[Home Appliances] LG Subscribe Official Thread
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 Nov 10 2024, 09:44 PM
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#1
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Senior Member
1,922 posts Joined: Jan 2005 
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Any user of LG AS60 air purifier. Thinking to get a basic air purifier for my kid room. Is the air purifier good and can its filter last for 12 month? Hope to get some real feedback from some owners here. Tq
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May 11 2025, 08:57 AM
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#2
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Senior Member
1,922 posts Joined: Jan 2005
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Hi. LG still havent sent me 1st replacement water filter. received sms last month and confirmed the address but no news after that. However i have received the air purifier mesh.
How to contact LG for this? |
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May 17 2025, 07:46 PM
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#3
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Senior Member
1,922 posts Joined: Jan 2005
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QUOTE(ironcrowz @ May 11 2025, 04:06 PM) Can get ur SA to help I can only say i m so disappointed with LG service. More than 2 weeks still not delivered the replacement filter. SA also sucks cant help. Called LG they just said will submit report... Really regretted subscribing to LG if knowing iits after sales service is so bad..Or call LG directly at 1800-18-7874  |
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May 18 2025, 10:06 AM
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#4
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Senior Member
1,922 posts Joined: Jan 2005
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QUOTE(ironcrowz @ May 18 2025, 07:49 AM) Push the SA for daily update with tracking no. How the entire process actually works for LG? i received message 4 weeks ago to confirm the delivery address and i have submitted immediately. And waited till today. If he/she can provide tracking no. that means the filters are otw SA gave me LG number to call and said will follow up but never response to me automatically. Every time i have to keep asking him for a reply and answer is always 'i will have to ask LG'. Even i called LG also no confirmation can be given.  i called until i almost get fed up. I dont think is SA problem as SA cannot control the delivery. Is is solely LG problem. i think they mess up the delivery. |
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Jun 17 2025, 11:05 PM
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#5
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Senior Member
1,922 posts Joined: Jan 2005
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QUOTE(oosit @ Jun 17 2025, 12:42 PM) Undelivered Water Purifier Filter. On 30th May 2025, I confirmed both the early delivery date and the correct delivery address which was scheduled for delivery on 4th June 2025. However, as of today, I have yet to receive the item. I also contacted the customer service team and was informed that the item has not been dispatched. the filter replacement indicator light on my LG water purifier has turned yellow and has been reminding me to replace the filter for almost a week now. I've also written three complaint through the LG Voice with the LG President, but the issue still has not been resolved. i waited till 6th week after address confirmation to receive my 1st time replacement filter...i also regret to change to LG from Amway. At least Amway agent came on 2nd day to deliver the catridge and helped to install it. Thought want to try new tech end up with disappointment. Yes, LG service sucks. Should've stick with Cuckoo. Hope LG can really improve their after sales service. |
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Oct 24 2025, 10:59 AM
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#6
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Senior Member
1,922 posts Joined: Jan 2005
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QUOTE(vkashin @ Oct 23 2025, 10:52 AM) Just had my LG WD518AN installed last week just go daiso buy those wooden square cube and use double tape to stick to the bottom of the machine.. 1 pack RM5.90 got 8-10 cubesI find the water dispensing outlet is a bit too short, cant even fill up my 1L water tumbler without tilting it would like to ask if any current users have any solutions/ready made products i can use as a platform to lift the water purifier up? TIA ironcrowz liked this post
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Nov 9 2025, 12:15 PM
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#7
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Senior Member
1,922 posts Joined: Jan 2005
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AGAIN the replacement cartridges are delayed past its promised delivery deadline. monthly rental will be deducted on time BUT replacement parts are ALWAYS delayed. Really loussy after sales service
This post has been edited by blibala: Nov 9 2025, 12:15 PM |
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Nov 9 2025, 03:48 PM
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#8
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Senior Member
1,922 posts Joined: Jan 2005
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QUOTE(mingyew @ Nov 9 2025, 01:49 PM) Your agent can help you well or you can just call LG careline. agent ady MIA.. His booth ady changed person.. Yes i have to call careline AGAINN.... when subscribed that time was told everything will be sent automatically.. NOW need to call them every time to remind them to deliver the parts? |
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Nov 21 2025, 03:18 PM
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#9
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Senior Member
1,922 posts Joined: Jan 2005
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QUOTE(TongCN @ Nov 21 2025, 02:27 PM) Lol .. pickup attempt everytime will fail one XD my already due almost 3 weeks from my installation date and have not even received the tracking no   i only received the apologies from CS. |
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Nov 21 2025, 03:39 PM
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#10
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Senior Member
1,922 posts Joined: Jan 2005
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QUOTE(TongCN @ Nov 21 2025, 03:25 PM) Lol .. i think i received the whatsapp on 31st Oct and didn't realised it until 11th Nov (must submit within 15 days) i received msg early oct and replied with confirmation. the light actually turned orange at that time and was told still can last for 2 weeks....now ady passed the due dat. reports already created few times but still waiting...for safety i am drinking mineral water now until the replacement comes. this is not 1st time the delay happend. Submit on 11th Nov and today received the notification & tracking no. i am thinking to cancel the contract since they can breach the terms easily |
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