Cat 5 is 100Mbps, car 5e can go 1-5 Gbps easily (not more than 100m?) even though rated for 1Gbps.

I updated my contact number to a new number few weeks before requesting to terminate. Guess what? They called the old number to confirm termination and counter offer with SWU. Thereafter, they used my old number to register for the new SWU account. Never once did they call the new number, and the unifi webpage and unifi universe also currently showing my old number. Luckily I still have my old number.

Their way of doing things is very weird. Like no proper procedures.

As long as the issue was rectified, I have no issue with the provider. The only problem is Public IP for low tier package. Unlike Maxis offering RM10/month for public IP for all speed package, if unifi charges the same, I dont mind paying for it.

Geniuses at work.... imagine if they call the old number and someone else refuse to pick up or declined the call. Who knows they really proceed to terminate?

Could you elaborate more on public IP for low tier package ?
I thought if its 500mbps and above, and can get public IP istead of Private IP ?

This post has been edited by LuckyLim: Nov 20 2025, 11:24 AM

Edited

This post has been edited by RiriRuruRara: Nov 20 2025, 02:18 AM

Same here, willing to pay if unifi did the same thing 😁🐝

An update and end to my Disney+ issue.... was planning to call CS today to update my number (the chat bot is useless), somehow I went to the app and check again, Disney+ suddenly appeared under my streaming apps, and I can update the number there directly without going through support

Anyone who maintained with Unifi after initiating cancellation was promised with free Disney+? Was it Disney+ Premium or Basic?

I was offered RM90 for 500Mbps with 12 months Disney+, forgot to ask whether it’s Premium or not.

Contemplating between Unifi and TIME now. TIME’s offer is RM50 rebate for 10 months for their 600Mbps package hence it would be RM139-50 = RM89 for 10 months.

Anyone got suggestions?

I am paying RM149 free 6months only - 500mbps

This post has been edited by aspire2oo6: Nov 20 2025, 03:41 PM

Basic. In long term, UniFi is still a saving, RM 2160 vs RM 2836 and I doubt you gonna notice a significant difference for that 100Mbps speed difference.

Unifi's 500mbps for rm90 is maintained even after your new contract expires. Long term wise it's the more cost effective option, unless you really have a bad service experience or history with Unifi and is desperate to switch out

Disney+ included is basic only

This post has been edited by ZeneticX: Nov 20 2025, 03:53 PM

Time 600mbps has higher upload speed, 600mbps dl/500mbps ul. Unifi 500mbps is 500/100.
Your call.

Same, suddenly show up out of nowhere. They probably knew they F-ed up somehow and fixed it for multiple users.

anyone else still experiencing slow downloads, until cant watch netflix etc?

TM offer is the skyworth combo good ?
Or fiber home better ?

I read that this skyworth 2 in 1 is not good, and it's laggy and may not up to 500mbps.

My old setup was ZTE + dlink wifi 5

This post has been edited by LuckyLim: Nov 21 2025, 09:30 AM

Apple store install and update very very slow

my speedtest results
downlaod 0.18 Mbps
upload : 53.5 Mbps

ggwp

but My speedtest is normal

Technically, to get public IP, you need to sub min 500Mbps package (which is uncertain now since more users hop into the package due to promotion - might afraid it will receive the same treatment as 300Mbps users). If your speed below than 500Mbps, you will be assigned with Private IP. Unlike Unifi, Maxis offers RM10/month for public IP regardless if you are a 100Mbps user. If you ask me, If I don't need high tier package, and opt for 100Mbps package, I still can opt to pay RM10/month for public IP. Means there is freedom, but with charge which I don't mind paying. Second, TM is now fully providing ONRs, unlike Maxis or Celcomdigi (they are riding on unifi infra anyway), I still prefer the freedom of using my own devices without compromising the safety or security of my connected device. I am going to register for maxis thou I still have 2 months of contract with unifi.

Allo is charging one time fee, if not my mistaken for Public IP.

Agreed man.