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 Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO

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sonicmaster
post Feb 24 2021, 07:23 AM

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QUOTE(John42 @ Feb 24 2021, 12:45 AM)
Call again 100. Some customer service agent does not know their job well. Keep calling again and they will ask their support team to upgrade it from their side 😊. Let me know once you are done with this
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Really bad service. Lol refused to upgrade
ideaplus
post Feb 24 2021, 08:28 AM

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QUOTE(haturaya @ Feb 23 2021, 04:28 PM)
100mbps, 300mbps all depends on your typical usage.

If 10 of you just watching 1080p youtube, then 100mbps is more than enough.

As for 4k Netflix, one stream can consume up to 25mbps...

so it depends.

Like mine, 100mbps is more than enough. I downgrade from 800mbps to 100mbps. Paying too much for nothing.

And I set in my Mikrotik router to make sure nobody can consume more than 2/3 of available bandwidth. No bandwidth hoggers  sweat.gif  whistling.gif
*
Thanks for the reply. Yes, I knew my house's usage is not that much which needed 300Mbps above. Just this promotion is quite attractive for upgrade. Don't know can downgrade to 100Mbps 1st then upgrade again? Look much worth if I sign up 300Mbps again since got free mesh device.
nikaizad
post Feb 24 2021, 08:46 AM

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soonwai can you teach me how to do trace routing for game server? If report to TM for bad routing to game server will they give a shit? I'm playing valorant and the routing to their SG Amazon Web service hosted server is dogshit... They also use anycast so I very confused
angelofro
post Feb 24 2021, 09:03 AM

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QUOTE(nikaizad @ Feb 24 2021, 08:46 AM)
soonwai can you teach me how to do trace routing for game server? If report to TM for bad routing to game server will they give a shit? I'm playing valorant and the routing to their SG Amazon Web service hosted server is dogshit... They also use anycast so I very confused
*
probably no use to report. better find a vpn, or buy a vps.
jabz
post Feb 24 2021, 09:27 AM

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QUOTE(aniq8676 @ Feb 23 2021, 01:48 PM)
I recommend you make a voice call via100 and choose the fourth option (Products and promotions), from there it connects directly to the sales department, rather than to customer service. then, they will also ask for your unifi ID to confirm whether you are eligible or not for this exclusive promotion, they will also tell you in detail about this promotion including the terms and conditions

they will recommend you three exclusive packages

300mbps Loyalty Super Value - RM 159 (FREE MESH M4 + STD20)
500mbps Loyalty Super Value - RM 199 (FREE MESH M9 + STD20)
800mbps Loyalty Super Value - RM 239 (FREE MESH M9 + STD20)
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why here stated 239, but when i call they said 349? confused.gif confused.gif
haturaya
post Feb 24 2021, 09:31 AM

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QUOTE(ideaplus @ Feb 24 2021, 08:28 AM)
Thanks for the reply. Yes, I knew my house's usage is not that much which needed 300Mbps above. Just this promotion is quite attractive for upgrade. Don't know can downgrade to 100Mbps 1st then upgrade again? Look much worth if I sign up 300Mbps again since got free mesh device.
*
Just do some network utilisation observation.. hourly, weekly, etc to get the usage trends.

Attached Image
Example - my daily utilisation. 100mbps is more than enough. sweat.gif

As for upgrading / downgrading, it's possible, but be prepare to be locked into 24 months contract for every plan changes. sweat.gif
brianklc
post Feb 24 2021, 09:32 AM

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QUOTE(jabz @ Feb 24 2021, 09:27 AM)
why here stated 239, but when i call they said 349?  :confused:  :confused:
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Just fill up the form based on this url, marketing staffs will contact u back

user posted image
jabz
post Feb 24 2021, 09:56 AM

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QUOTE(YoungMan @ Feb 23 2021, 04:48 PM)
Upgrade the ZTE router to something better. Go check out recommended router for 800mbps at Blacktubi website.
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yeah, been browsing blacktubi website... looks review for tp link A73 quite good...
jabz
post Feb 24 2021, 09:57 AM

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QUOTE(brianklc @ Feb 24 2021, 09:32 AM)
Just fill up the form based on this url, marketing staffs will contact u back

user posted image
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alright... thanks bro
philip42
post Feb 24 2021, 10:11 AM

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QUOTE(aniq8676 @ Feb 23 2021, 01:48 PM)
I recommend you make a voice call via100 and choose the fourth option (Products and promotions), from there it connects directly to the sales department, rather than to customer service. then, they will also ask for your unifi ID to confirm whether you are eligible or not for this exclusive promotion, they will also tell you in detail about this promotion including the terms and conditions

they will recommend you three exclusive packages

300mbps Loyalty Super Value - RM 159 (FREE MESH M4 + STD20)
500mbps Loyalty Super Value - RM 199 (FREE MESH M9 + STD20)
800mbps Loyalty Super Value - RM 239 (FREE MESH M9 + STD20)
*
Hi Aniq, will the price stay the same after 2 years?
angelofro
post Feb 24 2021, 10:34 AM

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QUOTE(brianklc @ Feb 24 2021, 09:32 AM)
Just fill up the form based on this url, marketing staffs will contact u back

user posted image
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thx for sharing.
aniq8676
post Feb 24 2021, 10:47 AM

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QUOTE(philip42 @ Feb 24 2021, 10:11 AM)
Hi Aniq, will the price stay the same after 2 years?
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I think the price is permanent after two years, because this promo does not have UnifiTV , just internet and voice call
philip42
post Feb 24 2021, 10:59 AM

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QUOTE(aniq8676 @ Feb 24 2021, 10:47 AM)
I think the price is permanent after two years, because this promo does not have UnifiTV , just internet and voice call
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So i won't be able to reuse my old hypptv box even for free channels? old silver colored one
TongCN
post Feb 24 2021, 11:07 AM

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QUOTE(brianklc @ Feb 24 2021, 09:32 AM)
Just fill up the form based on this url, marketing staffs will contact u back

user posted image
*
i received the SMS regarding this

But this fill up of order only to make them call us and offer?

aniq8676
post Feb 24 2021, 11:52 AM

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QUOTE(TongCN @ Feb 24 2021, 11:07 AM)
i received the SMS regarding this

But this fill up of order only to make them call us and offer?
*
they call for double confirmation to subscribe to this plan, through telephone conversation they will be informed of all terms and conditions.
TongCN
post Feb 24 2021, 11:53 AM

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QUOTE(aniq8676 @ Feb 24 2021, 11:52 AM)
they call for double confirmation to subscribe to this plan, through telephone conversation they will be informed of all terms and conditions.
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I still can reject upon they call right ?

If the pricing not ngam my preference.
Harapan
post Feb 24 2021, 12:55 PM

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QUOTE(TongCN @ Feb 24 2021, 11:53 AM)
I still can reject upon they call right ?

If the pricing not ngam my preference.
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That's right. I got a call and was offered RM169 for 300Mbps. I couldn't get it for RM159 which is without hypptv because I'm still on contract. I decided to reject the offer and wait for my contract to end next month.
taqu
post Feb 24 2021, 12:59 PM

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QUOTE(aniq8676 @ Feb 23 2021, 01:48 PM)
I recommend you make a voice call via100 and choose the fourth option (Products and promotions), from there it connects directly to the sales department, rather than to customer service. then, they will also ask for your unifi ID to confirm whether you are eligible or not for this exclusive promotion, they will also tell you in detail about this promotion including the terms and conditions

they will recommend you three exclusive packages

300mbps Loyalty Super Value - RM 159 (FREE MESH M4 + STD20)
500mbps Loyalty Super Value - RM 199 (FREE MESH M9 + STD20)
800mbps Loyalty Super Value - RM 239 (FREE MESH M9 + STD20)
*
Just took 2 M4 for RM 15 x 24 months. And the offered 500 mbps package is same as my existing one. How come no offer earlier 😭
ray8426
post Feb 24 2021, 01:04 PM

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Just to ask, currently unifi plan is include 600min free calls.....
Can we addon?
aniq8676
post Feb 24 2021, 01:11 PM

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QUOTE(Harapan @ Feb 24 2021, 12:55 PM)
That's right.  I got a call and was offered RM169 for 300Mbps.  I couldn't get it for RM159 which is without hypptv because I'm still on contract.  I decided to reject the offer and wait for my contract to end next month.
*
I am also still under contract. but I was given two options for a 300mbps plan

RM159 - 300Mbps without unifiplaytv
RM169 - 300Mbps with unifiplaytv (Aneka/Ruby/Varnam)

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