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Banking MY Al-Rajhi - Digital Banking (fka Rize), Profit Rates up to 3.60%. Paid monthly

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!@#$%^
post Oct 3 2024, 10:25 AM

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QUOTE(lee90 @ Oct 3 2024, 08:03 AM)
suddenly cannot transfer out this morning, not even 5k
called customer service, nobody pick the phone
*
better than missing money

QUOTE(lee90 @ Oct 3 2024, 10:11 AM)
called, CS said security issue, sudah buka for me
wow 5k pun kena security issue, last time transfer 20k sekali pun ok    thumbup.gif
by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize.  rclxub.gif
*
after 10 months still same old issue
lee90
post Oct 3 2024, 10:29 AM

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QUOTE(!@#$%^ @ Oct 3 2024, 10:25 AM)
better than missing money
after 10 months still same old issue
*
previously how do we resolve this kind of issue? Rize problem or the recipient bank problem?
nexona88
post Oct 3 2024, 10:31 AM

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QUOTE(lee90 @ Oct 3 2024, 10:11 AM)
called, CS said security issue, sudah buka for me
wow 5k pun kena security issue, last time transfer 20k sekali pun ok    thumbup.gif
by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize.  rclxub.gif
*
This security thingy bring both positive & negative... We can feel safe but same time inconvenience to us too...

Give & take lorh...
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post Oct 3 2024, 10:35 AM

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QUOTE(lee90 @ Oct 3 2024, 10:29 AM)
previously how do we resolve this kind of issue? Rize problem or the recipient bank problem?
*
rize problem. after a lot of complains they manage to solve it. but very surprisingly no publicized action taken against them by bnm in contrary to sotong and tiger.
BWassup
post Oct 3 2024, 10:41 AM

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QUOTE(lee90 @ Oct 3 2024, 10:11 AM)
called, CS said security issue, sudah buka for me
wow 5k pun kena security issue, last time transfer 20k sekali pun ok    thumbup.gif
by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize.  rclxub.gif
*
I transferred 11k this morning, np.

But I and others have had security checks before, the amount doesn't matter. Sometimes 50k goes thru as per normal. Sometimes it works if the amount is split into multiple transfers.

What to do? I transfer out 1 day earlier for time sensitive fund requirements.
virtualgay
post Oct 3 2024, 10:49 AM

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i left few hundred as a sign of solidarity with Rize
i will not close the account for now but will drop a note to customer service to terminate my debit card so they wont charge me RM8/RM10 no idea
but again if charge RM8/RM10 is okay la.. we profited from Rize quite a lot smile.gif but again the debit card kinda useless as i dont carry them out
!@#$%^
post Oct 3 2024, 10:50 AM

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QUOTE(virtualgay @ Oct 3 2024, 10:49 AM)
i left few hundred as a sign of solidarity with Rize
i will not close the account for now but will drop a note to customer service to terminate my debit card  so they wont charge me RM8/RM10 no idea
but again if charge RM8/RM10 is okay la.. we profited from Rize quite a lot smile.gif but again the debit card kinda useless as i dont carry them out
*
debit card was supposedly free
virtualgay
post Oct 3 2024, 11:12 AM

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QUOTE(!@#$%^ @ Oct 3 2024, 10:50 AM)
debit card was supposedly free
*
But not forever right?
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post Oct 3 2024, 11:17 AM

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QUOTE(virtualgay @ Oct 3 2024, 11:12 AM)
But not forever right?
*
is it? promo until when?
plantcloner
post Oct 3 2024, 11:23 AM

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QUOTE(BWassup @ Oct 3 2024, 10:41 AM)
I transferred 11k this morning, np.

But I and others have had security checks before, the amount doesn't matter. Sometimes 50k goes thru as per normal. Sometimes it works if the amount is split into multiple transfers.

What to do? I transfer out 1 day earlier for time sensitive fund requirements.
*
I transferred out RM1.3k (mine) and RM5k (wife's) from Rize directly to BeU Qard Savings account without any issue. Placement of FD from BeU Qard Savings-i account was very smooth (if you use BeU for FD, it is best to have their Qard Savings-i account to make transferring funds in and out easier).
nexona88
post Oct 3 2024, 11:35 AM

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QUOTE(!@#$%^ @ Oct 3 2024, 11:17 AM)
is it? promo until when?
*
If not mistaken
Till year end only...
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post Oct 3 2024, 11:49 AM

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QUOTE(nexona88 @ Oct 3 2024, 11:35 AM)
If not mistaken
Till year end only...
*
ohhh, how to cancel the debit card?
sjz
post Oct 3 2024, 11:57 AM

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QUOTE(lee90 @ Oct 3 2024, 10:11 AM)
called, CS said security issue, sudah buka for me
wow 5k pun kena security issue, last time transfer 20k sekali pun ok    thumbup.gif
by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize.  rclxub.gif
*
i hav the same prob too, but luckily money not deducted.
so i trf to another bank (cimb)and eventually to boost bank. tongue.gif
lee90
post Oct 3 2024, 12:00 PM

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QUOTE(sjz @ Oct 3 2024, 11:57 AM)
i hav the same prob too, but luckily money not deducted.
so i trf to another bank (cimb)and eventually to boost bank.  tongue.gif
*
aha.. I tested it now - transfer from Rize directly to Boost Bank.... stucked....luckily fund not deducted.




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sjz
post Oct 3 2024, 12:04 PM

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QUOTE(lee90 @ Oct 3 2024, 12:00 PM)
aha.. I tested it now - transfer from Rize directly to Boost Bank.... stucked....luckily fund not deducted.
*
its very scary when stucked at this page.

good thing is no need to bear with them anymore after the interest reduction.
nexona88
post Oct 3 2024, 12:12 PM

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QUOTE(!@#$%^ @ Oct 3 2024, 11:49 AM)
ohhh, how to cancel the debit card?
*
Not sure...

Maybe contact CS??
lee90
post Oct 3 2024, 02:41 PM

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QUOTE(guy3288 @ Sep 26 2024, 01:41 PM)
if you really need to
can trf more than that
with approval from Rize of course..
*
I called Rize CS to request increase duitnow limit, kena rejected bye.gif
virtualgay
post Oct 3 2024, 05:08 PM

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QUOTE(lee90 @ Oct 3 2024, 02:41 PM)
I called Rize CS to request increase duitnow limit, kena rejected  bye.gif
*
big whale detected!
SUSTOS
post Oct 3 2024, 05:20 PM

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Whales are advised not to use Rize for huge deposits. There have been multiple reports here about Rize restricting/gating withdrawals for large amounts.
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post Oct 3 2024, 05:23 PM

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QUOTE(TOS @ Oct 3 2024, 05:20 PM)
Whales are advised not to use Rize for huge deposits. There have been multiple reports here about Rize restricting/gating withdrawals for large amounts.
*
someone gonna show post some screenshots to prove u r wrong soon biggrin.gif

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