i received call, offer me rm90 for 24 months contract. speed is just 50mbps only

Pay another 100 and get 500Mbps.

me got offer $100 for 300mbps...after submit all required, then they reply..."sorry no fibre facilities at your area"
eventho right now i'm using celcom fibre 100mbps at my home......

I think what they meant was that there is no available port for 300mbps in your place.
Could be that all ports already been taken.

I am a lite user current Maxis user paying 30Mbps for RM 89 permonth without tax. I have deco M4 connected via Lan.

I am out of maxis contract and waited months for fiber price to drop. I cant wait, intend to switch, is digi fiber better than Maxis ? is it worthwhile to contract for 2 years ?

I am a lite user current Maxis user paying 30Mbps for RM 89 permonth without tax. I have deco M4 connected via Lan.

I am out of maxis contract and waited months for fiber price to drop. I cant wait, intend to switch, is digi fiber better than Maxis ? is it worthwhile to contract for 2 years ?

RM90 broadband with RM90 Postpaid

Wait, how?
I thought RM100 for 300mbps?

I said another 100. Total 190 monthly for 500Mbps.

Owh i see...
Hahaha... My mistake...

Both using the same tm unifi backbone, so no difference in terms of network quality.
I was using unifi 300mbps and recently changed to digicelcom fibre. Their technician only change the modem without changing the port or router originally set by unifi.

And i think digi fiber is arguably the cheapest of the main telcos. $100 for 300mbps. Oh wwit, this one requires a postpaid under digi/celcom iinm.

So next cheapest plan is maxis fibre. Rm145/mth for 300mbps plan but free for the first 6 mth.

This post has been edited by funnyTONE: Apr 10 2023, 01:00 PM

maxis call me that package is fair, and warns me to be careful before switching over to digi celcom, short of saying I will regret it. so can I know if digi celcom is that unreliable ?

This post has been edited by ccschua: Apr 10 2023, 01:49 PM

naaahhh it just their game....me before this also same...from unifi to celcom....
until they revise the price give me offer cheap price for 500mbps......i dun want becos i wanna combine my postpaid bill with fibre internet.....got discount...
hahahaha...but 1 cons between telco and unifi is telco private ip, unifi that time still public ip....

marketing gimmick. from rm100. lmao

one thing good about maxis postpaid is their internet is unlimited at RM 98. not found in any of digi / celcom.

first thing I need to do in order to port out to DIGI, is to unbundle my Maxis fibre to the phone package.

then wait 1day, to switch to Digi. still undecided on which digi package, seems data is limited, i have to be careful in choosing the data plan. will choose a lower plan, and upgrade if hit max data.

can i know what router is DIGI giving ?

This post has been edited by ccschua: Apr 11 2023, 09:29 AM

Are you getting public IP with your new 300 Mbps plan ?

This post has been edited by kupang: Apr 13 2023, 12:28 PM

To be honest, I don't know.
I did ask the technician that came to install my router, but he says he doesn't know as well.

yesterday I terminate Maxis as I port out to Digi fibre. today Maxis marketing quickly call me offer me 30Mbps package at RM 58 per month for 1 year without contract. !@#$%.

I said Maxis, pls fly kite.

B40 plan but T20 price. maxis want cepat kaya

go to https://whatismyipaddress.com/
and check your current IPv4

then open command prompt, and type :

tracert (your IP)

If the trace (results) only 1 line (hop), then you're on public IP.

--------

My Unifi contract is ending soon, might be interested to port out to CelcomDigi so I can pair it with my Digi mobile no

I called Maxis request offer & they told me don't have such promotion right now.

if you plan take CelcomDigi 300 mbps then your postpaid plan need to upgrade to 90.

This post has been edited by petlu28: Apr 14 2023, 02:58 PM

case by case basis. i have been with maxis for past 10 years, with 4 sup lines.

just yesterday afternoon, maxis fibre (not marketing this time) called me and offered me RM 89 for 300Mbps contract for 2 years.

again. I said go fly kite.

Finally I ported in to Digi.

i also using Maxis Fiber more than 10 years but without any postpaid. sigh!!!

Which package that you choose for CelcomDigi Fiber? I checked need to link with postpaid only can get offer.


This post has been edited by petlu28: Apr 14 2023, 05:18 PM

i believe digi store / kiosk is everywhere. find out more from there. but i do find digi reception is not as good as maxis. just beware, give and take.

That plan price sounds like Maxis Own Infra exclusive price

back then Celcom offers public IP on request but Digi doesn’t.
under CelcomDigi any idea if public IP is available?

Coming from unifi user who has spent 24 months of being jilat, decided to change my potion.

One thing tho, how do you all manage your payment and bill? I'm afraid if there's no convenience like MyUnifi app.

Final word, any unifi experience that migrating to CelcomDigi? Share here larrr

i thought via mydigi app?.. thinking to make a jump to celcom fibre as well

You have to use Celcome Life for that

ah mistaken ..digi fibre...or they're same thing already

Digi was integrated with Celcom to make Fibre possible which is a good thing if you're already a Digi postpaid subscriber. However, CelcomDigi Fibre is still using TM Port for the installation so it's an easy troubleshoot if you're curious about not getting the coverage within your area:)


SoyaCincau already made this comparison(April 2023) and I found out that it's a plus thing even though you're not an existing customer for Celcom/Digi line to get CelcomDigi Fibre ✌🏻
p/s: still in probation mode so I can't get through a photo link..... sucks somehow

already a digi postpaid customer, thinking to merge if possible.. still considering either digi fibre or maxis.

Both are quite good but just go with CelcomDigi. You'll get rebate monthly, 300mbps in just rm100

I'm using Unifi currently thinking to change when contract is over.

Is Digi fiber line stable and reliable compare to Maxis fiber?

just checked, mine is digi infinite 150 old legacy plan wont get 100, tho still cheaper if combined

same here, mine dh expired, still considering either digi or maxis.. gaming and streaming are important ..

Just get any of those, surely better than TM 🫢

OhMaGahhhhhh

Past 3 working days and CelcomDigi WhatsApp didn't even reach out to me!!!
Should I become green (like Hulk HUaAARRGHHH) or am I just being impatience?? Called them but they said "Oh your application is already in our list but that's not on behalf us"

where did you signed up? mine just digi kiosk, the next day got WhatsApp from them and the agent did follow up with me.. now just waiting for the id

I didn't go to kiosk but directly deal with whatsapp, after done gave my longitude and latitude, they ghosted me 😠 it's been 5 days now.

May I ask why do you even need an ID? is it for the installation date?

you're new sign up or got existing unifi? if existing, the id is for transfer id from unifi to digi.

direct digi WhatsApp you mean? try send them a ticket asking what's the current status, either port full (unifi side , if you're new signup ), or they can't find the address in system

SSoooo I can directly swapped my unifi port to celcomdigi? that's awesome but how am I gonna tell them that? as I already an existing unifi user... so it wont be a hassle to them (i guess)

digi is still using unifi port, did you sent your unifi bill to them via wasap? you'll need transfer id, then after that go to tmpoint and said going to switch to digi, with provided id.

They asked me the bill/electricity so I sent that to them, didn't know you can send the unifi bill as well

what about this transfer id? where should I acquired that

digi will give you transfer id if process approved, then use that id go to tmpoint and request transfer. just tell digi you've existing unifi, then they will request latest unifi bill.. probably you didnt mention it so they might thought you want to apply new line.

So for the 300Mbps package, the price is actually RM120 if your Digi/Celcom plan is between RM60-RM89, or RM100 if your Digi/Celcom plan is RM90 or above
Any one knows whether you get public IP with it?

Since I am using Digi 60, RM120 is not much different from Unifi's RM129 for 300Mbps. Looking for any extra benefit to entice me over

so far only private ip, cgnat

They finally reached out to me!! Unfortunately, but can I do this transfer without dealing with TM Point? It's kinda hassle to go to TM Point from my area

Maybe through maya.unifi or unifi support agent(online)?

no, it's compulsory to go to the nearest tmpoint to transfer your id to digi fibre.

So there's limited ports based on speed?

If 300Mbps full means must take 100Mbps?

If I use 300Mbps, then I can't downgrade to 100Mbps because 100Mbps port could be full??

is it a good thing? what are the difference to public

If we think it logically, your 300mbps port will lost and there's an empty or unoccupied port, surely you'll able to downgrade

if you're just normal user, doesn't have to host private server, or port forwarding...then shouldn't be any problem.

One more thing I curious about is the ability to create a 5gz band and rename ssid on my own which I'm able to do in unifi. Do you think we can do that in CelcomDigi as well?

no idea, not using digi fibre and doesn't have their router... try ask them during installations.

you planned to take maxis fibre?

might not to maxis, heard maxis kuching support is quite bad... if digi doesn't response with transfer id by this week, might just ask unifi bout swu 2.0 ..

i am wondering if this fibre is also using TM line

mostly rides on tm, only some area like sabah, celcom got their own fibre network

My current situation is unifi under father's name and wanna port celcomdigi fibre under my brother's account since he has Celcom 98

The digi sales girl says cuba port saja and get the transfer request ID (Note: within 24 hours)

Went to Unifi next day but they say ownership different so proceed to do ownership transfer RM10 and success within 24 hours.

Then whatsapp the Celcom the status and request for transfer request ID but now they like ghosting us for 48 hours now :\

Sales girl says keep ping them lolz ...

oic
so i guess the backbone is mostly TM then
only time uses time backbone?

maxis do have their own as well, but only some places.
time only with their own infra

meanwhile other providers mostly rides on tm

There is also TNB Allo/City Broadband which deploys their own infra
Maxis, U Mobile and some others ride on that as well

oh yeah allo, tho i read a lot disconnection issues in their thread.
seems goin to cancel my digi fibre application, not worth the the time waiting like 5 days without any news, even the digi agent also told me no updates from their fibre team.. baru fibre team, they just need transfer id, and plug n play new router..
ini baru part registration dah macam ni, if later got problem entah how long i'm goin to wait it to solve. even tho digi and postpaid combined will become cheaper bit, but then if like this also slow, how la troubleshooting later.

guess im gonna stay tm, heard they do offer swu 2.0 at tmpoint.. no rebate on digi postpaid is ok if like this, rather than kena sidai like this without any updates from them.

This post has been edited by GameSky: May 12 2023, 08:08 PM

You're not a CelcomDigi customer if you're not facing that problem 👻👻👻

This, prefer stability more than anything

yup, cancelling my applicationn later on..since the agent also no clue on the latest update from digi fibre team. she's even more frustrated than me instead, haha

tnb allo any good?

only if you lived in Cyberjaya/Perak

300Mbps plan don't have public ip provided? Need to pay extra?

celcomdigi doesn't provide public ip.
as i just want to cancel suddenly all settled.. lel support digi

so will you cancel it? *devious looks*

no idea yet, gonna search about bout digi fibre n see if tm did counter with any good offer or not

im still waiting for the transfer ID here

probably they can't find your address, login to your unifi account > account, then give them your installation address.. normally address is different from unifi port installation address... just tell them if no replies, just cancel the application lol... mine suddenly settled with id transfer.

My new fiber registration as below

4 May - Registered online at celcomdigi fiber website
7 May - Reregister at Celcom Bluecube outlet as WhatsApp with CelcomDigi still did not provide installation date. Only obtain info since 4 May. Noticed Celcom staff registered my details in page showing Digi logo.
8 May - Got installation date on 11 May evening
11 May - Digi staff come configure router in afternoon. TM staff come later in the evening to pull fiber. The distribution box behind my house is full, need to pull from another box further which left one last port after I've taken up one. Noticed the PPOE ID given is @digi.home.tm

Digi provided Zyxel EX3300-T0 router.
TM provided ZTE ZXHN F620 GPON ONT

Able to get 49M - 51M download and 20M - 21M upload with 50M package.

Same day later Digi emailed with a mobile number which will be my fiber account number which I need to use it to register in MyDigi app for billing.

noticed during registration digi will be bit slow, mine almost 5 days due to port address and real address was different..see how long they will transfer later on.
how's the tenet so far? esp international connection, even at night time.



This post has been edited by GameSky: May 14 2023, 10:25 PM

Just given private IP?

I'm just a light internet user thus so far so good. Do not know on way to test international connection.

Torrent seems able to reach full speed.

Since it is based on Digi, I was given private IP.

almost all isp that hops on tm fibre mostly given private ip..maxis do charge rm10 tho

They emailed you a new mobile number? is that an e-sim?

It is a fiber number which looks like a mobile number and is just used as my fiber account number for mydigi app registration and bill payment. No SIM or e-sim involved and no phone provided with this fiber internet.

This post has been edited by 64bit: May 15 2023, 07:11 AM

what's the average MB/s on torrent? and the highest?

just switched over at tmpoint, now waiting digi for appointment.. doesn't get counter offer from tm since i got another acc with them, lol..probably that .

This post has been edited by GameSky: May 15 2023, 04:09 PM

I also thinking to terminate Maxis to Digi, how is Digi fibre experience?

forgot to ask, does MyDigi have live support 24/7 like unifi did? It'd be easier to contact them if anything happened

they do have call line ...but in term support seems unifi is better than others.

what a huge red flag!!

each isp got their pros n cons

i dint terminate maxis, bcos, they gave me RM 59 for 30mbps for 1 year.

got the installation done, they provided zyxel ex3300-T0 router
obviously you're given private IP, so far tested same experience as on unifi

will test on different peak hour time, so far for routing should be the same..tried online games that I played most, same latency.

for the router, not bad, it's way better than fibrehome router even it's just stock zyxel router .

This post has been edited by GameSky: May 18 2023, 02:18 PM


Attached thumbnail(s)

Was wondering about this. As digi and maxis do ride on TM infra, scared being ping pong around when fault report made.

Anyone else can share on digicelcom customer support experience?

One thing that really sets me off, they DO have customer support for this (+60 11-1600 3088 ) and it's on whatsapp. I have a terrible experience, it's like sooooooooo much rn.

I sent my inquiries yet no response, been 4 days they ghosted me

that whatsapp mostly for registration it seems, and late reply ...not sure why.. try the call support instead

Looking good although latency is slightly on the higher side

Is it connected to LAN2 on the TM fibre modem?

yeah some sites do have higher latency, but so far in term of gaming like overwatch, destiny still almost the same latency. some sites seems bit perform faster load tho.. haha
yes, port 2, vlan 629.

as for the router, since the zyxel router given by digi was in room behind the house, the wifi was ok-ok.. end up just revert by using my ol asus router haha