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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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beverlykho
post Oct 12 2023, 11:23 AM

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QUOTE(TongCN @ Oct 12 2023, 11:01 AM)
Same date as mine 6th October sit in TM point to apply?
Then same day 3pm received application
*
Yup, walked into TM Batu Lintang. You're in Kuching or Sibu?

This post has been edited by beverlykho: Oct 12 2023, 11:25 AM
TongCN
post Oct 12 2023, 11:26 AM

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QUOTE(beverlykho @ Oct 12 2023, 11:23 AM)
Yup, walked into TM Batu Lintang. You're in Kuching or Sibu?
*
<<< --- M City, lolz

Miri here sad.gif

This post has been edited by TongCN: Oct 12 2023, 11:26 AM
beverlykho
post Oct 12 2023, 11:30 AM

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QUOTE(TongCN @ Oct 12 2023, 11:26 AM)
<<< --- M City, lolz

Miri here sad.gif
*
Ohhhh... sorry can't help you there. Looks like different TMPoints operate at different speeds.
xjoshualaw29
post Oct 12 2023, 11:33 AM

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QUOTE(BenYeeHua @ Oct 12 2023, 11:06 AM)
Well, at least you got upload speed increased. devil.gif
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Maybe next one 800Mbps but confirm got delay if they give speed upgrade 2 years later XD
speeder_man
post Oct 12 2023, 11:35 AM

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QUOTE(stormaker @ Oct 12 2023, 10:02 AM)
Mine approved yesterday, appointment with installer tomorrow.
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QUOTE(beverlykho @ Oct 12 2023, 10:39 AM)
I'm also in East Malaysia, and I had 13 months left on my contract when I switched to SWU3.0.
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QUOTE(TongCN @ Oct 12 2023, 11:01 AM)
Same date as mine 6th October sit in TM point to apply?
Then same day 3pm received application
*
Guys, what are your current plan (before SWU3.0)? I think other than contract length remaining, current plan also plays role in HQ approval. Ex: SWU2.0 > SWU3.0 can enjoy 6 months + 6 months free bills. The HQ must be taking this into consideration.
Xanxeviera.
post Oct 12 2023, 11:37 AM

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Anyone here have asked TM to replace the modem without paying?
hammerjit
post Oct 12 2023, 11:38 AM

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quick question does eero 6+ works in unifi malaysia?
4EveRLonE
post Oct 12 2023, 11:39 AM

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QUOTE(speeder_man @ Oct 12 2023, 11:35 AM)
Guys, what are your current  plan (before SWU3.0)? I think other than contract length remaining, current plan also plays role in HQ approval. Ex: SWU2.0 > SWU3.0 can enjoy 6 months + 6 months free bills. The HQ must be taking this into consideration.
*
Just sharing mine for reference, SWU1.0 (with 6 months contract left) to SWU3.0
TongCN
post Oct 12 2023, 11:40 AM

Look ma, I have lots stars :D
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QUOTE(beverlykho @ Oct 12 2023, 11:30 AM)
Ohhhh... sorry can't help you there. Looks like different TMPoints operate at different speeds.
*
Probably HQ flooded with many things.
Pray don't overlook.

QUOTE(speeder_man @ Oct 12 2023, 11:35 AM)
Guys, what are your current  plan (before SWU3.0)? I think other than contract length remaining, current plan also plays role in HQ approval. Ex: SWU2.0 > SWU3.0 can enjoy 6 months + 6 months free bills. The HQ must be taking this into consideration.
*
Mine is unifi 300Mbps - Special Edition (VAR + UPB) with one year remaining contract

Current status for SWU 3.0 : Pending HQ approval
hunt3r87
post Oct 12 2023, 11:46 AM

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yang upgrade to swu after contract end dapat waived 6 month bil. my bill now negative rm9. yihaaaa. check apps and web said already upgrade to swu 300mbps (also the upgrade eligible still appear) but run speed test using lan cable speed got 520mbps.
stormaker
post Oct 12 2023, 11:48 AM

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QUOTE(westlife @ Oct 12 2023, 11:03 AM)
Icic. I am from jaybee. Still under contract (only next year August the contract ends)

There was a bro here already tried to ask for SWU 3.0 also under contract but was told cannot proceed, must wait till contract ended then can. 😅
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There's no SOP, we all at their mercy ... lol
stormaker
post Oct 12 2023, 11:50 AM

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QUOTE(speeder_man @ Oct 12 2023, 11:35 AM)
Guys, what are your current  plan (before SWU3.0)? I think other than contract length remaining, current plan also plays role in HQ approval. Ex: SWU2.0 > SWU3.0 can enjoy 6 months + 6 months free bills. The HQ must be taking this into consideration.
*
Mine is unifi 300Mbps - Speed Upgrade > SWU 3.0
annoymous1234
post Oct 12 2023, 11:54 AM

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QUOTE(issac99289928 @ Oct 12 2023, 02:18 AM)
went to unifi app to order 100mbps/rm89 package 6 days ago.

canceled order after TM changed the items of the package 2 days ago.

got a phone call from TM this afternoon.
gave me 2 options .
1)upgraded to 100mbps in 2 days if contracted for another  2 years.
2) free upgrade to 100mbps in 2 months  without contract .

fuxk TM.  choose option 2 .
*
Option 2 only give u 100mbps for 2 months? 3rd month onwards back to ur 30mbps, is it?
stormaker
post Oct 12 2023, 11:54 AM

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QUOTE(xperiaVuser @ Oct 12 2023, 11:07 AM)
Same here, called the 100 line twice, both say 500 stays even after 1 year
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Should be permanent. I year is old news before free upgrade

5/10 is the cut off date for new customer, all existing customer shoud get permanent upgrade eventhough change plan.

To be confirm after 1 year.
BenYeeHua
post Oct 12 2023, 12:04 PM

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QUOTE(annoymous1234 @ Oct 12 2023, 11:54 AM)
Option 2 only give u 100mbps for 2 months? 3rd month onwards back to ur 30mbps, is it?
*
It means, before the end of 2024, get speed upgrade la.
speeder_man
post Oct 12 2023, 12:14 PM

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New bill has come out today. Have received free speed upgrade on 7th Oct (300Mbps >> 500Mbps). Bill details still not change. Same like last month (Unifi Advance 300Mbps). Unifi apps notification also still not updated (still eligible for fsu)

This post has been edited by speeder_man: Oct 12 2023, 12:15 PM
annoymous1234
post Oct 12 2023, 12:25 PM

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QUOTE(BenYeeHua @ Oct 12 2023, 12:04 PM)
It means, before the end of 2024, get speed upgrade la.
*
Then he will be paying rm69 for 100mbps? Why would TM even offer him option 1 then.. lol.
issac99289928
post Oct 12 2023, 12:31 PM

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QUOTE(annoymous1234 @ Oct 12 2023, 11:54 AM)
Option 2 only give u 100mbps for 2 months? 3rd month onwards back to ur 30mbps, is it?
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TM will probably upgrade mine to 100mbps in December.
cyberic
post Oct 12 2023, 12:35 PM

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QUOTE(speeder_man @ Oct 12 2023, 12:14 PM)
New bill has come out today. Have received free speed upgrade on 7th Oct (300Mbps >> 500Mbps). Bill details still not change. Same like last month (Unifi Advance 300Mbps). Unifi apps notification also still not updated (still eligible for fsu)
*
I will check my bill on 22nd. Currently it is advance plus 500, before free upgrade.
annoymous1234
post Oct 12 2023, 12:41 PM

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QUOTE(issac99289928 @ Oct 12 2023, 12:31 PM)
TM will probably upgrade mine to 100mbps in December.
*
U are paying rm69 currently right?

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