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 Wise (Transferwise) Malaysia Discussion, v1.0

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leo2010
post Jan 14 2022, 11:57 AM

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QUOTE(xander83 @ Jan 14 2022, 02:16 AM)
Is it grey color wired terminal?
If it is CIMB grey Color wired terminal which have a lot issues  doh.gif
Nothing to do with merchant but it is from the bank side which mostly are not configured are to access universal card issued by VIsa or MC  doh.gif

Even those mobile orange color can accept it with no issue so it is bank end  doh.gif
Ekyc is needed is because for the card to be issue under account holder name  doh.gif

Without physical card no need for ekyc

Btw anyone received the card with Visa Platinum on it?
*
Yes, "Visa Platinum".

Does it carry additional benefits ? I doubt it for prepaid/debit card ..
SUSxander83
post Jan 14 2022, 03:43 PM

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QUOTE(TOS @ Jan 14 2022, 08:56 AM)
Oh you have applied for the card too? The ekyc for your case is done during the application or after you have received the card?
*
Of coz ekyc done during card application doh.gif otherwise how on earth to print your name on the card doh.gif

QUOTE(leo2010 @ Jan 14 2022, 11:57 AM)
Yes, "Visa Platinum".

Does it carry additional benefits ? I doubt it for prepaid/debit card ..
*
Yes check the credit limit as it can store usd5000 on the card
The1stHumanBeing
post Jan 14 2022, 05:02 PM

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QUOTE(xander83 @ Jan 14 2022, 02:16 AM)
Is it grey color wired terminal?
If it is CIMB grey Color wired terminal which have a lot issues  doh.gif
Nothing to do with merchant but it is from the bank side which mostly are not configured are to access universal card issued by VIsa or MC  doh.gif

Even those mobile orange color can accept it with no issue so it is bank end  doh.gif
Ekyc is needed is because for the card to be issue under account holder name  doh.gif

Without physical card no need for ekyc

Btw anyone received the card with Visa Platinum on it?
*
OCBC:
No, it’s a white slim profile card terminal

CIMB:
Yes, it’s the grey bulky terminal; dinosaur looking terminal

SUSTOS
post Jan 14 2022, 06:18 PM

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QUOTE(xander83 @ Jan 14 2022, 03:43 PM)
Of coz ekyc done during card application  doh.gif otherwise how on earth to print your name on the card  doh.gif
Yes check the credit limit as it can store usd5000 on the card
*
Oh ok. Just choosing how your name appear on card is "KYC". Fine.

Anyway, thecurious I have not encountered any step which require me to top up during the whole application process. I am not sure if there is a need to top up during the activation process, however. Looking at previous post, it seems like I need to spend with the card at least once, in which case a prior deposit is needed.

My first step in ordering the card is exactly the same as shown in Ziet's video (time: 7:06) https://www.youtube.com/watch?v=8-2kIL1V5zs

The "verified your identity" part is done for my case (which I think is the "true KYC" part), the only thing left is address filling, choosing how name appears, courier method and potentially payment of 10 MYR in case the promotional period is gone.

Will update more here later when card arrives.

SUSTOS
post Jan 14 2022, 06:47 PM

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Oh my Wise card has arrived.

It's earlier than the predicted 22nd Jan by about one week, sender's address seems to be from Singapore.

https://wise.com/help/articles/2978024/how-...te-my-wise-card

According to the official FAQ, there is no need to "activate", just use it as you need (i.e. pay with PIN to enable contactless payment), check balance with ATM to enable ATM functions. No charges of 10 MYR whatsoever.

I will keep the card in the drawer for now laugh.gif

This post has been edited by TOS: Jan 14 2022, 07:00 PM
SUSxander83
post Jan 14 2022, 08:05 PM

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QUOTE(The1stHumanBeing @ Jan 14 2022, 05:02 PM)
OCBC:
No, it’s a white slim profile card terminal

CIMB:
Yes, it’s the grey bulky terminal; dinosaur looking terminal
*
OCBC probably software problem hence not supported while CIMB should be hardware and software combo problem

QUOTE(TOS @ Jan 14 2022, 06:18 PM)
Oh ok. Just choosing how your name appear on card is "KYC". Fine.

Anyway, thecurious I have not encountered any step which require me to top up during the whole application process. I am not sure if there is a need to top up during the activation process, however. Looking at previous post, it seems like I need to spend with the card at least once, in which case a prior deposit is needed.

My first step in ordering the card is exactly the same as shown in Ziet's video (time: 7:06) https://www.youtube.com/watch?v=8-2kIL1V5zs

The "verified your identity" part is done for my case (which I think is the "true KYC" part), the only thing left is address filling, choosing how name appears, courier method and potentially payment of 10 MYR in case the promotional period is gone.

Will update more here later when card arrives.
*
KYC when you applying for the card will ask for ID documentation for it hence that’s the KYC for you doh.gif

This will only appear for those who are new to Wise prior to dec 2021 while those existing accounts doesn’t need this step doh.gif
SUSTOS
post Jan 14 2022, 08:13 PM

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QUOTE(xander83 @ Jan 14 2022, 08:05 PM)
This will only appear for those who are new to Wise prior to dec 2021 while those existing accounts doesn’t need this step  doh.gif
*
Then you should have said earlier...

Facepalming doesn't resolve the misunderstanding.
SUSxander83
post Jan 14 2022, 08:22 PM

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QUOTE(TOS @ Jan 14 2022, 08:13 PM)
Then you should have said earlier...

Facepalming doesn't resolve the misunderstanding.
*
Common sense tells you that why have some KYC process to onboard because of the account opening period
thecurious
post Jan 14 2022, 09:09 PM

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QUOTE(TOS @ Jan 14 2022, 06:18 PM)
Oh ok. Just choosing how your name appear on card is "KYC". Fine.

Anyway, thecurious I have not encountered any step which require me to top up during the whole application process. I am not sure if there is a need to top up during the activation process, however. Looking at previous post, it seems like I need to spend with the card at least once, in which case a prior deposit is needed.

My first step in ordering the card is exactly the same as shown in Ziet's video (time: 7:06) https://www.youtube.com/watch?v=8-2kIL1V5zs

The "verified your identity" part is done for my case (which I think is the "true KYC" part), the only thing left is address filling, choosing how name appears, courier method and potentially payment of 10 MYR in case the promotional period is gone.

Will update more here later when card arrives.
*
Thanks for the update thumbsup.gif
SureshG
post Jan 15 2022, 08:10 AM

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Having the card alone isn't exciting. THere is so much fees for withdrawals. What the real draw?
SUSxander83
post Jan 15 2022, 08:14 AM

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QUOTE(Kadaj @ Jan 11 2022, 01:27 PM)
Thanks, updated.
Currently seems like only hong leong terminal working fine with paywave.

If anyone tried tesco, aeon and petrol stations pls let me know.
Quite curious which terminal they're using as well.
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Tested with Maybank terminals at McDonald’s so the issue seems with the banks side as it is the problem limited to CIMB and OCBC machines doh.gif

Did anyone try with PBB machine?
SUSxander83
post Jan 15 2022, 08:16 AM

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QUOTE(SureshG @ Jan 15 2022, 08:10 AM)
Having the card alone isn't exciting. THere is so much fees for withdrawals. What the real draw?
*
Cheaper exchange rate and faster transfer of FX doh.gif
The1stHumanBeing
post Jan 15 2022, 11:16 AM

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QUOTE(SureshG @ Jan 15 2022, 08:10 AM)
Having the card alone isn't exciting. THere is so much fees for withdrawals. What the real draw?
*
Bruh, the point of the card is not to withdraw your foreign currency abroad; but to use it to pay for stuff with merchants who support Visa. You only need to withdraw if the merchant really stubborn af and only accepts cash. Tell me which is more convenient, having to manually calculate each note of foreign currency or just wave/swipe/PIN each transaction.
Kadaj
post Jan 15 2022, 12:53 PM

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QUOTE(xander83 @ Jan 15 2022, 08:14 AM)
Tested with Maybank terminals at McDonald’s so the issue seems with the banks side as it is the problem limited to CIMB and OCBC machines doh.gif

Did anyone try with PBB machine?
*
Only HLB's terminal can process NFC and all others failed right?

Let me know what merchant use which terminal and I'll try to keep updating the list.
QUOTE(SureshG @ Jan 15 2022, 08:10 AM)
Having the card alone isn't exciting. THere is so much fees for withdrawals. What the real draw?
*
I'll be happy if you can share with us alternative solutions.
Justmua
post Jan 15 2022, 12:58 PM

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I tried to use at 99. Failed. Its using the orange colour terminal which accepts TnGo ewallet, etc..


QUOTE(xander83 @ Jan 11 2022, 04:19 AM)
711 and 99 speedmart working fine both using Hong Leong terminal with wave or pin
*
hedfi
post Jan 15 2022, 01:36 PM

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Both wave n pin didn't work at Donki
dwRK
post Jan 15 2022, 03:36 PM

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QUOTE(SureshG @ Jan 15 2022, 08:10 AM)
Having the card alone isn't exciting. THere is so much fees for withdrawals. What the real draw?
*
if you top up with ringgit... & spend/withdraw in ringgit... this is really facepalm ah...

one or the other must be in foreign currency otherwise no point

for now we folks here just testing pin & wave...
Kadaj
post Jan 15 2022, 05:02 PM

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QUOTE(hedfi @ Jan 15 2022, 01:36 PM)
Both wave n pin didn't work at Donki
*
Pin also declined? I'm first time knowing this.
I thought even paywave declined, Pin should be 100% accepted??
SUSxander83
post Jan 15 2022, 08:19 PM

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QUOTE(Kadaj @ Jan 15 2022, 12:53 PM)
Only HLB's terminal can process NFC and all others failed right?

Let me know what merchant use which terminal and I'll try to keep updating the list.

I'll be happy if you can share with us alternative solutions.
*
McDonald’s using Maybank no issue with wave or pin

QUOTE(Justmua @ Jan 15 2022, 12:58 PM)
I tried to use at 99. Failed. Its using the orange colour terminal which accepts TnGo ewallet, etc..
*
Ask the cashier to reset the terminal as it prone to hibernate and lose connection doh.gif

QUOTE(hedfi @ Jan 15 2022, 01:36 PM)
Both wave n pin didn't work at Donki
*
Is it using CIMB? If yes then it the bank side
SUSxander83
post Jan 15 2022, 08:20 PM

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QUOTE(Kadaj @ Jan 15 2022, 05:02 PM)
Pin also declined? I'm first time knowing this.
I thought even paywave declined, Pin should be 100% accepted??
*
Nothing to do with the machine it is bank side doh.gif

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