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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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vez
post Dec 11 2024, 06:52 AM

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QUOTE(tng55 @ Dec 10 2024, 09:50 PM)
mine 500Mbps i don't get 800Mbps
but my plan name is unifi home 500Mbps Pro Upgrade

that was SWU 3.0 apple OCT 2023 and activate november 2023
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ya, mine is from turbo era from 100Mbps to 500Mbps and then last year another free upgrade to 800Mbps
i paid RM99 for 800Mbps now bundles with UnifiTV Ultimate (old legacy) and Voice STD20, unless SWU able to bring it down below RM99 for 800Mbps, else difficult for me to switch my plan

QUOTE(coolguy_0925 @ Dec 10 2024, 09:53 PM)
My case even the report number with TM was closed without changing my profile name

When asked, just said escalated and will change soon

Took them more than a year to change doh.gif

Anyway, your October ticket to MCMC also can drag for more than a month huh? Now we know why TM doesn't really care & take their own sweet time to get things done
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ya, after few round escalate, they close my ticket after notify me the speed has been upgrade (which is true, upgraded to 800Mbps since last year Oct), just the plan name sweat.gif
I keep on comment and pull the MCMC staff in... then finally it is changed on 6th Dec (from my ticket lodge 21st Oct)

the reason we need plan name change is we might get free upgrade in future (who knows), so is better the ensure plan and actual speed matching biggrin.gif
emilyngsc
post Dec 11 2024, 09:46 AM

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Any update firmware for dpn-fx3060v?
kons
post Dec 11 2024, 12:16 PM

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unifi went bonkers today?

just now i saw my download was extremely fast, then i did a speedtest, i got 2gbps... normally my speed is around 500mbps
coolguy_0925
post Dec 11 2024, 04:26 PM

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QUOTE(jhleo1 @ Dec 10 2024, 11:52 PM)
Actually filed on Sunday lunch hour and only came today morning. More than 24 hours. Yes replaced with the new adapter. New modem just finished stock yesterday and only stock available only today afternoon. If I want to change need to book again another time. Two modems available to choose ZTE or AIO type which got modem with router. Technician said my existing one much better than those new one.  I chose to replace with adapter only. If really spoil then only replace the modem.
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wow then it was slow... should come Monday noon

anyway older BTU also should be more reliable so just stick with it until really kaputtt

This post has been edited by coolguy_0925: Dec 11 2024, 04:26 PM
soonwai
post Dec 11 2024, 04:27 PM


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QUOTE(syncomp @ Dec 11 2024, 12:37 AM)
already confirmed with CS with screenshot, no additional contract for my 1gbps

...
Yes and that is why I am asking if any forumer here got upgrade to 2gbps instead of 1gbps?
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Yes, at least 2. Search for it, you should find it. iiim one in 2023 & 2024.

This post has been edited by soonwai: Dec 11 2024, 04:28 PM
coolguy_0925
post Dec 11 2024, 04:31 PM

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QUOTE(vez @ Dec 11 2024, 06:52 AM)
ya, mine is from turbo era from 100Mbps to 500Mbps and then last year another free upgrade to 800Mbps
i paid RM99 for 800Mbps now bundles with UnifiTV Ultimate (old legacy) and Voice STD20, unless SWU able to bring it down below RM99 for 800Mbps, else difficult for me to switch my plan
ya, after few round escalate, they close my ticket after notify me the speed has been upgrade (which is true, upgraded to 800Mbps since last year Oct), just the plan name sweat.gif
I keep on comment and pull the MCMC staff in... then finally it is changed on 6th Dec (from my ticket lodge 21st Oct)

the reason we need plan name change is we might get free upgrade in future (who knows), so is better the ensure plan and actual speed matching biggrin.gif
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I suspect they purposely drag for 'special' price accounts like yours and mine othereise just could not understand why need more than 1 year for a profile name change

But yeah better get it right for future such as next FSU or who knows relocation
jhleo1
post Dec 11 2024, 06:53 PM

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Yes by right Monday. You know I know... It's not system issue but normally Monday can go EL. Hahaha.... Anyway previous experiences were good, most within 24 hours.

Ya old one better. Hope can last another 10 years. Hahaha

QUOTE(coolguy_0925 @ Dec 11 2024, 04:26 PM)
wow then it was slow... should come Monday noon

anyway older BTU also should be more reliable so just stick with it until really kaputtt
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tng55
post Dec 11 2024, 09:39 PM

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QUOTE(kons @ Dec 11 2024, 12:16 PM)
unifi went bonkers today?

just now i saw my download was extremely fast, then i did a speedtest, i got 2gbps... normally my speed is around 500mbps
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mine 500mbps i don't get 2GBPS you so lucky daam
how much you paying

mine 500Mbps SWU 3.0 RM119
coolguy_0925
post Dec 11 2024, 09:42 PM

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QUOTE(jhleo1 @ Dec 11 2024, 06:53 PM)
Yes by right Monday. You know I know... It's not system issue but normally Monday can go EL. Hahaha.... Anyway previous experiences were good, most within 24 hours.

Ya old one better. Hope can last another 10 years. Hahaha
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How you managed to survive without internet from Sunday until Tuesday devil.gif
jhleo1
post Dec 11 2024, 10:20 PM

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Use mobile data on Sunday till Monday saw someone asked to try use diff adapter and work till Tuesday. 😂

QUOTE(coolguy_0925 @ Dec 11 2024, 09:42 PM)
How you managed to survive without internet from Sunday until Tuesday devil.gif
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Nicknamed666
post Dec 11 2024, 11:16 PM

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Tm ipv6 routing having issues?
Alpha_Tay
post Dec 12 2024, 11:33 AM

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12 December 2024 02:05AM 12 December 2024 05:31AM Issues on Facebook, Instagram, Whatsapps and Threads (Worldwide) Meta Applications
Resolved
Area affected: Worldwide
Cause: Unknown
Estimated Time To Resolve (ETTR): 12 December 2024 12:00AM
Additional Remarks: No update from Meta

12 December 2024 01:00AM 10 December 2024 04:03PM Incoming & outgoing drop calls to Unifi Mobile (Kubang Kerian, Kelantan; Kuantan, Pahang; Batu Rakit, Terengganu) unifi Mobile
Ongoing
Area affected: Batu Rakit, Terengganu, Kuantan, Pahang, Kubang Kerian, Kelantan
Cause: Maintenance
Estimated Time To Resolve (ETTR): 12 December 2024 04:30AM
Additional Remarks: RFC-MOBILE-241127-0057 URGENT CA MOBILE RAN - EnodeB Software - Configuration Change Project TM LTE ZTE ANR FEATURE TOWARD MAXIS 4G MOCN/DR SITES - EASTERN REGION

https://unifi.com.my/unifi-alerts
claudetan
post Dec 12 2024, 06:57 PM

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currently using rm179 500mbps with tv pack, i discovered that now unifi offer plan without TV, would like to downgrade to 300mbps without tv pack, can i keep same phone number if i downgrade?

This post has been edited by claudetan: Dec 12 2024, 06:57 PM
karenzayn
post Dec 12 2024, 07:48 PM

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QUOTE(claudetan @ Dec 12 2024, 06:57 PM)
currently using rm179 500mbps with tv pack, i discovered that now unifi offer plan without TV, would like to downgrade to 300mbps without tv pack, can i keep same phone number if i downgrade?
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Can
azimwahab81 P
post Dec 13 2024, 10:27 AM

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Is there a detailed guide to setup the new DPN-FX3060V modem/router given by TM? I have searched the forum but could not locate it.

Also, anybody experiencing issues with the 5GHz wifi connection on this router? Mine is not stable which requires frequent reboot of the router to solve the issue. I can see the AP on my point but an error message will appear when selecting the AP
Anime4000
post Dec 13 2024, 11:20 AM

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QUOTE(azimwahab81 @ Dec 13 2024, 10:27 AM)
Is there a detailed guide to setup the new DPN-FX3060V modem/router given by TM? I have searched the forum but could not locate it.

Also, anybody experiencing issues with the 5GHz wifi connection on this router? Mine is not stable which requires frequent reboot of the router to solve the issue. I can see the AP on my point but an error message will appear when selecting the AP
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1. If factory reset, PLOAM Password remain static, you only need to use Wizard to setup, Enter PPPoE, WiFi and VoIP

2. D-Link DPN-FX3060V WiFi has bug, by default k/v enabled by defaults, for me, disable it fix issue 5GHz from missing

This post has been edited by Anime4000: Dec 13 2024, 11:28 AM
ckhsen
post Dec 13 2024, 01:19 PM

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user posted image

Good deal?
aneip
post Dec 13 2024, 03:14 PM

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QUOTE(ckhsen @ Dec 13 2024, 01:19 PM)
user posted image

Good deal?
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If you need TV then why not. Do your contract done? if yes can ask for SWU for free 6 month.
sadlyfalways
post Dec 13 2024, 07:26 PM

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Any UNIFI people having issues with Netflix and unencrypted dns since the dns hijack in September?

In September I had this Netflix tagging my home network as a vpn or proxy.

Kept coming back everyday, I needed to reset and change ip of home network for it to work.

I’m using maxis public ip fibre on tm infra with google dns

I noticed this issue started when the government did the force dns switch. After revert same issue kept persist.

I then set the deco to access point and put my asus as main router with encrypted nextdns dns.

3 months no issue and now I put back deco because asus was blocking google home devices and the issue has come back ??

I have no idea what is causing the issue, or if the nextdns tracker blocking prevented my ip from being tagged as vpn

Any advice would be great please
tng55
post Dec 13 2024, 10:53 PM

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QUOTE(sadlyfalways @ Dec 13 2024, 07:26 PM)
Any UNIFI people having issues with Netflix and unencrypted dns since the dns hijack in September?

In September I had this Netflix tagging my home network as a vpn or proxy.

Kept coming back everyday, I needed to reset and change ip of home network for it to work.

I’m using maxis public ip fibre on tm infra with google dns

I noticed this issue started when the government did the force dns switch. After revert same issue kept persist.

I then set the deco to access point and put my asus as main router with encrypted nextdns dns.

3 months no issue and now I put back deco because asus was blocking google home devices and the issue has come back ??

I have no idea what is causing the issue, or if the nextdns tracker blocking prevented my ip from being tagged as vpn

Any advice would be great please
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no issue me use google dns works prefect i am Unifi 500Mbps

i know maxis already hijack dns
so you have use maxis own dns we can't do so cannot use google dns

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