Official TM UniFi High Speed Broadband Thread V39, READ 1ST PAGE FOR RELEVANT WIFI INFO
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 Feb 23 2021, 01:19 PM
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#1
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Junior Member
385 posts Joined: Nov 2007  
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QUOTE(laihuhng @ Feb 23 2021, 12:34 PM) Your current plan comes with free 600, right? Mine not. Probably that's why. I've asked if they can add for me FOC but sadly, she said NO. just called tm and the cs told me the package is without any thing just upgrade my 100mbps to 800mbps. no mesh, no free call plan, no tv package. oh ya, new router also dint got. looks like i need call again later to double confirm. my plan is 100mbps (stb) best and with voice STD (free) also ruby plus pack (promo) |
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Feb 23 2021, 01:50 PM
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#2
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Junior Member
385 posts Joined: Nov 2007
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QUOTE(aniq8676 @ Feb 23 2021, 01:48 PM) I recommend you make a voice call via100 and choose the fourth option (Products and promotions), from there it connects directly to the sales department, rather than to customer service. then, they will also ask for your unifi ID to confirm whether you are eligible or not for this exclusive promotion, they will also tell you in detail about this promotion including the terms and conditions yes i call direct to 100 and press 2 4 2. the cs requested my unifi id / ic. but maybe the cs not really know about this new promo, i ask 1-2question then hold my call. so gonna call again later.they will recommend you three exclusive packages 300mbps Loyalty Super Value - RM 159 (FREE MESH M4 + STD20) 500mbps Loyalty Super Value - RM 199 (FREE MESH M9 + STD20) 800mbps Loyalty Super Value - RM 239 (FREE MESH M9 + STD20) |
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Feb 23 2021, 01:59 PM
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#3
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Junior Member
385 posts Joined: Nov 2007
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QUOTE(aniq8676 @ Feb 23 2021, 01:56 PM) for the customer service department, they dont know about this promotion. while for the sales department itself, they know this promotion, and I understand that this promotion is offered at random. the 100 no.4 is marketing dept right? i though i get in the right place for ask? 2 english 4 marketing/promo 2 unifi. |
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Feb 23 2021, 02:17 PM
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#4
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Junior Member
385 posts Joined: Nov 2007
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QUOTE(xCryptik @ Feb 23 2021, 02:05 PM) Some that request to terminate will get different offer also. ya i hear this too. so gonna try this out. see tm will give me a call or not. |
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Feb 23 2021, 05:38 PM
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#5
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Junior Member
385 posts Joined: Nov 2007
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QUOTE(ktfong @ Feb 23 2021, 04:46 PM) just called. From current 300mbps upgrade to 500mbps gives you M4 only. M9 only for those who upgrade from 100mbps to 500/800mbps or 300mbps to 800mbps. second call, this time include the mesh unit but still dint got 600min free call. Decided to proceed with the upgrade since the price is the same with my current 300mbps. 2 years contract, removed hyptv. router change or not said is depend on the technical dept. looks like 2moro need give a call again. |
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Feb 24 2021, 09:03 AM
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#6
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Junior Member
385 posts Joined: Nov 2007
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QUOTE(nikaizad @ Feb 24 2021, 08:46 AM) soonwai can you teach me how to do trace routing for game server? If report to TM for bad routing to game server will they give a shit? I'm playing valorant and the routing to their SG Amazon Web service hosted server is dogshit... They also use anycast so I very confused probably no use to report. better find a vpn, or buy a vps. |
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Feb 24 2021, 10:34 AM
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#7
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Junior Member
385 posts Joined: Nov 2007
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QUOTE(brianklc @ Feb 24 2021, 09:32 AM) Just fill up the form based on this url, marketing staffs will contact u back thx for sharing. |
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Feb 27 2021, 04:47 PM
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#8
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Junior Member
385 posts Joined: Nov 2007
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change to 500mbps with rm199 with mesh m9 and std20.
looks like tm not giving new router for renew contract like last time. |
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Jan 25 2022, 07:25 PM
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#9
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Junior Member
385 posts Joined: Nov 2007
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QUOTE(Hitman190 @ Jan 25 2022, 07:12 PM) Even stranger, Netflix through the mobile app via the home's WIFI, is still working. my tizen os netflix app is failed to connect too. tm not even can open the netflix website, but maxis is fine.But pretty much every other avenue to get Netflix is down for me. |
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