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 [Home Appliances] LG Subscribe Official Thread

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kkm
post Jun 14 2025, 09:40 PM

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Hi, I'm curious about the WD518AN.
How much hot and cold water can it dispense before it has to stop and "recharge"?
joeblow
post Jun 15 2025, 04:04 PM

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QUOTE(ironcrowz @ Nov 28 2024, 11:06 AM)
For my use case, bout Rm4/mth, 2 person, averagely uses 85L of water every month (2L hot, 3L cold, 80L ambient)

If u use more hot or cold water, the power usage will be a bit higher
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Hi Dallas, can I check if I get WD210 without the cold water, will the electricity bill be a lot lower? Most of the time I don't drink cold water. WD210 and 516/518 all uses the same internal filter right? ie their water quality same?

Also can I check if you know, supposed if I sign on say rm40 for the WD210 for 7 years, will the price remains even after hike in SST or change to GST? Not sure if after July water purifiers will get hit with the new SST.

Is it true normally Medeka time (Aug) the promotion for water purifier will be the best? Thank you.

This post has been edited by joeblow: Jun 15 2025, 04:26 PM
TSironcrowz
post Jun 15 2025, 04:30 PM

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QUOTE(kkm @ Jun 14 2025, 09:40 PM)
Hi, I'm curious about the WD518AN.
How much hot and cold water can it dispense before it has to stop and "recharge"?
*
Hi bro, bout 1.5L each ya, after that compressor will need to rest bout 20min to prevent overheat


QUOTE(joeblow @ Jun 15 2025, 04:04 PM)
Hi Dallas, can I check if I get WD210 without the cold water, will the electricity bill be a lot lower? Most of the time I don't drink cold water.

Also can I check if you know, supposed if I sign on say rm40 for the WD210 for 7 years, will the price remains even after hike in SST or change to GST? Not sure if after July water purifiers will get hit with the new SST.

Is it true normally Medeka time (Aug) the promotion for water purifier will be the best? Thank you.
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Power consumption will be lower if u use less hot or cold water, but overall still uses much less power than water purifiers with tank, for my use case, TNB bill bout Rm100/mth, my WD516 uses bout Rm4/mth of electricity only

So far no announcement from HQ regarding SST yet, but I'd assume price will remain as long as the contract was signed before SST comes into effect

Promo wise not sure, Rm40/mth is probably the lowest price water purifier in Msia, so far never had promo going lower than that
elixus
post Jun 16 2025, 03:48 PM

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Hi there, can I check if install one for my condo and then 5-6 months later I move to another place, do I need to pay extra to relocate?

And can I install the water purifier without drilling a hole?
TSironcrowz
post Jun 17 2025, 10:52 AM

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QUOTE(elixus @ Jun 16 2025, 03:48 PM)
Hi there, can I check if install one for my condo and then 5-6 months later I move to another place, do I need to pay extra to relocate?

And can I install the water purifier without drilling a hole?
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Nope, free 1 time relocation service every year, suitable for those who rent house, just dismantle and bring to new house, and LG installer will help to reinstall

Can, but there'll be a small red pipe in ur sink to dispose water

user posted image
oosit
post Jun 17 2025, 12:42 PM

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Undelivered Water Purifier Filter. On 30th May 2025, I confirmed both the early delivery date and the correct delivery address which was scheduled for delivery on 4th June 2025. However, as of today, I have yet to receive the item. I also contacted the customer service team and was informed that the item has not been dispatched. the filter replacement indicator light on my LG water purifier has turned yellow and has been reminding me to replace the filter for almost a week now. I've also written three complaint through the LG Voice with the LG President, but the issue still has not been resolved.

Yes, LG service sucks. Should've stick with Cuckoo.

This post has been edited by oosit: Jun 17 2025, 12:43 PM
blibala
post Jun 17 2025, 11:05 PM

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QUOTE(oosit @ Jun 17 2025, 12:42 PM)
Undelivered Water Purifier Filter. On 30th May 2025, I confirmed both the early delivery date and the correct delivery address which was scheduled for delivery on 4th June 2025. However, as of today, I have yet to receive the item. I also contacted the customer service team and was informed that the item has not been dispatched. the filter replacement indicator light on my LG water purifier has turned yellow and has been reminding me to replace the filter for almost a week now.  I've also written three complaint through the LG Voice with the LG President, but the issue still has not been resolved.

Yes, LG service sucks. Should've stick with Cuckoo.
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i waited till 6th week after address confirmation to receive my 1st time replacement filter...i also regret to change to LG from Amway. At least Amway agent came on 2nd day to deliver the catridge and helped to install it. Thought want to try new tech end up with disappointment.

Hope LG can really improve their after sales service.
Davidtcf
post Jun 26 2025, 09:32 PM

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QUOTE(ironcrowz @ Jun 17 2025, 10:52 AM)
Nope, free 1 time relocation service every year, suitable for those who rent house, just dismantle and bring to new house, and LG installer will help to reinstall

Can, but there'll be a small red pipe in ur sink to dispose water

user posted image
*
Bro why LG water filter late again this month? They suppose to send middle of this month but till now no tracking number via WhatsApp.

I called LG support they say got some issues at their logistics side. Can you help to expedite? They say can use another 20% more after see the light but I have household of 5 ppl. Water also start to taste funny already.
Davidtcf
post Jun 26 2025, 09:33 PM

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QUOTE(blibala @ Jun 17 2025, 11:05 PM)
i waited till 6th week after address confirmation to receive my 1st time replacement filter...i also regret to change to LG from Amway. At least Amway agent came on 2nd day to deliver the catridge and helped to install it. Thought want to try new tech end up with disappointment.

Hope LG can really improve their after sales service.
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Agree they better fix their filter delivery rather than keep use the excuse “can use another 20%”. They breaking our trust only by doing this. Seems to be on purpose for them to cut cost. This is second time happened to me already.
goliath
post Jun 27 2025, 05:38 PM

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Did anybody receive 10% Settlement Discount on outstanding rental balance offer? Tried to ask for more info but didn't get much response. I am wondering what's the T&C for this offer.
TSironcrowz
post Jun 27 2025, 09:40 PM

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QUOTE(Davidtcf @ Jun 26 2025, 09:32 PM)
Bro why LG water filter late again this month? They suppose to send middle of this month but till now no tracking number via WhatsApp.

I called LG support they say got some issues at their logistics side. Can you help to expedite? They say can use another 20% more after see the light but I have household of 5 ppl. Water also start to taste funny already.
*
Ya can, will help to expedite

I also feel sad when LG does this, make us SA difficult cry.gif cry.gif

But majority of my customers are still getting their filters on time

EDIT: Received update that recent delays are due to stock taking exercise at LG HQ

This post has been edited by ironcrowz: Jun 28 2025, 03:47 PM
TSironcrowz
post Jun 27 2025, 09:45 PM

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QUOTE(goliath @ Jun 27 2025, 05:38 PM)
Did anybody receive 10% Settlement Discount on outstanding rental balance offer? Tried to ask for more info but didn't get much response. I am wondering what's the T&C for this offer.
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I didn't get it, whats in the msg?

Previously we had similar promo, if u pay in advance 48 mths or more, u get 10% on the advance payment amount, i.e. Pay lump sum Rm2,400, get Rm240 discount
goliath
post Jun 27 2025, 11:02 PM

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QUOTE(ironcrowz @ Jun 27 2025, 09:45 PM)
I didn't get it, whats in the msg?

Previously we had similar promo, if u pay in advance 48 mths or more, u get 10% on the advance payment amount, i.e. Pay lump sum Rm2,400, get Rm240 discount
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Yes it is the same as what you mentioned. Pay the remaining balance and get 10% discount.
MasBoleh!
post Jun 28 2025, 02:01 AM

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how much is LG PuriCare™ ATOM-U Water Purifier, Solid Black?
TSironcrowz
post Jun 28 2025, 03:48 PM

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QUOTE(MasBoleh! @ Jun 28 2025, 02:01 AM)
how much is LG PuriCare™ ATOM-U Water Purifier, Solid Black?
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Starting from RM100/mth for 7-yrs self-service plan smile.gif
MasBoleh!
post Jun 28 2025, 04:34 PM

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QUOTE(ironcrowz @ Jun 28 2025, 03:48 PM)
Starting from RM100/mth for 7-yrs self-service plan  smile.gif
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When will have promo for this? Haha… the current water filter is 50/7 , so this is more than double
TSironcrowz
post Jun 28 2025, 05:06 PM

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QUOTE(MasBoleh! @ Jun 28 2025, 04:34 PM)
When will have promo for this? Haha… the current water filter is 50/7 , so this is more than double
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Not sure, current promo ending 31 July, maybe MAYBE will have

Actually functions same as current models (using same filters too), just that look sleeker with just a tap on tabletop

If enough table space 516 and 518 still better value cuz cheaper
MasBoleh!
post Jun 28 2025, 10:51 PM

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QUOTE(ironcrowz @ Jun 28 2025, 05:06 PM)
Not sure, current promo ending 31 July, maybe MAYBE will have

Actually functions same as current models (using same filters too), just that look sleeker with just a tap on tabletop

If enough table space 516 and 518 still better value cuz cheaper
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Yea I totally agree with you. 516 and 518 really value for money. I just realised later promo damn good for these 2.
Davidtcf
post Jun 30 2025, 09:35 AM

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QUOTE(ironcrowz @ Jun 27 2025, 09:40 PM)
Ya can, will help to expedite

I also feel sad when LG does this, make us SA difficult  cry.gif  cry.gif

But majority of my customers are still getting their filters on time

EDIT: Received update that recent delays are due to stock taking exercise at LG HQ
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PM you already, pls help followup. Last time buy from you de.

steventan85
post Jun 30 2025, 09:50 AM

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QUOTE(oosit @ Jun 17 2025, 12:42 PM)
Undelivered Water Purifier Filter. On 30th May 2025, I confirmed both the early delivery date and the correct delivery address which was scheduled for delivery on 4th June 2025. However, as of today, I have yet to receive the item. I also contacted the customer service team and was informed that the item has not been dispatched. the filter replacement indicator light on my LG water purifier has turned yellow and has been reminding me to replace the filter for almost a week now.  I've also written three complaint through the LG Voice with the LG President, but the issue still has not been resolved.

Yes, LG service sucks. Should've stick with Cuckoo.
*
cuckoo ? the instalment price alone is much expensive and the machine is bigger. so far my filter arrived on time. somemore i get extra filter ..lol....

slight delay , yes ... but overall still acceptable

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