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Unifi Official TM UniFi High Speed Broadband Thread V41, READ 1ST PAGE FOR RELEVANT WIFI INFO

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stormaker
post Oct 9 2023, 10:27 AM

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QUOTE(beverlykho @ Oct 9 2023, 09:48 AM)
I'm in Kuching. I'm still under contract and upgraded to 300M on the 6-10. I was informed I would still get the free upgrade to 500M. So looks like, yes.
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May I know u still have how many months remaining contract ? U changed ur plan to SWU 300Mbps @ RM119 ?
stormaker
post Oct 9 2023, 10:46 AM

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QUOTE(beverlykho @ Oct 9 2023, 10:41 AM)
I have 13 months or so of contract left. And yes I changed to SWU3.0@RM119.
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Thanks ... good news for Kuching folks.
stormaker
post Oct 9 2023, 11:00 AM

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QUOTE(beverlykho @ Oct 9 2023, 10:41 AM)
I have 13 months or so of contract left. And yes I changed to SWU3.0@RM119.
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The 500Mpbs speed upgrade permanent ?
stormaker
post Oct 9 2023, 11:59 AM

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QUOTE(shinjite @ Oct 9 2023, 11:09 AM)
From the official tnc paper, it is supposed to be a year only. No official document stated it's perpetual. Just enjoy the speed upgrade and check back after 12 months.
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Im aware of that, just wanted to know what CS told him about the speed upgrade. smile.gif
stormaker
post Oct 9 2023, 01:00 PM

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TMpoint at my area told me SWU 3.0 officially closed last week sad.gif

She will help to email HQ for permission n result will only be known in 48hrs.

I have 3 months contract left.
stormaker
post Oct 9 2023, 01:05 PM

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QUOTE(westlife @ Oct 9 2023, 01:04 PM)
which city are u in?
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Kuching, Sarawak
stormaker
post Oct 9 2023, 01:06 PM

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QUOTE(JasonthegreatTWO @ Oct 9 2023, 01:05 PM)
i swear to god, i just come back from TMPoint again. This time for my dad's account and can still convert to SWU 300Mbps@119 as of 12noon
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Still under contract ? Maybe closed for ppls under contract?

Im still in front of TMpoint, inside the car reading this forum ... lol

This post has been edited by stormaker: Oct 9 2023, 01:08 PM
stormaker
post Oct 9 2023, 02:57 PM

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QUOTE(lactose_operon @ Oct 9 2023, 02:44 PM)
Which area if you may disclose?
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Im from Kuching, Sarawak.

Is it im the only one getting special treatment ... lol
stormaker
post Oct 9 2023, 03:53 PM

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QUOTE(j03y_r055 @ Oct 9 2023, 03:31 PM)
Kch batu lintang cs is a bit blur, was there to apply swu1.0 2yr ago, she didn’t even aware it is existed until i explained n requested her to go thru the package list only then she knew about it biggrin.gif
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Haha ... 2 yrs ago i have to goto war with them to get 300Mbps @RM159 plan.

Hope this time the cs know what he's ia doing. I have faith on her, finger crossed.
stormaker
post Oct 9 2023, 05:48 PM

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QUOTE(cklove96 @ Oct 9 2023, 05:40 PM)
my friend went to tm point today, still have
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Ur friend already out of contract?
stormaker
post Oct 9 2023, 06:08 PM

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QUOTE(cklove96 @ Oct 9 2023, 05:52 PM)
yes dah tamat
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I see, still wonder anybody still manage to get swu on the spot even under contract.
stormaker
post Oct 9 2023, 06:25 PM

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QUOTE(cklove96 @ Oct 9 2023, 06:17 PM)
if you under contract i think they need to submit your request to HQ to get approval. confirm cant get on the spot.
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That make sense, what puzzle me is the cs told me swu 3.0 has ended last week, so she email hq to try to squeeze me in.
stormaker
post Oct 9 2023, 06:26 PM

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QUOTE(Feliex @ Oct 9 2023, 06:18 PM)
I also waiting hq, currently still got 4 month contract
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We are on the same boat then. How long have u waited?
stormaker
post Oct 9 2023, 06:57 PM

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QUOTE(Feliex @ Oct 9 2023, 06:54 PM)
Since last Wednesday
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Wow ...almost a week now
stormaker
post Oct 9 2023, 07:45 PM

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QUOTE(haturaya @ Oct 9 2023, 07:38 PM)
How come my boss went to TM Point Shah Alam today, still can subscribe to SWU 3.0 RM119?  hmm.gif
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QUOTE(tzxsean @ Oct 9 2023, 07:40 PM)
my friend in Penang also managed to get SWU 3.0 RM119 earlier today
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Im not surprise if out of contract.
stormaker
post Oct 9 2023, 07:52 PM

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QUOTE(tzxsean @ Oct 9 2023, 07:48 PM)
he was
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Im still under 3 months contract.
stormaker
post Oct 9 2023, 08:12 PM

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QUOTE(tzxsean @ Oct 9 2023, 08:08 PM)
I was under 4-5 months and I went to TM Point last fri to request for it (subject to HQ's approval)

installation was done on Sat
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I think im in the same situation, the cs said she will email HQ to get approval, will get back to me in 48hrs.

But some someone waited since lasr Wed for the approval though.
stormaker
post Oct 11 2023, 10:12 AM

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QUOTE(TongCN @ Oct 11 2023, 09:58 AM)
However, just back from TM Point again to follow up my SWU3.0 (last friday) and still pending HQ Approval  doh.gif
The girl even showing me the email to follow up yesterday.
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The CS told me will call to update me within 48 hrs, so far didn't receive any call
stormaker
post Oct 11 2023, 10:23 AM

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QUOTE(TongCN @ Oct 11 2023, 10:21 AM)
When's ur first date sit in the TM point to apply ?
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Just 2 days ago.
stormaker
post Oct 11 2023, 10:38 AM

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QUOTE(TongCN @ Oct 11 2023, 10:26 AM)
I see same as mine if exclude weekend XD
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look like no choice, just keep waiting then.

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