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khainiz94
post Oct 3 2024, 12:00 AM

Look at all my stars!!
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Senior Member
2,856 posts

Joined: Mar 2012


QUOTE(hellforce @ Oct 2 2024, 02:02 PM)
Thought Digi is a good telco supplier but omg the post sales support is beyond terrible. So, 30th sept my router cannot be powered on and after 2 days of complaints they managed to set an appointment for me but it will only be happening on the 7th... Meaning they are expecting me to have network down for 8 days. Then i offered to bring my device to any of the center they said you can but there wont have stock for replacement..... So i asked them why 8 days of wait they said need to have digi and tm engineer to go to my place for troubleshooting... I was like what ?!! For a router that cannot be powered on ? Kononnya sophisticated 😅 i jist changed to Digi 6months back.... Regretting it now.

Digged up an old router but pppoe cant connect and i dont know how to setup dynamic ip(**Any sifu can help pls**) 😅 so yea... Network still down and my kids kept asking is the network up yet..  fainted . So reconsider if you wanna go digi.
*
Well that is weird.
If router rosak, why bother with TM technician.
😆😆😆
Just report to MCMC.

BTW to setup you have to make sure Digi Fibre is on what infra, so that you can select a proper VLAN.
Then make sure your password is correct up to the letters and numbers, heck even mine have confuse 0 or O.
😅

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khainiz94
post Nov 3 2024, 09:12 AM

Look at all my stars!!
*******
Senior Member
2,856 posts

Joined: Mar 2012


QUOTE(iXora.ix @ Nov 1 2024, 05:33 PM)
remember that cd ultra/pro, you need to pair with device if not mistaken. but try to enquiry with different bluecube/digi store
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No need actually.
But the price will not be 261 tho.
It will be 270.

 

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