I think so too, so i always recommend going rental plan

U pay a bit more (RM240 over 7 years), but u get 6 more years of warranty, i feel it's a better deal

With current WD516 RM50/mth promo, u actually pay less with rental than outright purchase   
Per year, total 3pcs of filters

1st filter change every 6 mths, 2nd filter change every 12 mths

Yes, u are right, should be 2 filters instead of just 1, can ask ur agent to report to LG, otherwise can whatsapp me too if u need help 

Dear Sifu,

I am in dilemma now because previous I took WD512AN with 3 years LG Careship for RM3290 from Senheng.. Currently my LG Careship just ended. When I contact to customer service and ask for the price for extension is RM500/year, RM900/2 years and RM1.3K/3 years. But what I see currently those new model (WD516AN) with rental promo only RM50/month over 7 years but with self servicing I assume. I am wondering why my model service is so expensive and it not worth. Should I get a new model for rental or continue my WD512AN with LG Careship? Any options available? I kinda like this kind of model size which suit my small kitchen.

Undelivered Water Purifier Filter. On 30th May 2025, I confirmed both the early delivery date and the correct delivery address which was scheduled for delivery on 4th June 2025. However, as of today, I have yet to receive the item. I also contacted the customer service team and was informed that the item has not been dispatched. the filter replacement indicator light on my LG water purifier has turned yellow and has been reminding me to replace the filter for almost a week now.  I've also written three complaint through the LG Voice with the LG President, but the issue still has not been resolved.

Yes, LG service sucks. Should've stick with Cuckoo.