Don't send to other shop please. Later they got even more reason to reject warranty. Just keep sending them the laptop for warranty. After few times tell them your shit giving me too much problem change 1 to 1

no, why would they? Illegear don't own lowyat.net

Reminds me of what happened in the company's main thread last year. So it was kind of the peak of stress test-gate and one of their fanboys posted the lenovo estimated delivery period as sometime this year. So it was about 6 months wait and they were making fun of Lenovo. So I replied that hey that's the difference between a company behaving responsibly and providing realistic delivery times compared to one that promises you a short delivery but then delays on you over and over again.

That reply disappeared not long after it was posted but the post making fun of Lenovo stayed. I thought it was that thread's TS working his magic so I ignored it. In Dec, another one of my posts went missing and this time I tilted and called them out. Turns out it was a staff who had deleted my comment and he restored my comment back saying it was deleted because it was an unrelated personal opinion. Mind you, we were discussing the company's business practices and customer service at the time.

So it got me thinking about that Lenovo comment way back when, if my comment was deleted because it was an unrelated personal opinion (I'm guessing here since I wasn't given an explanation), why was the post making fun of Lenovo not deleted at the same time?

Some staff behave like they do. See my reply above. By staff I mean forum staff tag.

This post has been edited by bottomfrag: Mar 3 2021, 12:55 PM

se7en

summon the greatest owner je to give comments. seems got staff/mod is covering up for them real good here.

eh just do it anyway

if they suspend ts or delete posts we can see they're doing these shady crap

Also ktards have been creating threads to witch hunt and criticize other ktards since forever and they're still here

Who in the right mind that has a degree want to work as a low pay tech lol. Of course techs in retail level are spm grads lar.

that's real sad experience, tbh i would rather wait then getting a lemon one.

so am i allowed to seek for second opinion? previous post that mentioned warranty will be void and they will blame it back at me.



Tribunal will still proceed.

google search Gel Computer Centre, it is at the shoplot next to SJKC Min Sin, the shop run by the boss alone only

Hmm, most nb gpu is soldered on to mobo, so its technically not wrong for the tech to say its mobo fault, unless its those detachable one.
And most retail shop tech operate on board level instead of component or circuit level. Means if gpu on mobo fault, they swap the mobo.

I believe the GPU is soldered to the motherboard, I had similar issue as TS with my laptop and I've sent it in for RMA.

Due to CPU and GPU being soldered, I had the motherboard replaced for free since it is still under warranty by Lenovo.

I am looking for a new laptop and is considering Level51 or Illegear, but thanks to this thread, I'll avoid both and go for retail brands instead to save the hassle and trouble.

Often times NVIDIA (and Radeon) updates and driver installation very finicky, suggest whenever updating close all apps and use the dedicated GPU. Dont skip updates, keep PC clean from dust and dont bodo, your PC will last 10 years no prob.

But gotta say my 10 week old Onyx V Ryzen has been solid. Great screen (not sure why people say its not good, compared to my external monitor seems same albeit slight color inaccuracy).

as for the second opinion, directly call them and ask whether will it void ur warranty first.
once confirm, whatsapp them black n white regarding the conversation to keep it as proof
but tbh ur current situation also mcm no warranty at all d lol

Not recommending doing stuff that a laptop is supposed to do is like buying a sports car but better dont keep pressing the acceleration pedal lmaoooooooo

the shop is just being as ass and bullying you. i saw your other post saying you would proceed tribunal, pls do.

always kept my PC up to date, whenever thats update im for sure wont be ignoring it.

I had another laptop its still running fine after 6 years, no such problems.

nice wallpaper

Ive texted Illegear this morning, still waiting for reply.


Updated: 3/3 1.00pm

I get a reply from Illegear, they request me to send in again for diagnose.

And they will cover warranty for me this time, what if they still never find out the problem after DDU the driver? i will back to square one?


oh and this time i have to bare the shipping cost.

This post has been edited by Gentleman_League: Mar 3 2021, 01:15 PM

True gentleman, as per username

gonna lodge a report to tribunal as well. dont worry.