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Unifi Official TM UniFi High Speed Broadband Thread V38, READ 1ST PAGE FOR TURBO SPEED INFO!

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Fantasia
post Jun 5 2020, 12:24 PM

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QUOTE(Morning_Star @ Jun 5 2020, 12:50 AM)
What was the old model # ?
What is the new BTU model # ?
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My old BTU was Fibrehome AN5506 04B. Then they change to this yesterday. not sure what model.

QUOTE(soonwai @ Jun 5 2020, 01:15 AM)
Check the termination. How is your cable terminated? Keystones or plugs?

The easiest way to go from 1000 to 100 is to terminate improperly.
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QUOTE(Max @ Jun 5 2020, 07:56 AM)
5e should be no problem. check the termination.. most probably thats the culprit.. as suggested..
even cat 6 also will down to 100mbps if termination not good..
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Can check from these pictures? hmm.gif

soonwai
post Jun 5 2020, 12:58 PM


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QUOTE(Fantasia @ Jun 5 2020, 12:24 PM)
My old BTU was Fibrehome AN5506 04B. Then they change to this yesterday. not sure what model.
Can check from these pictures? hmm.gif
*
Colour pairs (T-568B) looks OK. Are the photos of both ends of the cable? If not, check the other end too, they should be the same. The plug is not clamped down on the cable sleeve so it's possible that some of the individual wires are loose and not contacting well or shorting its neighbour. I don't suppose you have a cable tester.

This post has been edited by soonwai: Jun 5 2020, 01:01 PM
Ares187
post Jun 5 2020, 01:13 PM

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QUOTE(JuneResources @ Jun 5 2020, 12:14 PM)
I never heard/see before Unifi CEO will comes out and say "Sorry about pricing unfair practice".
But it's good to raise and report to mcmc..

Seriously not fair at all.. Main busuk...

But the most worst case, that's the only Unifi will taken down the offer for that.. That's the end..
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Basically they dont care about their customers , they only care about profit . If not for YB Gobind , the prices wont go down .
Fantasia
post Jun 5 2020, 01:27 PM

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QUOTE(soonwai @ Jun 5 2020, 12:58 PM)
Colour pairs (T-568B) looks OK. Are the photos of both ends of the cable? If not, check the other end too, they should be the same. The plug is not clamped down on the cable sleeve so it's possible that some of the individual wires are loose and not contacting well or shorting its neighbour. I don't suppose you have a cable tester.
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Yup, they are both ends of the cable. the first 2 pictures are the end in my room while the last 2 are the end in my living room. Yesterday the technicians came to check and he suggested me to change the cable altogether. I unfortunately have no contact for any contractor that can help me on this matter
QuantumEdge
post Jun 5 2020, 02:13 PM

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QUOTE(Ares187 @ Jun 5 2020, 01:13 PM)
Basically they dont care about their customers , they only care about profit . If not for YB Gobind , the prices wont go down .
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user posted image
https://pokde.net/system/service/telco-isp/...fi-30mbps-rm39/
Max
post Jun 5 2020, 02:24 PM

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QUOTE(Fantasia @ Jun 5 2020, 12:24 PM)
My old BTU was Fibrehome AN5506 04B. Then they change to this yesterday. not sure what model.
Can check from these pictures? hmm.gif
*
whoever done the crimping not pro ler.. crimp also not properly done.. shakehead.gif
Fantasia
post Jun 5 2020, 02:34 PM

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QUOTE(Max @ Jun 5 2020, 02:24 PM)
whoever done the crimping not pro ler.. crimp also not properly done..  shakehead.gif
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Really?! It was done a few years ago by a TM technician. Can we fix this ourselves or have to call someone to do it for us?
Morning_Star
post Jun 5 2020, 02:55 PM

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any ideas where to buy the Ethernet head crimping tool ?
JuneResources
post Jun 5 2020, 03:06 PM

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QUOTE(QuantumEdge @ Jun 5 2020, 12:22 PM)
Heh, they would probably go for the worst...
Claims that was some old brochure, no more offering as such, case close cool2.gif
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Typically this is another way "tikus jalan"..

QUOTE(Ares187 @ Jun 5 2020, 01:13 PM)
Basically they dont care about their customers , they only care about profit . If not for YB Gobind , the prices wont go down .
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It's over. His history will make everybody remember him.
And after the new gomen up, straight prices up like jewellery price.


QUOTE(QuantumEdge @ Jun 5 2020, 02:13 PM)
If the users has been bounded with another contract at other ISP, there is no way to ask cust to pay the penalty charges and jump ship to new ISP.
Unless the new ISP are willing to help users (at current ISP) pay off the penalty cost, then that is another story. (I'm not talking about the new ISP mthly rebate)

Plus I see from from one of the articles, the price is offer limited for 10 months rebate max only.. After that, the prices go up to GOLD price.
So nothing different for it.. UNLESS this ISP is offered for lifetime rebate...
fruitie
post Jun 5 2020, 08:41 PM

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Need your advice, my friend wants to install UniFi in her rented condo. So after checking, her unit is already registered with UniFi account which her housemates are using. I helped her to get an agent's help to check on the coverage and etc., agent said can submit for registration but will subject to TM's approval. Is that in such situation, one unit can only register one UniFi account? I know landed is fine because I tried before.

So in such situation, what are the chances to get TM's approval? Or can I advise her to go straight to Maxis? I supposed Maxis should exist since UniFi is there? I checked already no TIME coverage at her place.
Kelvynlim
post Jun 5 2020, 09:57 PM

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QUOTE(Rainings @ Jun 4 2020, 10:57 PM)
Yes. Correct
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I logged my complaint too and now waiting for their reply.
xCryptik
post Jun 5 2020, 10:55 PM

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QUOTE(fruitie @ Jun 5 2020, 09:41 PM)
Need your advice, my friend wants to install UniFi in her rented condo. So after checking, her unit is already registered with UniFi account which her housemates are using. I helped her to get an agent's help to check on the coverage and etc., agent said can submit for registration but will subject to TM's approval. Is that in such situation, one unit can only register one UniFi account? I know landed is fine because I tried before.

So in such situation, what are the chances to get TM's approval? Or can I advise her to go straight to Maxis? I supposed Maxis should exist since UniFi is there? I checked already no TIME coverage at her place.
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I registered landed is fine with a blacklisted address since they told me apply at TMPoints to avoid fraud. I guess condo also same.

This post has been edited by xCryptik: Jun 5 2020, 11:25 PM
fruitie
post Jun 6 2020, 03:15 AM

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QUOTE(xCryptik @ Jun 5 2020, 10:55 PM)
I registered landed is fine with a blacklisted address since they told me apply at TMPoints to avoid fraud. I guess condo also same.
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I don't understand your post. Care to explain further?
xCryptik
post Jun 6 2020, 03:26 AM

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QUOTE(fruitie @ Jun 6 2020, 04:15 AM)
I don't understand your post. Care to explain further?
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Ask your friend/you directly apply at TMPoints in that area.
Condo one got limited port based on first installation unless they reserved some for other ISP.


This post has been edited by xCryptik: Jun 6 2020, 03:29 AM
fruitie
post Jun 6 2020, 03:44 AM

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QUOTE(xCryptik @ Jun 6 2020, 03:26 AM)
Ask your friend/you directly apply at TMPoints in that area.
Condo one got limited port based on first installation unless they reserved some for other ISP.
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I see, I will suggest her to walk.in to Menara TM then.
leroy627
post Jun 6 2020, 10:31 AM

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QUOTE(Fantasia @ Jun 5 2020, 12:24 PM)
My old BTU was Fibrehome AN5506 04B. Then they change to this yesterday. not sure what model.
Can check from these pictures? hmm.gif
*
That BTU looks like a different model than the HG8240H, could you take a picture of the underside? Should have sticker with model # there. EG8240H5 maybe?
Ares187
post Jun 6 2020, 11:13 AM

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QUOTE(QuantumEdge @ Jun 5 2020, 02:13 PM)
Finally a clarification from them .
benison
post Jun 6 2020, 01:01 PM

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Hi guys, hope someone here have an answer.. Would like to know if TM router can be use for TIME.NET. Which means i can input the username and login of TIME.NET service in a TM router to use for a TIME.NET cable service.
soonwai
post Jun 6 2020, 03:27 PM


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QUOTE(benison @ Jun 6 2020, 01:01 PM)
Hi guys, hope someone here have an answer.. Would like to know if TM router can be use for TIME.NET. Which means i can input the username and login of TIME.NET service in a TM router to use for a TIME.NET cable service.
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Can, no problem.
Ares187
post Jun 6 2020, 05:13 PM

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QUOTE(benison @ Jun 6 2020, 01:01 PM)
Hi guys, hope someone here have an answer.. Would like to know if TM router can be use for TIME.NET. Which means i can input the username and login of TIME.NET service in a TM router to use for a TIME.NET cable service.
*
Should work fine .

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