i) Yes, Free Mesh M4 for 300mbps, M9 for 500 & 800Mbps
ii) 600minutes still included
iii) no unifitv & unifiplaytv

RM 159 - 300Mbps (FREE MESH, 600MINUTES
RM 169 - 300Mbps (FREE MESH, 600MINUTES, UNIFIPLAYTV [ANEKA/VARNAM/RUBY])

RM50 for the expert to come to your house. They think you dont know how to setup

hi, im turboed user 800mb since 2018...
no call / no email until now... but lately my connection so poor... i even cant played steam game as usual as it keep disconnected...
modem is from huawei and router is zte...

is it time to change the hardware?

ah the same year with me..

same ah, no email no etc.. i think its time to change bro..

ah ok... just dont know what to ask?

renew contract?

Mine confirmed don't have free 600min. That's why I'm not signing up. Probably I'll go to TMpoint and see what they said.

I asked the sales department for double confirmation, and yes, 600minutes call is still given in this promo

these are mine

Internet:

Residential Internet Security
Online Guard Plus
Promo Discount RM60
Promo Discount Perpetual

IPTV:

Ultimate Pack
HDMI Cable
IPTV Add-On Channel
Promo - 1 Month Free unifi TV Premium Channels
unifi TV Free
unifi playTV
unifi playTV Plan A (Promo)

Phone:

Residential Voice Basic - 1BB
Voice - Do Not Disturb
Voice STD20 (Free)
Voice - Call Line Identification Presentation (CLIP)
Voice Premium Calls (Barring IDD Call + 600)
InfoBlast

paying rm189.xx monthly.. i think they cannot promote us with reasonable price lor..

about "its time to change" is for your device..

Your current plan comes with free 600, right? Mine not. Probably that's why. I've asked if they can add for me FOC but sadly, she said NO.

just called tm and the cs told me the package is without any thing just upgrade my 100mbps to 800mbps.
no mesh, no free call plan, no tv package. oh ya, new router also dint got. looks like i need call again later to double confirm.

my plan is 100mbps (stb) best and with voice STD (free) also ruby plus pack (promo)

so this package still 800mb?

I recommend you make a voice call via100 and choose the fourth option (Products and promotions), from there it connects directly to the sales department, rather than to customer service. then, they will also ask for your unifi ID to confirm whether you are eligible or not for this exclusive promotion, they will also tell you in detail about this promotion including the terms and conditions

they will recommend you three exclusive packages

300mbps Loyalty Super Value - RM 159 (FREE MESH M4 + STD20)
500mbps Loyalty Super Value - RM 199 (FREE MESH M9 + STD20)
800mbps Loyalty Super Value - RM 239 (FREE MESH M9 + STD20)

yes i call direct to 100 and press 2 4 2. the cs requested my unifi id / ic. but maybe the cs not really know about this new promo, i ask 1-2question then hold my call. so gonna call again later.

for the customer service department, they dont know about this promotion. while for the sales department itself, they know this promotion, and I understand that this promotion is offered at random.

So, everyone is getting something differently.

Probably I should call again. LOL~

the 100 no.4 is marketing dept right? i though i get in the right place for ask? 2 english 4 marketing/promo 2 unifi.

yeah free turbo-ed 2018 from vip10, then 30mbps > 100mbps > 300mbps > 800mbps

ok thanks, i will call them later... just now pkp, sure they cant do anything to install new hardware

Some that request to terminate will get different offer also.

ya i hear this too. so gonna try this out. see tm will give me a call or not.