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vccy118
post Nov 14 2023, 01:11 PM

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So apparently you need to switch over from old digi fibre to celcomdigi fibre to get the price reduction. Just went to digi store and they said can just do it in the app but according to support have to go digi store. Like wut? Super confused.

Edit: Also they have 6 months free offer right now for postpaid customers.
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This post has been edited by vccy118: Nov 14 2023, 01:15 PM
vccy118
post Nov 14 2023, 01:22 PM

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QUOTE(GameSky @ Nov 14 2023, 01:15 PM)
probably just wait the billing how
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On the old digi fibre plan 100% definitely no price reduction, so those one old plan have to switch. Now just waiting for them to sort this out internally and call me back.
vccy118
post Nov 16 2023, 12:02 PM

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QUOTE(YoungMan @ Nov 14 2023, 02:31 PM)
My bill just came out today, no reduction. The switching plan is to get you for another 24 months contract, while other ISP already offer free 3 months / free 6 months. Definitely time to port out
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CelcomDigi do have 6 months free for 100mbps and up, so imma renew the contract. My place is on TM infra anyway so basically no difference which ISP I go for.
vccy118
post Nov 20 2023, 06:33 PM

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Please be informed that contract will be renewed to another  24 months. The new price will be RM 89.00 per month after including postpaid rebate of RM10 also we would like to offer you free 1st 6 month on your commitment fee and only start to pay RM 89 .00 on the  month 7th onwards.

Finally done moving from old RM130 100mbps Digi to celcomdigi. If renew contract for 24 months will get 6 months free.
vccy118
post Nov 22 2023, 01:08 PM

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QUOTE(YoungMan @ Nov 16 2023, 08:09 PM)
Do you combine with postpaid? I just called CS last night and the answer is no free upgrade, no price reduction for old plan. Want cheaper? Then change to new plan RM99.
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I am on digi postpaid 80, maybe that's why got the offer


 

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