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Unifi Official TM UniFi High Speed Broadband Thread V42, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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soonwai
post May 3 2024, 11:43 AM


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QUOTE(yolldddd @ May 3 2024, 06:04 AM)
Why malaysian so easy kena bully can accept such a slow fck up service

Everynight is slow
Shopee slow like fuak at night also
Imgur slow 24/7
Telegram sometime msg wont even load at night
And many more

And according to some of u Its been years like this never improve

U guys just gonna accept this while paying lots of money for such service?

If i got tons of money i will files class action lawsuit agains this jibai tmnut make it viral kao kao

Then maybe just maybe something will finally improve
*
Mine seems ok. imgur not too bad but I stopped using imgur as a host a few years ago as it was so slow but other ppl's images seem to be loading ok.

Shopee is ok for me too. Slowdown only for some? Maybe that was why it was so easy to get the 1000-500 voucher, twice, on 25/4.

Telegram ok except for some videos uploaded by possibly Europeans. Ukraine war videos.

LYN as fast as usual. except when kena ddos the other day.

I don't online game except for Minecraft but that server is in my house so...

Overall haven't really noticed any slowdowns enough to straight away cause me annoyance.
SUSyolldddd
post May 3 2024, 11:54 AM

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QUOTE(soonwai @ May 3 2024, 11:43 AM)
Mine seems ok. imgur not too bad but I stopped using imgur as a host a few years ago as it was so slow but other ppl's images seem to be loading ok.

Shopee is ok for me too. Slowdown only for some? Maybe that was why it was so easy to get the 1000-500 voucher, twice, on 25/4.

Telegram ok except for some videos uploaded by possibly Europeans. Ukraine war videos.

LYN as fast as usual. except when kena ddos the other day.

I don't online game except for Minecraft but that server is in my house so...

Overall haven't really noticed any slowdowns enough to straight away cause me annoyance.
*
Well if u have notice some pipu hav to use vpn due to the major slowdown especially at night

We pay a lot For broadband but have to resort to vpn for speed

Totally unacceptable

I only wish more pipu will filed major complaint to tmnut

I have already conplaint about it like the shopee case

Its seem to be fix recently but i bet the problem will occur again

Why can't they hire competent network engineer to fix their routing issue.

These reoccurring issue that happen again and again that never get fix iis my main problem with this jibai unifi

This post has been edited by yolldddd: May 3 2024, 11:59 AM
soonwai
post May 3 2024, 12:10 PM


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QUOTE(yolldddd @ May 3 2024, 11:54 AM)
Well if u have notice some pipu hav to use vpn due to the major slowdown especially at night

We pay a lot  For broadband but have to resort to vpn for speed

Totally unacceptable

I only wish more pipu will filed majot complaint to tmnut

I have already conplaint about it like the shopee caze

Its seem to be fix now but i bet the problem will occur again

Why can't  they hire competent network engineer to fix their routing issue.

These reoccurring issue that never get fix iis my main problem with this jibai unifi
*
Yes, I have read the posts here re using VPN. I think it's up to those who are affected to complain. I know, TM doesn't make it easy.

Myself, the only site I've noticed slowdowns is mikrotik. Downloading router updates is extremely slow on ipv4. My internal Mikrotiks are on ipv4 only so very slow like 50 KBps. My Mikrotik router which has ipv6 seems to be ok. I think that's only thing that's affecting me regularly for the past 2-3 months.

Can always consider Digi or Maxis. My office is using Digi. I'm not there much but staff no complains.
SUSyolldddd
post May 3 2024, 12:29 PM

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QUOTE(soonwai @ May 3 2024, 12:10 PM)
Yes, I have read the posts here re using VPN. I think it's up to those who are affected to complain. I know, TM doesn't make it easy.

Myself, the only site I've noticed slowdowns is mikrotik. Downloading router updates is extremely slow on ipv4. My internal Mikrotiks are on ipv4 only so very slow like 50 KBps. My Mikrotik router which has ipv6 seems to be ok. I think that's only thing that's affecting me regularly for the past 2-3 months.

Can always consider Digi or Maxis. My office is using Digi. I'm not there much but staff no complains.
*
I still on swu contract

But might consider maxis when my contract end if unfi is still as shitty as nowadays

I still prefer unifi bcus the other isp also using tmnet infra so in the end still back to tmnet

This is the price Malaysian have to pay due the cronies politicians and their state monopoly like tm

Haihhhhh

This post has been edited by yolldddd: May 3 2024, 12:30 PM
TubeNRibbon
post May 3 2024, 01:41 PM

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Every night struggle with slow connection! TM international bandwidth seem like max out.
bobby25
post May 3 2024, 01:59 PM

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QUOTE(TubeNRibbon @ May 3 2024, 01:41 PM)
Every night struggle with slow connection! TM international bandwidth seem like max out.
*
To all those who have slowdowns at night , pleas raise a ticket to Unifi , i know it’s a hassle , but at least they will have to respond when there are too many complains
PJng
post May 3 2024, 02:29 PM

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QUOTE(yolldddd @ May 3 2024, 06:04 AM)
Why malaysian so easy kena bully can accept such a slow fck up service

Everynight is slow
Shopee slow like fuak at night also
Imgur slow 24/7
Telegram sometime msg wont even load at night
And many more

And according to some of u Its been years like this never improve

U guys just gonna accept this while paying lots of money for such service?

If i got tons of money i will files class action lawsuit agains this jibai tmnut make it viral kao kao

Then maybe just maybe something will finally improve
*
imgur never fast, have been many year, saw very slow load on k already know is imgur
other shopping app if slow i switch to data, never care my mobile data quota as too many cannot use up
Invulnerability
post May 3 2024, 03:27 PM

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Same every night extremely lag.
If my website enable free cloudflare, the website cant even use.
Have to disable the cloudflare then only ok
Ebony & Ivory
post May 3 2024, 08:31 PM

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public IP here, every night twitter, reddit, shopee all lagging

even forum browsing also not feel smooth laugh.gif
MrWax
post May 3 2024, 08:31 PM

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QUOTE(dev/numb @ May 2 2024, 11:55 PM)
Nothing much you can do. Even VPNs are also hit-and-miss, depending on the locations you want to access. It’s mainly European mirrors that are heavily affected due to the current undersea cable fault in the Indian Ocean, plus you have to combine that with TM’s usual shit peering. With my VPN provider, peering to their Singapore servers totally koyak right now (100ms+ ping and >5% packet loss). Malaysia server no issue connecting, but the ISP for the hosting provider also seems to be depending on that Indian Ocean route so it doesn’t help much (way better than withoit VPN but still not exactly stable packet flow). I have to connect to a Japan server to get decent speeds, at the expense of higher latency. Seems my VPN’s Japan server hosting company routes through China for Europe access.
*
Which VPN are you on? Interestingly I tried ExpressVPN and the issue became more tolerable with 80 mbps dl speed, though still abnormal high ping
sp6068
post May 3 2024, 08:54 PM

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From: Home of Bak Kut Teh! :)



QUOTE(bobby25 @ May 3 2024, 01:59 PM)
To all those who have slowdowns at night , pleas raise a ticket to Unifi , i know it’s a hassle , but at least they will have to respond when there are too many complains
*
If you see the line at the chat then you will know why people malas to do so. yesterday forumer here stated 100+ people in line AT 11:30PM

nah

user posted image

This post has been edited by sp6068: May 3 2024, 08:56 PM
SUSyolldddd
post May 3 2024, 08:56 PM

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QUOTE(Ebony & Ivory @ May 3 2024, 08:31 PM)
public IP here, every night twitter, reddit, shopee all lagging

even forum browsing also not feel smooth laugh.gif
*
Yaloh i also public ip every night slow macam jibaiiiiiii

Macam they want to punish ussss

U get public ip

I kasi slow uuuuuuuu

This post has been edited by yolldddd: May 3 2024, 08:56 PM
sp6068
post May 3 2024, 08:59 PM

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From: Home of Bak Kut Teh! :)



Those who had experience of complaining to TM about the slowdowns pls teach how/what the agents will ask so that forumers here can prepare what to do in advance before opening live chat for live agent to open ticket since the waiting line is so fucking long even at night.

Step by step what to prepare, speed test, ping test etc. I know they will ask all these esp using their own speedtest at https://speedtest.tm.com.my/.

It's been a while since I complain about my internet speed to TM forgot what they ask.

This post has been edited by sp6068: May 3 2024, 09:00 PM
SUSyolldddd
post May 3 2024, 09:04 PM

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QUOTE(sp6068 @ May 3 2024, 08:54 PM)
If you see the line at the chat then you will know why people malas to do so. yesterday forumer here stated 100+ people in line AT 11:30PM

nah

user posted image
*
If only we got genuine tech utuber that got document this issue entirely in full like video the entire process

Day 1 go tmpoint complain
Day 2 still not solve go tmpoint complain
Day 3 still not solve go tmpoint complain
Day 4 still not solve go tmpoint complain
Day 5 still not solve go tmpoint complain
Day 6 still not solve go tmpoint complain
Day 7 still not solve go tmpoint complain
Day 8 still not solve go tmpoint complain
Day 9 still not solve go tmpoint complain

Finally on day 10 if still not solve go tmpoint and flip table buat hal the biggest hal and then fully upload the entire process to utube and kasi viral dia

Maybe then after kasi public know how fck up this unifi is barulah they start really take customer problem seriously

Imagine malaysian has to do all these shit just to get thing fix where it should be normal for a company to prioritise fixing customer problem

But nooooooooo

Minum kopi dulu and balik tidduuurrr

This post has been edited by yolldddd: May 3 2024, 09:07 PM
go626201
post May 3 2024, 09:18 PM

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QUOTE(yolldddd @ May 3 2024, 09:04 PM)
If only we got genuine tech utuber that got document this issue entirely in full like video the entire process

Day 1 go tmpoint complain
Day 2 still not solve go tmpoint complain
Day 3 still not solve go tmpoint complain
Day 4 still not solve go tmpoint complain
Day 5 still not solve go tmpoint complain
Day 6 still not solve go tmpoint complain
Day 7 still not solve go tmpoint complain
Day 8 still not solve go tmpoint complain
Day 9 still not solve go tmpoint complain

Finally  on day 10 if still not solve go tmpoint and flip table buat hal the biggest hal and then fully upload the entire process to utube and kasi viral dia

Maybe then after kasi public know how fck up this unifi is barulah they start really take customer problem seriously

Imagine malaysian has to do all these shit just to get thing fix where it should be normal for a company to prioritise fixing customer problem

But nooooooooo

Minum kopi dulu and balik tidduuurrr
*
tmpoint cant help u,u need to go TM HQ or SKMM/MCMC.
And after few days,confirm someone will fix it for you. brows.gif
SUSLonelyHart16
post May 3 2024, 09:43 PM

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Wow, apparently we all experiencing weird slow down at night.

Speed only return around 4am to 9pm, then go back to slow again entire day.

What is wrong with Unifi? They doing some major upgrade or throttling?

No announcement pun, so unfair.

dev/numb
post May 3 2024, 11:21 PM

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QUOTE(MrWax @ May 3 2024, 08:31 PM)
Which VPN are you on? Interestingly I tried ExpressVPN and the issue became more tolerable with 80 mbps dl speed, though still abnormal high ping
*
I’m on IVPN currently. Right now (time is on top of attached image), SG is useable, but this wasn’t the case last night, and even tonight it might koyak anytime with ping doubling/tripling and 10-20% packet loss occurring. MY server connection and speedtests are good for most of the day, but certain domains (mainly EU based) resolve very slowly and video streaming (pirate sites or video conferencing to UK) buffers a lot, meaning that the MY hosting provider’s ISP is also affected. JP server exhibits higher latency, but no issues when surfing and streaming. I don’t do gaming so cannot advise you on that. Screenshot from IVPN app included below. HK and TW totally koyak for the past months.

Mullvad currently (~11pm) some SG servers are responding well. HK servers also having relatively low (around 50-60ms) ping with zero packet loss. But I’m currently not subscribed to Mullvad so this is just based on traceroutes and ping tests. From previous experience I know that some of Mullvad’s HK and JP servers route through China for EU queries, so likely unaffected by the Indian Ocean cable fault.

I avoid the other commercial VPNs (personal trust issues) so cannot comment.

user posted image

This post has been edited by dev/numb: May 3 2024, 11:28 PM
XeactorZ
post May 4 2024, 12:12 AM

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tonight seems better than few days back sweat.gif
SUSyolldddd
post May 4 2024, 12:19 AM

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QUOTE(go626201 @ May 3 2024, 09:18 PM)
tmpoint cant help u,u need to go TM HQ or SKMM/MCMC.
And after few days,confirm someone will fix it for you. brows.gif
*
Is not posible for me due to my location

If not ledi go there flip table long time ago
sHawTY
post May 4 2024, 03:36 AM

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QUOTE(XeactorZ @ May 4 2024, 12:12 AM)
tonight seems better than few days back sweat.gif
Agreed, it's much better tonight.
However, it's still not as good as the pre-COVID era where everything loads instantly. After COVID, it seems like they've never really fixed the broken submarine cable.

Excited for my speed boost tomorrow! Even though it won't do squat for latency, hey, it's free! LOL laugh.gif

This post has been edited by sHawTY: May 4 2024, 03:39 AM

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