My unifi lost internet connection again today. 3 times already this happened. Red lights on both the modem and router. The same technican has only been replacing the fibre optic but now I'm thinking it's not the problem after all.

Anyone has any clue what the problem is since obviously the techican has no clue either. Fml

This post has been edited by bitebug: Apr 11 2022, 02:32 AM

anyone seniors here can advise if my hypptv remote is not responsive even changing the battery of the remote, can i request from TM for replacements?

They replace the whole fibre optic cable from outside to your house or just replace the BTU?

I'm new to Unifi and plan to use my own router.
I get the Unifi and password from 100 thru SMS and try key-in on own router, it never connector to internet while the Unifi stock router no issue for that. Need any special setting or to unlock for own router?

You need to configure the internet profile to Unifi, or set vlan 500 for internet, vlan 600 for HyppTv. What is the model and brand of router you are using?

State the brand and model of your router

Oh, wondering how to set this info. Any website / guide that can follow?
Below are my router:
1) Asus RT-AX56U AX1800 (main)
2) TP-Link AC1200 (as backup, just in case)

easy way, check if your have selected Unifi-Home as your ISP provider setting
ISP provider

otherwise, u may manually configure the VLAN settings
VLAN
the internet VID should be 500 instead of 621

This post has been edited by 1mr3tard3d: Apr 11 2022, 04:55 PM

What's wrong with telegram? Pornography?

Go into the ASUS router setings > LAN > IPTV > Select ISP Profile > UniFi Home or UniFi Business (if you don't use the HyppTV at all) > Click Apply then the router will reboot

Or just refer to the screenshot below



This post has been edited by sHawTY: Apr 11 2022, 06:22 PM

thanks for the link and tips. That's really help.

Thanks for the screenshot.

I did a quick check on my very old N-wireless router, I do not see "VLAN" option inside.
Only ask me to key-in "service name".
I'm not sure this kind of old router can connect UNIFI or not

Why bother with the wireless N router?

Use the Asus router lah. Why bother with whatever old router. Both router that you mentioned above is compatible with Unifi.

Open the controller. Use an eraser to rub and clean the contacts and it will work again

haha... my main connection actually majoriry is LAN that running Gigabit.
my old N-router had gigabit port, just as a backup router only.
Well, yeah it's old and slow speed for wireless, just in case and last option as standby only

Anyway, thanks for all sifu input here, my both router can connect to Unifi

Just go to any tm point and purchase replacement remote.

here i am once again to check if anybody else has problem with Twitter video buffering. is it only me, unifi routing problem or worldwide. only video. twtter feed loading normally.

Certain streamer or all ? Live?

Not surprised if only particular streamer since Twitch has so many servers. Still my first month with Unifi. Just now watching YouTube LPL playoff, it buffer for 15minutes which forced me to use my data. After that it returned to normal.

I havent encounter any problem with twitch yet, but when I was using Maxis fibre, I would occasionally get buffering when watching LCK after 8pm. I also tried and managed to get it fixed by switching from 1080p50 to 720p which wasn't ideal for my 65" TV.

No problem here even with YTL Broadband, Time and Maxis Fibre. Loads without any pauses from start to finish.

no problem for me ip start with 210, i mainly watch apex, dota2 and csgo.