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 ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU

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xPrototype
post Mar 3 2021, 10:20 AM

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Joined: Nov 2012

QUOTE(Gentleman_League @ Mar 3 2021, 10:18 AM)
I've tried requesting from them, they dont allowed it. They kept insisting my graphic card is fine after few diagnose.cry.gif

They kepy doing the same thing when i send it in, but problems came back after weeks!
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sei sohai shop

what shop is it


xPrototype
post Mar 3 2021, 01:09 PM

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Junior Member
316 posts

Joined: Nov 2012

QUOTE(Gentleman_League @ Mar 3 2021, 12:30 PM)
When i was switching BIOS which is only running on GPU only, i did consult ILLEGEAR they said its not recommended it but they did not tell me why.  I suppose because it will running in backscene that's why they don't recommended it? im not sure im not really a tech guy, i just follow what instruction they had gave me and google information i could gather, that's it.

Power adapters are running fine, my monitor and laptop are newly bought just by the same time when my laptop arrived. i even changed my HDMI cable, change anything i could possibly do on my side.
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Not recommending doing stuff that a laptop is supposed to do is like buying a sports car but better dont keep pressing the acceleration pedal lmaoooooooo

the shop is just being as ass and bullying you. i saw your other post saying you would proceed tribunal, pls do.
xPrototype
post Mar 3 2021, 01:15 PM

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316 posts

Joined: Nov 2012

QUOTE(Gentleman_League @ Mar 3 2021, 01:12 PM)
Ive texted Illegear this morning, still waiting for reply.  icon_question.gif  icon_question.gif
Updated: 3/3 1.00pm

I get a reply from Illegear, they request me to send in again for diagnose.

And they will cover warranty for me this time, what if they still never find out the problem after DDU the driver? i will back to square one?
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True gentleman, as per username biggrin.gif

 

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