Welcome Guest ( Log In | Register )

31 Pages « < 7 8 9 10 11 > » Bottom

Outline · [ Standard ] · Linear+

 ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU

views
     
jamilselamat
post Mar 3 2021, 12:28 PM

Getting Started
**
Junior Member
145 posts

Joined: Jul 2011


I was gonna make another joke at TS' expense about asking for technical help on /k instead of the specialized technical threads already available(nobody posts there these days).

But eh... I know how panicked one can be when an expensive toy you bought suddenly malfunctions and seller refuse to bear responsibility.

But or course, /k will always be lowyat.net's front office. Even the top bar has shortcut direct to /k. lol
samftrmd
post Mar 3 2021, 12:28 PM

Interface 2037
******
Senior Member
1,774 posts

Joined: Nov 2007
From: Planet Earth



QUOTE(Ichibanichi @ Mar 3 2021, 12:22 PM)
haiz....
based on TS post, he/she is not computer savvy.
All he/she want is that nVidia GPU is doing the graphic processing work instead off CPU internal GPU.
TS already given the seller sufficient time to resolve this issue but the problem still occur.
This mean seller side is not doing the warranty claim professionally.
Why TS need to take the liability to push hard his/her claim?
*
Usually the dispute starts when customer ask for one to one on the spot. Warranty does not warrants an one to one in most cases in computer. Just a guess on my part. Otherwise, I do think ts should push for warranty.
Matatai
post Mar 3 2021, 12:29 PM

Getting Started
**
Junior Member
139 posts

Joined: Jun 2019

QUOTE(samftrmd @ Mar 3 2021, 12:24 PM)
Like I mentioned, have you check if adapter has power? Can you confirm if the issue only happen when the screen is connected? Also try to use hwmonitor to see if it overheats.
It is likely that the tech on their side is honest with you if they have picture to prove its no fault found on their end.
So if you have concluded that it is surely not your end problem, just formally submit your pictures and insists on warranty from them provided that you did not insists them to give you a new one on the spot.
For me, if you have picture of no nvidia in device manager, it should be enough to ask for warranty. Unless your nb is those type that has detactable gpu.
*
Well...since they also claimed to have replaced the gpu ts might as well check it also....

If they lied about it then just claim and if they refuse

Lol.....just proceed tribunal on their ass.....
TSGentleman_League
post Mar 3 2021, 12:30 PM

Getting Started
**
Junior Member
240 posts

Joined: Oct 2018
QUOTE(samftrmd @ Mar 3 2021, 01:24 PM)
Like I mentioned, have you check if adapter has power? Can you confirm if the issue only happen when the screen is connected? Also try to use hwmonitor to see if it overheats.
It is likely that the tech on their side is honest with you if they have picture to prove its no fault found on their end.
So if you have concluded that it is surely not your end problem, just formally submit your pictures and insists on warranty from them provided that you did not insists them to give you a new one on the spot.
For me, if you have picture of no nvidia in device manager, it should be enough to ask for warranty. Unless your nb is those type that has detactable gpu.
*
When i was switching BIOS which is only running on GPU only, i did consult ILLEGEAR they said its not recommended it but they did not tell me why. I suppose because it will running in backscene that's why they don't recommended it? im not sure im not really a tech guy, i just follow what instruction they had gave me and google information i could gather, that's it.

Power adapters are running fine, my monitor and laptop are newly bought just by the same time when my laptop arrived. i even changed my HDMI cable, change anything i could possibly do on my side.
TSGentleman_League
post Mar 3 2021, 12:33 PM

Getting Started
**
Junior Member
240 posts

Joined: Oct 2018
QUOTE(jamilselamat @ Mar 3 2021, 01:28 PM)
I was gonna make another joke at TS' expense about asking for technical help on /k instead of the specialized technical threads already available(nobody posts there these days).

But eh... I know how panicked one can be when an expensive toy you bought suddenly malfunctions and seller refuse to bear responsibility.

But or course, /k will always be lowyat.net's front office. Even the top bar has shortcut direct to /k. lol
*
Yes its stressful too not just panicked. icon_question.gif
samftrmd
post Mar 3 2021, 12:34 PM

Interface 2037
******
Senior Member
1,774 posts

Joined: Nov 2007
From: Planet Earth



QUOTE(Gentleman_League @ Mar 3 2021, 10:23 AM)
I HDMI-ed my laptop to a monitor which i need Graphic driver to do that, intel graphics cant. They dont provide door to door service, i need to courier it in every time when i had problems  cry.gif

Not sure i could reveal the brand name in here, would i get into trouble?
*
If you have prove of fault, and they refuse warranty, I guess its only fair to disclose their name. But I suggest to only do it after you have aquire all services from them. You know what they say about annoying the people who handles your food right? lol
TSGentleman_League
post Mar 3 2021, 12:34 PM

Getting Started
**
Junior Member
240 posts

Joined: Oct 2018
QUOTE(samftrmd @ Mar 3 2021, 01:28 PM)
Usually the dispute starts when customer ask for one to one on the spot. Warranty does not warrants an one to one in most cases in computer. Just a guess on my part. Otherwise, I do think ts should push for warranty.
*
QUOTE(Matatai @ Mar 3 2021, 01:29 PM)
Well...since they also claimed to have replaced the gpu ts might as well check it also....

If they lied about it then just claim and if they refuse

Lol.....just proceed tribunal on their ass.....
*
not gonna push around for warranty anymore, since the had declined my 1.1 exchange or refund. i will just stand my right to lodge a report.
chinti
post Mar 3 2021, 12:35 PM

Tarak Drama, Kita Bikin Drama
******
Senior Member
1,653 posts

Joined: Aug 2008
From: My Fantasy World



QUOTE(Gentleman_League @ Mar 3 2021, 12:30 PM)
When i was switching BIOS which is only running on GPU only, i did consult ILLEGEAR they said its not recommended it but they did not tell me why.  I suppose because it will running in backscene that's why they don't recommended it? im not sure im not really a tech guy, i just follow what instruction they had gave me and google information i could gather, that's it.

Power adapters are running fine, my monitor and laptop are newly bought just by the same time when my laptop arrived. i even changed my HDMI cable, change anything i could possibly do on my side.
*
by the way if illegal still dun wan to honor their warranty and u really looking for shop to repair in penang, just pm me. i know a good shop with frenly boss n reasonable price, i sent my illegal there to fix also previously
TSGentleman_League
post Mar 3 2021, 12:35 PM

Getting Started
**
Junior Member
240 posts

Joined: Oct 2018
QUOTE(chinti @ Mar 3 2021, 01:24 PM)
oh another penang lang, come come
we go yamcha n tok kok about prince j and illegear
*
lets do it, Boudior it is. Drinks on me.
TSGentleman_League
post Mar 3 2021, 12:36 PM

Getting Started
**
Junior Member
240 posts

Joined: Oct 2018
QUOTE(chinti @ Mar 3 2021, 01:35 PM)
by the way if illegal still dun wan to honor their warranty and u really looking for shop to repair in penang, just pm me. i know a good shop with frenly boss n reasonable price, i sent my illegal there to fix also previously
*
please do bro, i wanna get it fixed asap.
rikimarumal
post Mar 3 2021, 12:37 PM

Getting Started
**
Junior Member
153 posts

Joined: Jun 2008
From: From >>>> to <<<<
sh!t brand indeed, delay this delay that and then performance below expectation

better buy other gaming laptop
kopitiamtard
post Mar 3 2021, 12:39 PM

Getting Started
**
Junior Member
207 posts

Joined: Jan 2010
From: The End Is The Beginning Is The End

QUOTE(incubus_skj @ Mar 3 2021, 12:11 PM)
small modal can afford to buy RM1mil sports car?  brows.gif  brows.gif  brows.gif  brows.gif
*
wayang only perhaps... similar to MLM people
liquidsny
post Mar 3 2021, 12:39 PM

On my way
****
Junior Member
589 posts

Joined: Apr 2007
Now i know why a top forumer there insist to buy other gaming brand but not illegear


samftrmd
post Mar 3 2021, 12:39 PM

Interface 2037
******
Senior Member
1,774 posts

Joined: Nov 2007
From: Planet Earth



QUOTE(Gentleman_League @ Mar 3 2021, 12:34 PM)
not gonna push around for warranty anymore, since the had declined my 1.1 exchange or refund. i will just stand my right to lodge a report.
*
1 to 1 or refund after 5 months... hmm, seems unlikely. You know nuclear buttons are often a mutual thing right?
Since you mentioned they have prove the nb is OK to you before, maybe better to check again or send to a different shop for a second opinion. Even if you do want to push the nuclear button, do it with as much data on your hand as possible instead of acting on an emotional note.
amir.asyraf
post Mar 3 2021, 12:40 PM

On my way
****
Junior Member
504 posts

Joined: Oct 2012
From: It's all relative


ts you should rename this thread to include "Illegear" so if people search on Google they can see the complaints
teutonic
post Mar 3 2021, 12:40 PM

Getting Started
**
Junior Member
147 posts

Joined: Apr 2015
QUOTE(Gentleman_League @ Mar 3 2021, 10:24 AM)
how should i do that? please help
*
Please. This is /k so people just post whatever they want but you should not flash your BIOS if you don't know what you're doing. If unsuccessful you won't start your device anymore.
wailam
post Mar 3 2021, 12:41 PM

Apa benda ini?
*****
Junior Member
976 posts

Joined: Nov 2014
From: Sandakan, Sabah


oof... If TS buy from reputable brand like eg, Acer or Asus then confirm just send straight to HQ for replacement if reoccurring.
TSGentleman_League
post Mar 3 2021, 12:42 PM

Getting Started
**
Junior Member
240 posts

Joined: Oct 2018
QUOTE(samftrmd @ Mar 3 2021, 01:39 PM)
1 to 1 or refund after 5 months... hmm, seems unlikely. You know nuclear buttons are often a mutual thing right?
Since you mentioned they have prove the nb is OK to you before, maybe better to check again or send to a different shop for a second opinion. Even if you do want to push the nuclear button, do it with as much data on your hand as possible instead of acting on an emotional note.
*
I will send it to my local workshop for second opinion, im afraid if i touched anything my warranty to be void.

Thanks for your advice, i truly appreciate it. wub.gif
TSGentleman_League
post Mar 3 2021, 12:44 PM

Getting Started
**
Junior Member
240 posts

Joined: Oct 2018
QUOTE(amir.asyraf @ Mar 3 2021, 01:40 PM)
ts you should rename this thread to include "Illegear" so if people search on Google they can see the complaints
*
im a allowed to do that? Mod wont mega_shok.gif me right?


QUOTE(teutonic @ Mar 3 2021, 01:40 PM)
Please. This is /k so people just post whatever they want but you should not flash your BIOS if you don't know what you're doing. If unsuccessful you won't start your device anymore.
*
noted. Will look for more opinion from u guys. feel free to share.
kopitiamtard
post Mar 3 2021, 12:44 PM

Getting Started
**
Junior Member
207 posts

Joined: Jan 2010
From: The End Is The Beginning Is The End

QUOTE(chinti @ Mar 3 2021, 12:35 PM)
by the way if illegal still dun wan to honor their warranty and u really looking for shop to repair in penang, just pm me. i know a good shop with frenly boss n reasonable price, i sent my illegal there to fix also previously
*
PM me the address, im also using laptop, incase anything happens it is good to have a repair shop

thanks


31 Pages « < 7 8 9 10 11 > » Top
 

Change to:
| Lo-Fi Version
0.0253sec    0.40    5 queries    GZIP Disabled
Time is now: 12th December 2025 - 04:11 AM