knowing pbengageMY cannot be updated on android 9 phone, my dad actually went to app store, searched pbengage, downloaded pbengageKH and tried his luck
i then told him that KH is for cambodia.

This post has been edited by Skylinestar: Jun 25 2023, 10:02 AM

Plz switch bank, they will say kthxbai to u , u tink customer wit juta juta in the bank so poorfag using outdated phone ka?

If you're a spokesperson for PB, sorry to tell you that your efforts are sending your employers reputation down the sewers.

Instead of apologizing for the inconvenience you're accusing your customers who feed you that it's their mistake for not reading carefully what the notices you posted and it's not your fault that caused their inconveniences/hardships.

So much for a bank's reputation.

From Gsmarena. There still more than 10% android running android 9 (almost 20% if include 8.0 and 8.1 as well) Public bank CS department is gonna have a field day today. I am gonna try to reach them. See how long it takes to talk to CS. Normally only took them seconds to redirect me to live agent

Yes for being a customer over 30years+ and counting I will.

The bank must be proud to have a exemplary PR exec like you.

Not really. How many users actively check for the latest update number on their phone or computer? It is only when there is a problem that people check, myself included.

A better way will be to notify the user that this is the last supported version when the app updates. While the app is still functional.

e.g.
1) Last supported version android 10.
2) App detects user is running android 10 during update.
3) Notifies the user to start shopping for a phone before last supported version is increased to android 11.

Nobody cares la. Juz switch & open thread next .. i suppork u

Bising betul

Security vs convenience.

But yeah, I would prefer a separate app just to generate the TOTP for all the banks. No need to tie in with all the security requirements if that app has no direct access to your banking account.

That or passkey login via browser and browser based apps for bank transactions. Instead of one app for one bank

If I were PB I would probably consider demanding a detailed query on the app developer which is handling their app or even consider terminating their service.

Worst in place of their customer service the app developer even dared to do damage PR for them by telling off their customers and insult them on public space.

Also this needs to open a serious query on BNM by the banks on their decision to introduce such requirements without proper auditing and proper measures before setting such rules.

FUCKIN HELL ALL THESE BOOMERS THAT PANIC OVER THIS THING

I CALLED PUBLIC BANK CUSTOMER SERVICE JUST NOW AND I’m WAITING FOR SO LONG FOR THE AGENT TO PICKUP MY CALL

This post has been edited by xpole: Jun 25 2023, 10:16 AM

Why change phone when u can change bank.

topkek that hp is way bigger than my old Xiaomi Mi Max 3 lol

but masuk poket seluar leceh lah

but use as waze last time dem syiok

sunday less staff I guess

u try mon-fri after 3 pm ,easier to get , otherwise just email em

for not urgent thing lah

This is more sensible way to do it. I am a tech savvy person myself but I no longer keep my phone android version in my brain. Pushing major app update on weekend which rendered ~10% user appless is pretty idiotic.


Footnote: PB engage is really crappy app. It's UI and navigation is Lucky no savings account with them. Gonna make full use of the PB CC cashback and pay on time. so that they will not earn any cent from me.

PB

lol. what do u expect?

https://www.therakyatpost.com/news/2022/09/...-to-renew-card/

[Watch] Paralysed And Bedridden Woman Forced To Appear In Kedah Bank To Renew Card

A woman, Nur Hatini, tried to help her mother, who’s paralysed and bedridden, to renew her expired bank card.

However, she received an unsympathetic service from the bank in Gurun, Kedah.

When she called the bank, she was told that her mother needs to be in the bank in person in order to renew the bank card.

Nur Hatini had no choice but to call St John’s Ambulance to help move her mother from the house to the bank.

This post has been edited by JimbeamofNRT: Jun 25 2023, 10:27 AM

their cashback programme is good actually

don't fix if it ain't broken.
i have experienced a few regrets of updating bios/firmware/drivers, be it on pc or phones.

Rilek la pak cik, nanti high blood pressure sakit jantung tak baik, jus switch bank ya, tak payah imagination banyak banyak app developer la PR la

Previously their pbb quantum is top notch. Now I'm gonna drain their cashback via PIB platinum.

Lol sendiri ignorant didnt read notices blame bank pula..no point arguing, TS is seeking attention only..he already know he is wrong but only wants to read what he likes , other than that he just will blame everything and everyone except himself.