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 CelcomDiGi boardband

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GnarsAttack
post Jul 28 2023, 05:37 PM

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Im currently using unifi air with my own router, no contract. Average 30mbps down, 5mb upload. Got phone call offering celcomdigi fibre 50mbps for 90, 2y contract. Is it worth the switch, service wise? Price aint that far from what im currently paying
GnarsAttack
post Aug 4 2023, 10:44 AM

Getting Started
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Junior Member
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Joined: Jul 2015


Any idea how to cancel/postpone my celcomdigi fibre 50? I just registered last monday, but they haven't come for installation yet. Only WhatsApp. I want to try the Umobile 5g first to confirm my area connectivity.
GnarsAttack
post Aug 23 2023, 12:29 AM

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Finally i bit the bullet and took the 300mbps package. But what i saw, it got throttle down to <100mbps after midnight. What's the point paying for 300 if only got 100?
GnarsAttack
post Aug 23 2023, 10:39 AM

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QUOTE(YoungMan @ Aug 23 2023, 08:48 AM)
Does restarting modem and BTU help? If not, I guest time to gather evidence and lodge report to MCMC.
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I'll do that and monitor for a few more days. What kind of evidence needed?
GnarsAttack
post Aug 23 2023, 10:59 PM

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Joined: Jul 2015


QUOTE(YoungMan @ Aug 23 2023, 03:36 PM)
Do speed test using cable. Especially at the time you know the speed is gonna reduce to 100mbps. I think it should suffice for you to tell them you are subscribing 300mbps but only getting 100+mbps (attach speed test results).
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Ok, this is weird. Using cable on PC just now, <100mbps. On phone 5ghz, get 300mbps. Whats the issue here?
GnarsAttack
post Aug 24 2023, 07:30 PM

Getting Started
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Joined: Jul 2015


QUOTE(PRSXFENG @ Aug 23 2023, 11:26 PM)
Does your pc have a gigibit ethernet card?
Or check your lan cable
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Im using onboard rj45, b450m-s2h. The speed drop doesn't only occurs after midnight. Intermittently during the day too. After reset, everything ok, after 1-2 hours, it drop again. Waiting for Digi customer support reply

 

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