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Banking MY Al-Rajhi - Digital Banking (fka Rize), Profit Rates up to 3.60%. Paid monthly
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!@#$%^
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Oct 3 2024, 10:25 AM
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QUOTE(lee90 @ Oct 3 2024, 08:03 AM) suddenly cannot transfer out this morning, not even 5k called customer service, nobody pick the phone better than missing money QUOTE(lee90 @ Oct 3 2024, 10:11 AM) called, CS said security issue, sudah buka for me wow 5k pun kena security issue, last time transfer 20k sekali pun ok  by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize.  after 10 months still same old issue
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lee90
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Oct 3 2024, 10:29 AM
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QUOTE(!@#$%^ @ Oct 3 2024, 10:25 AM) better than missing money after 10 months still same old issue previously how do we resolve this kind of issue? Rize problem or the recipient bank problem?
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nexona88
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Oct 3 2024, 10:31 AM
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QUOTE(lee90 @ Oct 3 2024, 10:11 AM) called, CS said security issue, sudah buka for me wow 5k pun kena security issue, last time transfer 20k sekali pun ok  by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize.  This security thingy bring both positive & negative... We can feel safe but same time inconvenience to us too... Give & take lorh...
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!@#$%^
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Oct 3 2024, 10:35 AM
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QUOTE(lee90 @ Oct 3 2024, 10:29 AM) previously how do we resolve this kind of issue? Rize problem or the recipient bank problem? rize problem. after a lot of complains they manage to solve it. but very surprisingly no publicized action taken against them by bnm in contrary to sotong and tiger.
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BWassup
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Oct 3 2024, 10:41 AM
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QUOTE(lee90 @ Oct 3 2024, 10:11 AM) called, CS said security issue, sudah buka for me wow 5k pun kena security issue, last time transfer 20k sekali pun ok  by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize.  I transferred 11k this morning, np. But I and others have had security checks before, the amount doesn't matter. Sometimes 50k goes thru as per normal. Sometimes it works if the amount is split into multiple transfers. What to do? I transfer out 1 day earlier for time sensitive fund requirements.
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virtualgay
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Oct 3 2024, 10:49 AM
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i left few hundred as a sign of solidarity with Rize i will not close the account for now but will drop a note to customer service to terminate my debit card so they wont charge me RM8/RM10 no idea but again if charge RM8/RM10 is okay la.. we profited from Rize quite a lot  but again the debit card kinda useless as i dont carry them out
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!@#$%^
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Oct 3 2024, 10:50 AM
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QUOTE(virtualgay @ Oct 3 2024, 10:49 AM) i left few hundred as a sign of solidarity with Rize i will not close the account for now but will drop a note to customer service to terminate my debit card so they wont charge me RM8/RM10 no idea but again if charge RM8/RM10 is okay la.. we profited from Rize quite a lot  but again the debit card kinda useless as i dont carry them out debit card was supposedly free
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virtualgay
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Oct 3 2024, 11:12 AM
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QUOTE(!@#$%^ @ Oct 3 2024, 10:50 AM) debit card was supposedly free But not forever right?
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!@#$%^
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Oct 3 2024, 11:17 AM
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QUOTE(virtualgay @ Oct 3 2024, 11:12 AM) is it? promo until when?
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plantcloner
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Oct 3 2024, 11:23 AM
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Getting Started

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QUOTE(BWassup @ Oct 3 2024, 10:41 AM) I transferred 11k this morning, np. But I and others have had security checks before, the amount doesn't matter. Sometimes 50k goes thru as per normal. Sometimes it works if the amount is split into multiple transfers. What to do? I transfer out 1 day earlier for time sensitive fund requirements. I transferred out RM1.3k (mine) and RM5k (wife's) from Rize directly to BeU Qard Savings account without any issue. Placement of FD from BeU Qard Savings-i account was very smooth (if you use BeU for FD, it is best to have their Qard Savings-i account to make transferring funds in and out easier).
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nexona88
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Oct 3 2024, 11:35 AM
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QUOTE(!@#$%^ @ Oct 3 2024, 11:17 AM) If not mistaken Till year end only...
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!@#$%^
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Oct 3 2024, 11:49 AM
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QUOTE(nexona88 @ Oct 3 2024, 11:35 AM) If not mistaken Till year end only... ohhh, how to cancel the debit card?
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sjz
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Oct 3 2024, 11:57 AM
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QUOTE(lee90 @ Oct 3 2024, 10:11 AM) called, CS said security issue, sudah buka for me wow 5k pun kena security issue, last time transfer 20k sekali pun ok  by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize.  i hav the same prob too, but luckily money not deducted. so i trf to another bank (cimb)and eventually to boost bank.
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lee90
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Oct 3 2024, 12:00 PM
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QUOTE(sjz @ Oct 3 2024, 11:57 AM) i hav the same prob too, but luckily money not deducted. so i trf to another bank (cimb)and eventually to boost bank.  aha.. I tested it now - transfer from Rize directly to Boost Bank.... stucked....luckily fund not deducted. Attached thumbnail(s)
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sjz
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Oct 3 2024, 12:04 PM
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QUOTE(lee90 @ Oct 3 2024, 12:00 PM) aha.. I tested it now - transfer from Rize directly to Boost Bank.... stucked....luckily fund not deducted. its very scary when stucked at this page. good thing is no need to bear with them anymore after the interest reduction.
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nexona88
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Oct 3 2024, 12:12 PM
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QUOTE(!@#$%^ @ Oct 3 2024, 11:49 AM) ohhh, how to cancel the debit card? Not sure... Maybe contact CS??
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lee90
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Oct 3 2024, 02:41 PM
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QUOTE(guy3288 @ Sep 26 2024, 01:41 PM) if you really need to can trf more than that with approval from Rize of course.. I called Rize CS to request increase duitnow limit, kena rejected
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virtualgay
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Oct 3 2024, 05:08 PM
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QUOTE(lee90 @ Oct 3 2024, 02:41 PM) I called Rize CS to request increase duitnow limit, kena rejected  big whale detected!
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SUSTOS
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Oct 3 2024, 05:20 PM
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Whales are advised not to use Rize for huge deposits. There have been multiple reports here about Rize restricting/gating withdrawals for large amounts.
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!@#$%^
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Oct 3 2024, 05:23 PM
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QUOTE(TOS @ Oct 3 2024, 05:20 PM) Whales are advised not to use Rize for huge deposits. There have been multiple reports here about Rize restricting/gating withdrawals for large amounts. someone gonna show post some screenshots to prove u r wrong soon
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