QUOTE(petpenyubobo @ Jun 25 2023, 09:52 AM)
Seriously after Teh Hong Piow departure, the bank is really going down with whoever that is taking over.
Now it MBB or HLB oni good in tech and online stuff.....CIMB soso lah many downtime....others no expAny Poorfag On Old Phone Locked Out Frm Bank Apps?, Me Still on Android 8/9 No More Updates
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Jun 25 2023, 12:25 PM
Show posts by this member only | IPv6 | Post
#181
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Junior Member
760 posts Joined: Jan 2003 |
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Jun 25 2023, 12:37 PM
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1,230 posts Joined: Dec 2009 |
QUOTE(petpenyubobo @ Jun 25 2023, 11:38 AM) All the other major banks like Tiger Bank, Sotong Bank, Affin Bank, MBSB, HLB and even OCBC Malaysia all still available and usable on poorfag old Android phone. PBB not the only one. MOST of them cannot use on old Android phone. PB got played out by the gang by being the 1st black sheep? I am benchmarking with Android 6 By the way, for foreign banks, Huawei phones cannot use, even if new..... This post has been edited by Hobbez: Jun 25 2023, 12:48 PM |
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Jun 25 2023, 12:43 PM
Show posts by this member only | IPv6 | Post
#183
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Senior Member
5,968 posts Joined: Jan 2003 From: KL, Malaysia |
QUOTE(petpenyubobo @ Jun 24 2023, 04:25 PM) Anyone here using banking apps on your old Android phone but locked out because not allowed to update your apps anymore because you don't have Android 10 above? If loss money, bank no need to bother .. then bank can let Android 1 also.To name a few: PB Engage UOB TMRW CIMB Clicks All cannot access anymore but funny thing is that their Singapore version all still supports Android 8/9. Why the banks making it so inconvenient to their users? You say security then why their Singaporean branches overseas still adopt older versions and still consider their app safe? Not all Malaysians can afford to change phones all the time and what is wrong with supporting older Android 8/9? You expect people just to change phones and accommodate your demands? We are customers you serve us, why already did away with SMS TACs with Secure OTC not enough? Who is the developer who suggested this silly idea to the banks? Even Singaporean banks also still support older Android version and consider their apps safe. |
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Jun 25 2023, 12:45 PM
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2,113 posts Joined: Apr 2013 |
my colleague was using old oppo, when he joined my company, VPN cannot installed, cos android not supported anymore LOL, not only bank, some other apps too
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Jun 25 2023, 01:08 PM
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2,892 posts Joined: Nov 2004 |
QUOTE(loserguy @ Jun 25 2023, 10:47 AM) You don't understand. The notification was a blanket notification for ALL users regardless of the android version they are running. No, it is better to send to all regardless of the version it is on. To spread the news better. But anyway you still missed it, that's the point here. Don't derail the point.An android 8 user will receive the notification, so will an android 13 user. It places the onus on the user to check for themselves, even when the info is visible to the app via API version numbers. This is like bulk sms notifications, most users will ignore it because, they think, it doesn't affect them. A better way for the app developers will be to push notifications to those who WILL be affected. Do it everytime the app is started. Not a notification asking them to check for themselves if they will be affected |
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Jun 25 2023, 02:07 PM
Show posts by this member only | IPv6 | Post
#186
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Junior Member
526 posts Joined: Feb 2021 |
QUOTE(Hobbez @ Jun 25 2023, 12:37 PM) PBB not the only one. MOST of them cannot use on old Android phone. Because no GMS or Play store services. They anggap as rooted or sideloaded APK no security.I am benchmarking with Android 6 By the way, for foreign banks, Huawei phones cannot use, even if new..... |
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Jun 25 2023, 02:08 PM
Show posts by this member only | IPv6 | Post
#187
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Junior Member
526 posts Joined: Feb 2021 |
Seriously new phone Samsung only 300+, why blame bank for trying to up security? Really some topkek ppl here. skyblu3 liked this post
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Jun 25 2023, 02:21 PM
Show posts by this member only | IPv6 | Post
#188
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Junior Member
469 posts Joined: Jan 2003 From: UM, KL, PJ, 14 |
ya sial la this pbe cannot use anymore
even if i use browser then push noti was in the app that cannot open anymore, redirect to google play to upgrade but said doesnt support device anymore sial la how to force update an android device ah preferably jump all the way to android 12 |
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Jun 25 2023, 02:22 PM
Show posts by this member only | IPv6 | Post
#189
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Junior Member
469 posts Joined: Jan 2003 From: UM, KL, PJ, 14 |
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Jun 25 2023, 02:31 PM
Show posts by this member only | IPv6 | Post
#190
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4,333 posts Joined: Jan 2003 |
QUOTE(petpenyubobo @ Jun 25 2023, 11:38 AM) All the other major banks like Tiger Bank, Sotong Bank, Affin Bank, MBSB, HLB and even OCBC Malaysia all still available and usable on poorfag old Android phone. MAE app is supported only on Android 9 and above.PB got played out by the gang by being the 1st black sheep? The older M2U app may be lower. |
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Jun 25 2023, 02:37 PM
Show posts by this member only | IPv6 | Post
#191
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592 posts Joined: Oct 2018 |
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Jun 25 2023, 02:44 PM
Show posts by this member only | IPv6 | Post
#192
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Junior Member
526 posts Joined: Feb 2021 |
QUOTE(darosha @ Jun 25 2023, 02:22 PM) https://shp.ee/cx58iyaOut of box android 12, update 13 already released |
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Jun 25 2023, 03:22 PM
Show posts by this member only | IPv6 | Post
#193
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Junior Member
500 posts Joined: Dec 2019 |
QUOTE(tvcat @ Jun 25 2023, 01:08 PM) No, it is better to send to all regardless of the version it is on. To spread the news better. But anyway you still missed it, that's the point here. Don't derail the point. Please don't justify bad design. If a junior programmer showed me this I would still correct him the same way.Too many notifications and you get complaints. But not enough and you get problems like this. The easy solution is to annoy the heck out of the 10% of users still clinging to older versions but leave the majority alone. Show them nag screens every time they start the app. At the end of this period, you should get the numbers down to a reasonable number 2-3% if you are lucky. Update the app with a new notification one week before the major update goes live. Ask the 2-3% to come get the hardware token. Edit: dev bodo macam manalah nak maju This post has been edited by loserguy: Jun 25 2023, 03:24 PM |
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Jun 25 2023, 03:39 PM
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1,609 posts Joined: Sep 2005 From: KL |
QUOTE(loserguy @ Jun 25 2023, 10:47 AM) You don't understand. The notification was a blanket notification for ALL users regardless of the android version they are running. Since they ignored it, then it is their own fault. An android 8 user will receive the notification, so will an android 13 user. It places the onus on the user to check for themselves, even when the info is visible to the app via API version numbers. This is like bulk sms notifications, most users will ignore it because, they think, it doesn't affect them. A better way for the app developers will be to push notifications to those who WILL be affected. Do it everytime the app is started. Not a notification asking them to check for themselves if they will be affected The bank has done their part. Gargamel_gibson and skyblu3 liked this post
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Jun 25 2023, 03:47 PM
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All Stars
10,472 posts Joined: Jan 2003 From: Sarawak |
QUOTE(Hobbez @ Jun 25 2023, 12:37 PM) QUOTE(Gargamel_gibson @ Jun 25 2023, 02:07 PM) no. i have honor phone with google services. i can't install TM unifi app from google play store. have to install from huawei app gallery. topkekThis post has been edited by Skylinestar: Jun 25 2023, 03:48 PM |
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Jun 25 2023, 03:49 PM
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All Stars
10,472 posts Joined: Jan 2003 From: Sarawak |
QUOTE(ifourtos @ Jun 24 2023, 07:08 PM) easily bypass by i have honor phone. it doesn't work.download huawei app store download the huawei version of bank app on ur phone. settled darosha liked this post
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Jun 25 2023, 03:53 PM
Show posts by this member only | IPv6 | Post
#197
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Junior Member
500 posts Joined: Dec 2019 |
QUOTE(CoffeeDude @ Jun 25 2023, 03:39 PM) Normally companies look at customer retention and satisfaction. This is not something difficult to do on the app developer's side. Compare that with how much the bank is spending on customer acquisition campaigns and the shitstorm because the update went live over the weekend when most branches are closed. |
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Jun 25 2023, 04:01 PM
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1,030 posts Joined: Jan 2022 |
Those who suggested me to change my phone just to get the app working I suggest you go forward your replies at Public Bank's FB page and tell all their customers who complained with the same reply.
PBB's FB page replies now is being stormed by plenty of their customers. Yet none of their customers are being told off by their CS in such a manner. Why dare to tell people off at a public forum in a rude manner but not at your own FB page? |
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Jun 25 2023, 04:02 PM
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Senior Member
1,030 posts Joined: Jan 2022 |
QUOTE(CoffeeDude @ Jun 25 2023, 03:39 PM) I dare their customer service and PR team tell all their customers off in such a manner at their FB page and socmed accounts.Tell their customers to fly kite and blame them it's all their fault. See what happens to PB's shares after that. |
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Jun 25 2023, 04:10 PM
Show posts by this member only | IPv6 | Post
#200
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Junior Member
157 posts Joined: Jan 2013 |
QUOTE(petpenyubobo @ Jun 25 2023, 04:02 PM) I dare their customer service and PR team tell all their customers off in such a manner at their FB page and socmed accounts. SirTell their customers to fly kite and blame them it's all their fault. See what happens to PB's shares after that. Please check your email box We blasted out the notice and reminders numerous times. Perhaps you want to check your junk box? Anything you not satisfied, please call our customer complaint line at 8am tomorrow morning. You may lodge your report there. |
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