[Home Appliances] LG Subscribe Official Thread
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 Jun 18 2024, 11:19 AM
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#1
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Senior Member
3,520 posts Joined: Jan 2003  
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22nd May LG sent me SMS to confirm address, but till now havent received new filters till my Puricare button become brown liao.
I understand filter can use until 1.8k liter, now i'm at 1.3k+ liter. But LG should send on time right? No updates from them via SMS or email after I confirmed my address via that SMS link. This post has been edited by Davidtcf: Jun 18 2024, 11:19 AM |
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Jun 26 2025, 09:32 PM
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#2
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Senior Member
3,520 posts Joined: Jan 2003
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QUOTE(ironcrowz @ Jun 17 2025, 10:52 AM) Nope, free 1 time relocation service every year, suitable for those who rent house, just dismantle and bring to new house, and LG installer will help to reinstall Bro why LG water filter late again this month? They suppose to send middle of this month but till now no tracking number via WhatsApp. Can, but there'll be a small red pipe in ur sink to dispose water   I called LG support they say got some issues at their logistics side. Can you help to expedite? They say can use another 20% more after see the light but I have household of 5 ppl. Water also start to taste funny already. |
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Jun 26 2025, 09:33 PM
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#3
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Senior Member
3,520 posts Joined: Jan 2003
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QUOTE(blibala @ Jun 17 2025, 11:05 PM) i waited till 6th week after address confirmation to receive my 1st time replacement filter...i also regret to change to LG from Amway. At least Amway agent came on 2nd day to deliver the catridge and helped to install it. Thought want to try new tech end up with disappointment. Agree they better fix their filter delivery rather than keep use the excuse “can use another 20%”. They breaking our trust only by doing this. Seems to be on purpose for them to cut cost. This is second time happened to me already.Hope LG can really improve their after sales service. |
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Jun 30 2025, 09:35 AM
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#4
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Senior Member
3,520 posts Joined: Jan 2003
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QUOTE(ironcrowz @ Jun 27 2025, 09:40 PM) Ya can, will help to expedite PM you already, pls help followup. Last time buy from you de.I also feel sad when LG does this, make us SA difficult  But majority of my customers are still getting their filters on time EDIT: Received update that recent delays are due to stock taking exercise at LG HQ |
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