why not ask the boss Prince J for help?
ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU
ILLEGEAR LAPTOP, RMA UPDATED (Successful) 10/3 > TBU
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Mar 3 2021, 10:25 AM
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#1
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why not ask the boss Prince J for help?
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Mar 3 2021, 10:27 AM
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#2
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QUOTE(Gentleman_League @ Mar 3 2021, 10:26 AM) Prince J please do something about this or just replace a new 1, Illegear's reputation is getting worse dThis post has been edited by chinti: Mar 3 2021, 10:27 AM |
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Mar 3 2021, 10:32 AM
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#3
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Mar 3 2021, 10:35 AM
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#4
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QUOTE(Ichibanichi @ Mar 3 2021, 10:34 AM) Don't allow??? lol its illegear, u wan refund? wait long long laOK...lets go the harsh way tell them you want refund as the goods is not working as per your expectation. If they don't refund, report your case to small tribunal claim. The judge will happily side with you. Remember safekeep all related documents and receipts. look at my signature to understand |
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Mar 3 2021, 10:40 AM
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#5
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Mar 3 2021, 10:44 AM
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#6
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Mar 3 2021, 10:46 AM
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#7
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QUOTE(Gentleman_League @ Mar 3 2021, 10:42 AM) Tried everything, ask for refund ask for 1 to 1 exchange (no avail) its under warranty, they hv to fix it until everything is ok or replace a new 1 for uthey insist on my Laptop had issue this is what they replied me since the last time i had send in ![]() just go to their FB and comment until they fix it for u else like everyone else suggested, bring to tribunal court This post has been edited by chinti: Mar 3 2021, 10:47 AM |
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Mar 3 2021, 10:55 AM
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#8
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Mar 3 2021, 10:57 AM
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#9
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Mar 3 2021, 10:59 AM
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#10
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QUOTE(Gentleman_League @ Mar 3 2021, 10:57 AM) Hello Incubus, i did tried everything RMA one to one exchange or refund from the brunch manager itself. They insist, they said my laoptop is run perfectly, without a problem. I've had the conversation/ documents and everything, which lead me no choice since k/ asking me to go tribunal . how is tht fine when the problem still there?They had request Gdex to pick up from my house but after the last time i've sent it in they said they wont cover the courier for me cos my laptop is running fine =( they hire SPM grad as their IT technician ke? u need to stand ur ground man, dun get push around |
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Mar 3 2021, 11:03 AM
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#11
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Mar 3 2021, 11:06 AM
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#12
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Mar 3 2021, 11:12 AM
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#13
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Mar 3 2021, 11:30 AM
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#14
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QUOTE(Gentleman_League @ Mar 3 2021, 11:21 AM) lol need to use all CAPS to reply to a customer?such lousy customer support, not happy with the job then dun do la yummymommy liked this post
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Mar 3 2021, 11:47 AM
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#15
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Mar 3 2021, 11:52 AM
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#16
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QUOTE(Gentleman_League @ Mar 3 2021, 11:49 AM) to change a laptop gpu meaning need to change the entire mobo which is like the heart of ur laptopand as the heart of ur laptop, it of coz cost as much as a new laptop so i highly doubt they will change it for u which mean they did not change any gpu for u, just clean it for u thts all |
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Mar 3 2021, 12:04 PM
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#17
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Mar 3 2021, 12:24 PM
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#18
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Mar 3 2021, 12:35 PM
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#19
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QUOTE(Gentleman_League @ Mar 3 2021, 12:30 PM) When i was switching BIOS which is only running on GPU only, i did consult ILLEGEAR they said its not recommended it but they did not tell me why. I suppose because it will running in backscene that's why they don't recommended it? im not sure im not really a tech guy, i just follow what instruction they had gave me and google information i could gather, that's it. by the way if illegal still dun wan to honor their warranty and u really looking for shop to repair in penang, just pm me. i know a good shop with frenly boss n reasonable price, i sent my illegal there to fix also previouslyPower adapters are running fine, my monitor and laptop are newly bought just by the same time when my laptop arrived. i even changed my HDMI cable, change anything i could possibly do on my side. |
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Mar 3 2021, 01:04 PM
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#20
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QUOTE(Gentleman_League @ Mar 3 2021, 12:36 PM) QUOTE(kopitiamtard @ Mar 3 2021, 12:44 PM) PM me the address, im also using laptop, incase anything happens it is good to have a repair shop google search Gel Computer Centre, it is at the shoplot next to SJKC Min Sin, the shop run by the boss alone onlythanks |
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