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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO
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stormaker
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Oct 9 2023, 10:27 AM
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QUOTE(beverlykho @ Oct 9 2023, 09:48 AM) I'm in Kuching. I'm still under contract and upgraded to 300M on the 6-10. I was informed I would still get the free upgrade to 500M. So looks like, yes. May I know u still have how many months remaining contract ? U changed ur plan to SWU 300Mbps @ RM119 ?
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stormaker
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Oct 9 2023, 10:46 AM
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QUOTE(beverlykho @ Oct 9 2023, 10:41 AM) I have 13 months or so of contract left. And yes I changed to SWU3.0@RM119. Thanks ... good news for Kuching folks.
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stormaker
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Oct 9 2023, 11:00 AM
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QUOTE(beverlykho @ Oct 9 2023, 10:41 AM) I have 13 months or so of contract left. And yes I changed to SWU3.0@RM119. The 500Mpbs speed upgrade permanent ?
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stormaker
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Oct 9 2023, 11:59 AM
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QUOTE(shinjite @ Oct 9 2023, 11:09 AM) From the official tnc paper, it is supposed to be a year only. No official document stated it's perpetual. Just enjoy the speed upgrade and check back after 12 months. Im aware of that, just wanted to know what CS told him about the speed upgrade.
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stormaker
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Oct 9 2023, 01:00 PM
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TMpoint at my area told me SWU 3.0 officially closed last week  She will help to email HQ for permission n result will only be known in 48hrs. I have 3 months contract left.
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stormaker
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Oct 9 2023, 01:05 PM
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QUOTE(westlife @ Oct 9 2023, 01:04 PM) Kuching, Sarawak
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stormaker
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Oct 9 2023, 01:06 PM
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QUOTE(JasonthegreatTWO @ Oct 9 2023, 01:05 PM) i swear to god, i just come back from TMPoint again. This time for my dad's account and can still convert to SWU 300Mbps@119 as of 12noon Still under contract ? Maybe closed for ppls under contract? Im still in front of TMpoint, inside the car reading this forum ... lol This post has been edited by stormaker: Oct 9 2023, 01:08 PM
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stormaker
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Oct 9 2023, 02:57 PM
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QUOTE(lactose_operon @ Oct 9 2023, 02:44 PM) Which area if you may disclose? Im from Kuching, Sarawak. Is it im the only one getting special treatment ... lol
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stormaker
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Oct 9 2023, 03:53 PM
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QUOTE(j03y_r055 @ Oct 9 2023, 03:31 PM) Kch batu lintang cs is a bit blur, was there to apply swu1.0 2yr ago, she didn’t even aware it is existed until i explained n requested her to go thru the package list only then she knew about it  Haha ... 2 yrs ago i have to goto war with them to get 300Mbps @RM159 plan. Hope this time the cs know what he's ia doing. I have faith on her, finger crossed.
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stormaker
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Oct 9 2023, 05:48 PM
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QUOTE(cklove96 @ Oct 9 2023, 05:40 PM) my friend went to tm point today, still have Ur friend already out of contract?
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stormaker
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Oct 9 2023, 06:08 PM
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QUOTE(cklove96 @ Oct 9 2023, 05:52 PM) I see, still wonder anybody still manage to get swu on the spot even under contract.
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stormaker
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Oct 9 2023, 06:25 PM
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QUOTE(cklove96 @ Oct 9 2023, 06:17 PM) if you under contract i think they need to submit your request to HQ to get approval. confirm cant get on the spot. That make sense, what puzzle me is the cs told me swu 3.0 has ended last week, so she email hq to try to squeeze me in.
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stormaker
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Oct 9 2023, 06:26 PM
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QUOTE(Feliex @ Oct 9 2023, 06:18 PM) I also waiting hq, currently still got 4 month contract We are on the same boat then. How long have u waited?
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stormaker
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Oct 9 2023, 06:57 PM
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QUOTE(Feliex @ Oct 9 2023, 06:54 PM) Wow ...almost a week now
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stormaker
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Oct 9 2023, 07:45 PM
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QUOTE(haturaya @ Oct 9 2023, 07:38 PM) How come my boss went to TM Point Shah Alam today, still can subscribe to SWU 3.0 RM119?  QUOTE(tzxsean @ Oct 9 2023, 07:40 PM) my friend in Penang also managed to get SWU 3.0 RM119 earlier today Im not surprise if out of contract.
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stormaker
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Oct 9 2023, 07:52 PM
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QUOTE(tzxsean @ Oct 9 2023, 07:48 PM) Im still under 3 months contract.
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stormaker
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Oct 9 2023, 08:12 PM
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QUOTE(tzxsean @ Oct 9 2023, 08:08 PM) I was under 4-5 months and I went to TM Point last fri to request for it (subject to HQ's approval) installation was done on Sat I think im in the same situation, the cs said she will email HQ to get approval, will get back to me in 48hrs. But some someone waited since lasr Wed for the approval though.
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stormaker
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Oct 11 2023, 10:12 AM
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QUOTE(TongCN @ Oct 11 2023, 09:58 AM) However, just back from TM Point again to follow up my SWU3.0 (last friday) and still pending HQ Approval The girl even showing me the email to follow up yesterday. The CS told me will call to update me within 48 hrs, so far didn't receive any call
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stormaker
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Oct 11 2023, 10:23 AM
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QUOTE(TongCN @ Oct 11 2023, 10:21 AM) When's ur first date sit in the TM point to apply ? Just 2 days ago.
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stormaker
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Oct 11 2023, 10:38 AM
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QUOTE(TongCN @ Oct 11 2023, 10:26 AM) I see same as mine if exclude weekend XD look like no choice, just keep waiting then.
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