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 ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU

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chinti
post Mar 3 2021, 10:25 AM

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why not ask the boss Prince J for help?
chinti
post Mar 3 2021, 10:27 AM

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QUOTE(Gentleman_League @ Mar 3 2021, 10:26 AM)
Did tried to contact him, send it for several times. But problems came back after sometimes again.
*
Prince J please do something about this or just replace a new 1, Illegear's reputation is getting worse d

This post has been edited by chinti: Mar 3 2021, 10:27 AM
chinti
post Mar 3 2021, 10:32 AM

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QUOTE(Gentleman_League @ Mar 3 2021, 10:30 AM)
is there anyway i able to get help? will i get fixed outside?
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i highly advise u not to get it fixed outside, later illegear void ur warranty.
better cari prince j, it's his responsibility since its his company
chinti
post Mar 3 2021, 10:35 AM

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QUOTE(Ichibanichi @ Mar 3 2021, 10:34 AM)
Don't allow???
OK...lets go the harsh way
tell them you want refund as the goods is not working as per your expectation.
If they don't refund, report your case to small tribunal claim.
The judge will happily side with you.

Remember safekeep all related documents and receipts.
*
lol its illegear, u wan refund? wait long long la
look at my signature to understand
chinti
post Mar 3 2021, 10:40 AM

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QUOTE(y500 @ Mar 3 2021, 10:38 AM)
this guy prince j ka..? hmm.gif


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dunno oh, dun care how he looks lik or wat.
all i noe is he is doing a shitty job jer
chinti
post Mar 3 2021, 10:44 AM

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QUOTE(y500 @ Mar 3 2021, 10:41 AM)
lol the boss so lan c 1 ah.. sweat.gif  sweat.gif  sweat.gif

he really reply u that? "your $ with me either u wait or gtfo" macam lanpa grow on head tu.. sweat.gif  sweat.gif  sweat.gif
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nola, they din say that but thats the impression i get from all the stress test reply they gav to their customers
chinti
post Mar 3 2021, 10:46 AM

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QUOTE(Gentleman_League @ Mar 3 2021, 10:42 AM)
Tried everything, ask for refund ask for 1 to 1 exchange (no avail)

they insist on my Laptop had issue

this is what they replied me since the last time i had send in rclxub.gif

user posted image
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its under warranty, they hv to fix it until everything is ok or replace a new 1 for u
just go to their FB and comment until they fix it for u else like everyone else suggested, bring to tribunal court

This post has been edited by chinti: Mar 3 2021, 10:47 AM
chinti
post Mar 3 2021, 10:55 AM

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QUOTE(Ichibanichi @ Mar 3 2021, 10:54 AM)
Aiya.....
your message is for TS or replying my post
TS already in stress
Don't make him/her more confuse lar
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TS should hv asked for refund last time when we advised him to do so
now he is on his own d
chinti
post Mar 3 2021, 10:57 AM

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QUOTE(melt @ Mar 3 2021, 10:56 AM)
which mods? whistleblower later kena ban  whistling.gif
*
ore wa gundam desu!
chinti
post Mar 3 2021, 10:59 AM

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QUOTE(Gentleman_League @ Mar 3 2021, 10:57 AM)
Hello Incubus, i did tried everything RMA one to one exchange or refund from the brunch manager itself. They insist, they said my laoptop is run perfectly, without a problem. I've had the conversation/ documents  and everything, which lead me no choice since k/ asking me to go tribunal .

They had request Gdex to pick up from my house but after the last time i've sent it in they said they wont cover the courier for me cos my laptop is running fine =(
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how is tht fine when the problem still there?
they hire SPM grad as their IT technician ke?
u need to stand ur ground man, dun get push around
chinti
post Mar 3 2021, 11:03 AM

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QUOTE(Gentleman_League @ Mar 3 2021, 11:02 AM)
Yes, I will report to tribunal since i was declined for refund and 1 to 1 exchange.

Thanks for the advice chinti
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make sure u backup all ur conversation with them
chinti
post Mar 3 2021, 11:06 AM

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QUOTE(incubus_skj @ Mar 3 2021, 11:05 AM)
ok then i suppork u TS  bruce.gif  bruce.gif  bruce.gif
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eh ur siggy tu apa stori? pm tepi
chinti
post Mar 3 2021, 11:12 AM

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QUOTE(y500 @ Mar 3 2021, 11:11 AM)
can click the small little snapback button then direct jump to tered. user posted image
*
darn i din noe bout this function, thanks!
chinti
post Mar 3 2021, 11:30 AM

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QUOTE(Gentleman_League @ Mar 3 2021, 11:21 AM)
user posted image
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lol need to use all CAPS to reply to a customer?
such lousy customer support, not happy with the job then dun do la
chinti
post Mar 3 2021, 11:47 AM

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QUOTE(Ichibanichi @ Mar 3 2021, 11:46 AM)
please tell me something which i don't know
lappy gpu is discrete type?
all the while lappy gpu is intergrated with lappy mobo.
How they managed to replace a new gpu on lappy??
*
jeng jeng jeng jengggg
chinti
post Mar 3 2021, 11:52 AM

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QUOTE(Gentleman_League @ Mar 3 2021, 11:49 AM)
im not really good in PC stuff, please tell me more about this.

please share icon_question.gif
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to change a laptop gpu meaning need to change the entire mobo which is like the heart of ur laptop
and as the heart of ur laptop, it of coz cost as much as a new laptop so i highly doubt they will change it for u
which mean they did not change any gpu for u, just clean it for u thts all
chinti
post Mar 3 2021, 12:04 PM

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QUOTE(Gentleman_League @ Mar 3 2021, 11:57 AM)
Tribunal reporting in.
I dint know until i posted in k/, which they never changed anything for me. yikes.  smile.gif
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go contact again n ask for proof tht they did indeed change the gpu
coz from wat i understand its not possible unless changing the entire mobo
chinti
post Mar 3 2021, 12:24 PM

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QUOTE(Gentleman_League @ Mar 3 2021, 12:22 PM)
Penang lang here  thumbup.gif
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oh another penang lang, come come
we go yamcha n tok kok about prince j and illegear
chinti
post Mar 3 2021, 12:35 PM

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QUOTE(Gentleman_League @ Mar 3 2021, 12:30 PM)
When i was switching BIOS which is only running on GPU only, i did consult ILLEGEAR they said its not recommended it but they did not tell me why.  I suppose because it will running in backscene that's why they don't recommended it? im not sure im not really a tech guy, i just follow what instruction they had gave me and google information i could gather, that's it.

Power adapters are running fine, my monitor and laptop are newly bought just by the same time when my laptop arrived. i even changed my HDMI cable, change anything i could possibly do on my side.
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by the way if illegal still dun wan to honor their warranty and u really looking for shop to repair in penang, just pm me. i know a good shop with frenly boss n reasonable price, i sent my illegal there to fix also previously
chinti
post Mar 3 2021, 01:04 PM

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QUOTE(Gentleman_League @ Mar 3 2021, 12:36 PM)
please do bro, i wanna get it fixed asap.
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QUOTE(kopitiamtard @ Mar 3 2021, 12:44 PM)
PM me the address, im also using laptop, incase anything happens it is good to have a repair shop

thanks
*
google search Gel Computer Centre, it is at the shoplot next to SJKC Min Sin, the shop run by the boss alone only

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