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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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vez
post Mar 27 2024, 03:13 PM

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QUOTE(TongCN @ Mar 27 2024, 02:12 PM)
My March'24 bill just released and still show old plan name :\

Really need to ask Unifi liao why belum tukar..
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anyone free upgrade last Oct 2023, plan name change? especially those 500Mbps upgraded to 800Mbps

mine still same old plan name 500Mbps turbo 2018, speed is upgraded to 80Mbps sweat.gif
vez
post Apr 10 2024, 01:08 PM

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QUOTE(SamD @ Mar 27 2024, 07:17 PM)
Been informed (unofficially) that only those customers currently paying at least RM239 on their  800 mbps plan will get free upgrade to 1Gbps.This is to bring price alignment and standardization on the 1Gbps plan @RM239 after upgrade, as there's so many price variations on the 800mbps plan due to previous discounts promo. I  think you're paying RM129 or less for your 800mbps plan,  correct? Just like me, likely not going to get the 1Gbps free upgrade.  Also was told, if need 1Gbps then I have to pay RM239. Let see if TM will make a u-turn on this (unofficial) policy.
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non sense i would say

all 800Mbps regardless paying how much should get the free upgrade laugh.gif

i am paying RM99 for 500Mbps + Legacy Ultimate Pack + 600mins STD, i got the free upgrade to 800Mbps since Oct 2023 sweat.gif
some might say Unifi TV no value, but with the price seems is free to me, Beinsport i able to watch F1, D+H i also got watch biggrin.gif
vez
post Sep 30 2024, 08:14 AM

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QUOTE(aniq8676 @ Sep 19 2024, 10:11 PM)
PSA: Recap for those who want to know about the SWU 4.0 plan

RM 79 - 100 Mbps SWU 4.0, Free 6 months + Router Combo
RM 99 - 300 Mbps Hebat Deal (Special), Free 3 months + Router Combo
RM 119 - 300 Mbps SWU 4.0, Free 6 months + Router Combo
RM 139 - 500 Mbps SWU 4.0, Free 6 months + Router Combo
RM 159 - 500 Mbps SWU 4.0, Free 6 months + Router Combo + Free Speed Upgrade 1Gbps (24 Months)
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these SWU plans can walk in tm point? if unifi no more contract

This post has been edited by vez: Sep 30 2024, 08:14 AM
vez
post Nov 18 2024, 01:17 PM

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any unifi agent contact i can have here for port in from maxis?
vez
post Dec 10 2024, 08:30 PM

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not sure is it all package plan updated for those free speed upgrade especially 500Mbps to 800Mbps

i have my 500Mbps turbo 2018 free speed upgrade since Oct 2023, until recently i lodge mcmc ticket mentioning my plan name have not change to 800Mbps

been using 800Mbps but plan name never update sweat.gif until i lodge ticket to mcmc on Oct this year

today i just see unifi replied in mcmc ticket that they have change my plan name to
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vez
post Dec 11 2024, 06:52 AM

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QUOTE(tng55 @ Dec 10 2024, 09:50 PM)
mine 500Mbps i don't get 800Mbps
but my plan name is unifi home 500Mbps Pro Upgrade

that was SWU 3.0 apple OCT 2023 and activate november 2023
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ya, mine is from turbo era from 100Mbps to 500Mbps and then last year another free upgrade to 800Mbps
i paid RM99 for 800Mbps now bundles with UnifiTV Ultimate (old legacy) and Voice STD20, unless SWU able to bring it down below RM99 for 800Mbps, else difficult for me to switch my plan

QUOTE(coolguy_0925 @ Dec 10 2024, 09:53 PM)
My case even the report number with TM was closed without changing my profile name

When asked, just said escalated and will change soon

Took them more than a year to change doh.gif

Anyway, your October ticket to MCMC also can drag for more than a month huh? Now we know why TM doesn't really care & take their own sweet time to get things done
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ya, after few round escalate, they close my ticket after notify me the speed has been upgrade (which is true, upgraded to 800Mbps since last year Oct), just the plan name sweat.gif
I keep on comment and pull the MCMC staff in... then finally it is changed on 6th Dec (from my ticket lodge 21st Oct)

the reason we need plan name change is we might get free upgrade in future (who knows), so is better the ensure plan and actual speed matching biggrin.gif
vez
post Jan 1 2025, 09:20 PM

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QUOTE(tng55 @ Jan 1 2025, 09:15 PM)
impossible 3 year contract i am sure 2 year contract
i think SWU someone told
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last Nov 2024 i check with agent, they said unifi give 6 months free they sendiri top up 2 months free (transfer to our unifi account the money), the catch is 36 months contract sweat.gif
vez
post Mar 11 2025, 09:17 AM

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QUOTE(eternity4av @ Mar 10 2025, 06:28 PM)
so if im 1gbps from 800mbps for rm210.95 with hypptv is some sort of best deal already? as 1gbps for swu 5.0 is 249, which i believe havent include sst?
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i think cheaper here forumers has it is RM159 or even lower RM149? (bundled with unifi ultimate pack legacy and STD20 voice call)

myself paying RM99 for 800Mbps (after free upgrade from 500Mbps), + ultimate pack legacy (which has disney+ hotstar, bein sport) + STD20

i do watch disney+ and bein sport for formula1, since it is free sweat.gif

This post has been edited by vez: Mar 11 2025, 09:18 AM

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