Often times NVIDIA (and Radeon) updates and driver installation very finicky, suggest whenever updating close all apps and use the dedicated GPU. Dont skip updates, keep PC clean from dust and dont bodo, your PC will last 10 years no prob.

But gotta say my 10 week old Onyx V Ryzen has been solid. Great screen (not sure why people say its not good, compared to my external monitor seems same albeit slight color inaccuracy).

From the looks of your image, seems like driver issue only (unlikely hardware, imo) and when you mentioned few weeks goes blank, seems like a driver thing (usually when updating it will flicker/blackscreen) also. Leave optimus enabled. Do you also have any third party app that might be causing this issues? Maybe some driver cleaning app (those are just garbage bloatware, crap antivirus, etc).

Also what model and spec?

Seems like a case of customer problem not service problem.

It is also likely a program (or virus) TS is unaware of that is causing a conflict in his(or her) system.

This post has been edited by bismaximus: Mar 3 2021, 05:47 PM

Not likely, but seems there may be something TS is doing that causes the drivers to go corrupt upon updates. Could be a 3rd party app? Could be a virus. Dealt with similar issue (based on pic from first page), driver reinstall solved (and stayed that way).

Edit: issue on an older Asus lappy.

This post has been edited by bismaximus: Mar 3 2021, 05:50 PM