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Banking MY Al-Rajhi - Digital Banking (fka Rize), Profit Rates up to 3.60%. Paid monthly

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lee90
post Oct 3 2024, 08:03 AM

Ozibala
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Joined: Aug 2007

suddenly cannot transfer out this morning, not even 5k
called customer service, nobody pick the phone
lee90
post Oct 3 2024, 10:11 AM

Ozibala
******
Senior Member
1,004 posts

Joined: Aug 2007

QUOTE(sjz @ Oct 3 2024, 08:48 AM)
make sure yr acc balance is above RM10 min balance after transfer.
their apps won't tell you what prob, only will tell u transfer fail, need to troubleshoot ourselves
*
called, CS said security issue, sudah buka for me
wow 5k pun kena security issue, last time transfer 20k sekali pun ok thumbup.gif


by the way, i was told transferring directly from Rize to Boostbank will have issue like fund not credited into boostbank but already deducted in Rize. rclxub.gif

This post has been edited by lee90: Oct 3 2024, 10:13 AM
lee90
post Oct 3 2024, 10:29 AM

Ozibala
******
Senior Member
1,004 posts

Joined: Aug 2007

QUOTE(!@#$%^ @ Oct 3 2024, 10:25 AM)
better than missing money
after 10 months still same old issue
*
previously how do we resolve this kind of issue? Rize problem or the recipient bank problem?
lee90
post Oct 3 2024, 12:00 PM

Ozibala
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Senior Member
1,004 posts

Joined: Aug 2007

QUOTE(sjz @ Oct 3 2024, 11:57 AM)
i hav the same prob too, but luckily money not deducted.
so i trf to another bank (cimb)and eventually to boost bank.  tongue.gif
*
aha.. I tested it now - transfer from Rize directly to Boost Bank.... stucked....luckily fund not deducted.




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lee90
post Oct 3 2024, 02:41 PM

Ozibala
******
Senior Member
1,004 posts

Joined: Aug 2007

QUOTE(guy3288 @ Sep 26 2024, 01:41 PM)
if you really need to
can trf more than that
with approval from Rize of course..
*
I called Rize CS to request increase duitnow limit, kena rejected bye.gif
lee90
post Oct 3 2024, 06:34 PM

Ozibala
******
Senior Member
1,004 posts

Joined: Aug 2007

QUOTE(nexona88 @ Oct 3 2024, 05:31 PM)
What reason or what qualifications needed to increase the limit??

Did they say...
*
I didnt ask, the lady said cannot increase, maximum 50k only
🤣
lee90
post Aug 18 2025, 07:43 PM

Ozibala
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Senior Member
1,004 posts

Joined: Aug 2007

Transfer in also cannot now..

 

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