Just wondering if Rize's debit card has any superior benefits over say, GX Bank's?

I opened Rize account a moment ago and they just directed me to apply for a debit card...

This post has been edited by TOS: Jul 2 2024, 09:26 AM

So Rize never really improved since last year's fiasco...

App still shitty and unstable? The UI looks fine to me though.

Of course one should not judge a book by its cover...

I tried transferring 90 MYR to AEON Bank, leaving behind the minimum 10 MYR and the transaction succeeded.

Anyone knows how to activate the Rize card?

The card has been delivered but the status on my app shows "Registered" and when I click on it the card is shown as just being dispatched... (when it has arrived...)

Maybe I should contact customer service?

Been waiting for weeks though. Never mind, I wait for another month...

Ah I will give them a call then... Surely not gonna wait for 5 months...

Their IT infrastructure is really shitty...

Call done. To be fair to al-Rajhi, their customer service is pretty friendly and seamless. Just have to press the button "2" twice (unlike some banks requiring you to type everything from IC number to TAC verification code)....

They send me an email asking me to submit the screenshots of the app and they will check with their backend office I guess.



This post has been edited by TOS: Aug 1 2024, 11:58 AM

Wow man Rize is damn fast.

The card status changed to delivered a moment ago. I activated the card by scanning it with my phone (to detect the card number printed at the back of the card), enter the PIN and job done.

Everything done in a single day, in just a few hours...

Lousy IT but great CS. Don't know what to say about this bank

Apa logik ini lol

Would be good if there isn't any issue in the first place...

Cannot login using both biometric and password.

A few days ago it's AEON now it's Rize

Rize works fine this morning. Just that you first need to login with password, then second time and subsequent logins can use biometric data again.

No negative balance, money remained untouched.

Haha better than AEON Bank

Nope, nothing wrong with AEON. But I think for Rize's case, the incident was resolved yesterday night, it could be down to efficiency or pure luck that the issue happened late afternoon yesterday, so minimal disruption to users compared to AEON. AEON went down in the morning and lasted whole day...

Can't login. Your side ok？

Wow you know your time man!

Not gonna wait till 3. Gonna check back later this morning...

Rize can't login. Anyone can confirm that?

Now can login.

Just now seems like my CMB dating app and Rize both can't login... AEON Bank a bit slower at the login page. Now all ok.

You ain't see nothing yet

In December last year all hell broke lose and people's money were stuck for weeks and couldn't be withdrawn

AEON's pandemonium lasted for a little shorter, like within 24 hours.

GX Bank not yet encountered any issue thus far, the most steady of all 3 digital banks.

This post has been edited by TOS: Sep 7 2024, 02:19 PM

I don't use Boost, can't comment anything. The jars come with too many conditions, I need no frills accounts like GX, AEON or Rize...

AEON has been great in the past month, except that sudden 24 hour blackout period... as long as you spread your money evenly among the banks I think it should be fine.

Yes, it comes with debit card, but you can choose not to apply for it and opt out by default.

That number looks like 3 and the next number is behind the curtain... 3.7%?