halfway during the flight..If not sure very sick after landing.

Juz wanna ask if it was on MAS or any other flight if a person is sick the airplane crew have medicine for the sick ppl or sumthin?
*
If you were on a full fair carrier, you could have blankets, pillow, medicine or even bump you up to business class for a better seat in rest in.
bonzaimy
post Mar 17 2008, 01:08 PM

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QUOTE(Eisenmeteor @ Mar 17 2008, 01:24 AM)
I went to Bali last year using AA..Dang..3 hours in a plane with no food and tv is pretty boring..Almoz bored to death I can say..

On the way back I had fever and unfortunately I wore shorts,so the whole flight i was shivering and was very sick coz no water to drink.Lucky my mum bought water halfway during the flight..If not sure very sick after landing.

Juz wanna ask if it was on MAS or any other flight if a person is sick the airplane crew have medicine for the sick ppl or sumthin?
*
If MAS of course la...i always get a free panadol...and if u are REALLY sick,they will let u sleep in a crew bunk

and yeah,one thing about MAS is,their list aircraft A330 is so old aand dirty.Whenever u fly with MAS A330,make sure it is not a list aircraft...
stimix
post Mar 17 2008, 02:11 PM

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I'm back from Clark Airbase & Manila..To/fro using AA. very prompt..Infact too prompt! Flight suppose to reach 11:15 am but reached Clark at 10:50a on the way bck flight was 1 hr early... biggrin.gif Good job to AA. & as other complaints..as usual the stewardess never comb/tied their hair - it's true..but I Like it that way drool.gif ...Food....why no food to Bali? I was enjoying Pak Naseer Nasi Lemak & 1901 hotdog bot way to/fro Manila....BTW..not so pricy..only RM8 for the nasi lemak & RM7 for the 1901 hotdog... biggrin.gif
ken_zie
post Mar 17 2008, 05:01 PM

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QUOTE(stimix @ Mar 17 2008, 02:11 PM)
Food....why no food to Bali? I was enjoying Pak Naseer Nasi Lemak & 1901 hotdog bot way to/fro Manila....BTW..not so pricy..only RM8 for the nasi lemak & RM7 for the 1901 hotdog... biggrin.gif
*
heard that their nasi lemak is really nice and the hotdog always look very good to me... but, haven't tried it... will have to try it when i'm going back to my hometown in may during the sem break...

anyway, this is kinda out of topic... i just want to ask if any of you have every stay overnight in LCCT?

honkit
post Mar 17 2008, 10:50 PM

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QUOTE(bonzaimy @ Mar 17 2008, 01:08 PM)
If MAS of course la...i always get a free panadol...and if u are REALLY sick,they will let u sleep in a crew bunk

and yeah,one thing about MAS is,their list aircraft A330 is so old aand dirty.Whenever u fly with MAS A330,make sure it is not a list aircraft...
*
Most airlines do have some medication onboard. And Malaysia Airlines are 5 star airlines , they should provide. If not that 5 star rating is rubbish.

about the A330... yeah.. haha.. A330 flies to middle east , korea, china and india. if you're going to those places, take other airlines if u wanna avoid a330.
syyang85
post Mar 17 2008, 11:16 PM

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What you pay is what you get.
bla bla bla...
this discussion is boring.
but! you shud warn the stewardess.
write a letter to tony. he might understand how you feel.
bonzaimy
post Mar 17 2008, 11:42 PM

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QUOTE(honkit @ Mar 17 2008, 10:50 PM)
Most airlines do have some medication onboard. And Malaysia Airlines are 5 star airlines , they should provide. If not that 5 star rating is rubbish.

about the A330... yeah.. haha.. A330 flies to middle east , korea, china and india. if you're going to those places, take other airlines if u wanna avoid a330.
*
MAS A330 is ok..clean and less defect but the list aircraft..aiyo..dont drink a plain water.Ask juice.No coffee and tea.. cool2.gif


Added on March 17, 2008, 11:43 pm
QUOTE(syyang85 @ Mar 17 2008, 11:16 PM)
What you pay is what you get.
bla bla bla...
this discussion is boring.
but! you shud warn the stewardess.
write a letter to tony. he might understand how you feel.
*
does he has a feeling?He wont bother la... thumbup.gif


Added on March 17, 2008, 11:45 pm
QUOTE(ken_zie @ Mar 17 2008, 01:44 AM)
sorry.... don't really get this part...
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what he mean is,if there's no major defect,the aircraft still can go.But u have to refer the MEL before letting go the aircraft rolleyes.gif

This post has been edited by bonzaimy: Mar 17 2008, 11:45 PM

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