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Banking MY Al-Rajhi - Digital Banking (fka Rize), Profit Rates up to 3.60%. Paid monthly

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muttonhead411
post Jun 21 2025, 08:12 AM

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Yeah plan to write to BNM.

They should at least roll back
nexona88
post Jun 21 2025, 08:34 AM

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QUOTE(muttonhead411 @ Jun 21 2025, 08:12 AM)
Yeah plan to write to BNM.

They should at least roll back
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Probably another update on fixing the bugs

Just wait & see...

You can report to BNM... But I doubt serious action would be taken....
plantcloner
post Jun 21 2025, 02:45 PM

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QUOTE(nexona88 @ Jun 21 2025, 08:34 AM)
Probably another update on fixing the bugs

Just wait & see...

You can report to BNM... But I doubt serious action would be taken....
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Mine (Android) after updating is working fine
muttonhead411
post Jun 21 2025, 06:01 PM

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QUOTE(nexona88 @ Jun 21 2025, 10:34 AM)
Probably another update on fixing the bugs

Just wait & see...

You can report to BNM... But I doubt serious action would be taken....
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BNM takes a view on critical banking service availability, like atm, payments, digital banking services. It’s part of BNM RMiT policy document.

Officially filed complains by customers are also tracked.


GalaxyV
post Jun 21 2025, 08:49 PM

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It is so strange. This bank rejected my application since 1 year ago when I applied but they keep on email me about their things.

Why?

This is their email

QUOTE
SMS OTP ends 20 Jun’25 —approve transactions via MY alrajhi

Dear customer,

Starting 20 June 2025, alrajhi bank Malaysia will discontinue SMS OTP for online card transactions.


You will now approve your transactions securely through your MY alrajhi app directly, offering better protection and a smoother banking experience.



What this means for you:

No more waiting for SMS codes
Real-time approval in the app
Enhanced security and convenience


This post has been edited by GalaxyV: Jun 21 2025, 08:50 PM
Growtopia Jaw P
post Jun 21 2025, 08:57 PM

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Regarding bank statements from old Rize account, I've email alrajhi and asked them about it and it seems that alrajhi has added an option to view past statements in the latest version of the app. At least for me on iOS, after clicking the MY alrajhi app thousands of times, sometime lucky then the app will launch. This is so dumb. It's like you have to win a lottery just to access your own money bangwall.gif bangwall.gif bangwall.gif

Email response from alrajhi:
» Click to show Spoiler - click again to hide... «


How to access old Rize statements in the new MY alrajhi app:
» Click to show Spoiler - click again to hide... «

siawyent
post Jun 26 2025, 01:23 PM

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Anyone experience unsuccessful transaction when want to transfer out money? Tried the whole morning can't transfer my money..
virtualgay
post Jun 26 2025, 03:19 PM

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QUOTE(siawyent @ Jun 26 2025, 01:23 PM)
Anyone experience unsuccessful transaction when want to transfer out money?  Tried the whole morning can't transfer my money..
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same here... whole morning cant transfer!
after today update on the app, the app performance is extremely slow

TOS2
post Jun 26 2025, 03:29 PM

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No issue on my side, Android 15, vivo Y17s. Performance ok, transfer out also ok.
leanman
post Jun 26 2025, 03:33 PM

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I did transfer out money this morning but from account to saving pot, no problem. Did an external transfer out 2 days ago, it was good then
Haloperidol
post Jun 26 2025, 05:57 PM

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https://www.alrajhibank.com.my/assets/pdf/p...AMPAIGN_T&C.pdf

SydneyKL
post Jun 26 2025, 06:38 PM

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This post has been edited by SydneyKL: Jun 26 2025, 06:44 PM
TOS2
post Jun 26 2025, 06:56 PM

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QUOTE(Haloperidol @ Jun 26 2025, 05:57 PM)
QUOTE(SydneyKL @ Jun 26 2025, 06:38 PM)
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They probably get wind of RytBank launching soon? The promo looks very aggressive, though the rewards come with minimum spend, and that raises the bar a bit.

3 month 3.75% FD is a very attractive option...

Has anyone tried the Visa debit card? For foreign spending how's the exchange rate? They give 1% cashback this time after FX conversion.

This post has been edited by TOS2: Jun 26 2025, 07:00 PM
nexona88
post Jun 26 2025, 07:49 PM

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The 3.80% rates for 9m is actually quite good...

Normally you only get that rates for 12m tenure for others banks in market....
ericlaiys
post Jun 26 2025, 09:55 PM

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QUOTE(nexona88 @ Jun 26 2025, 07:49 PM)
The 3.80% rates for 9m is actually quite good...

Normally you only get that rates for 12m tenure for others banks in market....
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nope. BEU better & more stable...lol

This post has been edited by ericlaiys: Jun 26 2025, 09:55 PM
NoNameSoldier
post Jun 26 2025, 09:57 PM

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QUOTE(nexona88 @ Jun 26 2025, 07:49 PM)
The 3.80% rates for 9m is actually quite good...

Normally you only get that rates for 12m tenure for others banks in market....
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public bank and HLB 3.8% for 3 months .. no need lock for so long
Haloperidol
post Jun 26 2025, 11:33 PM

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QUOTE(NoNameSoldier @ Jun 26 2025, 09:57 PM)
public bank and HLB 3.8% for 3 months .. no need lock for so long
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Sometime too short is not good either way, specially when rumors of OPR cut is around the corner.
well i just read the TnC , so much stuff to do just for MYR 41.



This post has been edited by Haloperidol: Jun 26 2025, 11:41 PM
virtualgay
post Jun 30 2025, 11:56 PM

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Could not find much info, if anyone got info pls share


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Vickyle
post Jul 1 2025, 07:42 AM

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QUOTE(virtualgay @ Jun 30 2025, 11:56 PM)
Could not find much info, if anyone got info pls share
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Thanks for the notice. Based on this advertisement, 3.3% is no more for low balance starting today. Sad.
virtualgay
post Jul 1 2025, 09:58 AM

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QUOTE(Vickyle @ Jul 1 2025, 07:42 AM)
Thanks for the notice. Based on this advertisement, 3.3% is no more for low balance starting today. Sad.
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trying to find the T&C but could not find it even after clicking on it and it bring me to a link that talks nothing about it
i dont think it is Tier more like if you have above 50k then you get 3.3% which is still okay

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