What file you are downloading and from where?
Might be the file server overload.
If torrent,then may router overload.

And also mbps not equal to MB/s. 100mbps= 12.5MB/s so about 35 MB/s is normal.

Get a new router. It is very easy to setup and if there are any issues, you can claim warranty directly yourself. Trust in your own skills and there are tutorials to set up your own router.

What's wrong with unifi????


Twitter image & videos soo slow to load or can't even load.

Zalora also same.

Tunetalk also same
Whyy?????

But when using vpn, ok pula. Aishhhhhh.

I did change my unifi router dns, but mcm tkde kesan jak. 🤣🤣🤣🤣.

Help?

Ke tm ade masalah skrg ni, anyone facing thissss???

Easy My here!

Yup , will try . I currently waiting for the technician man form tm to check what is the issue , then if is the router then I see buy router from tm point or computer shop , will try to keep you guys updated.

seen you are noob
don't buy tm point router its poor
i using unifi btu cannot change because btu is good don't care change btu
i got unifi btu and tm give free router tp link i don't like and seen problem and unstable
so i changed my own ASUS RT-AC68U almost prefect going strong

i was using streamyx that i bought ASUS RT-AC68U with 4mbps streamyx so already upgrade unifi 100mbps rm129
my house tm installer unifi so i already ask PPPOE unifi password i already take photo tm technician his tablet so i already saved my phone then i unplug free tm router and plug my own ASUS RT-AC68U i type unifi password almost connected prefect

seen you are susah buy router from tm point its very bad i see you are noob

i said not recommend buy router from tm point

computer shop they sell ASUS Router don't mistake wrong model because wont support

I will check with the computer shop.

once you bought router
you need unifi password

do you know how to setup router if you still noob then lagi lagi susah

I will follow manual guide

ok good luck

Hi there my friend, I seen you have trouble picking up a right router for you to replace your current ageing router. You can buy your own third-party router at any IT shops, I prefer you to buy through shopee. If you're planning to take a cheaper wireless router model, I can suggest two major budget brands over here, D-Link and TP-Link. Their entry-level Wi-Fi 5 or 802.11ac (in general term we call it as Dual-Band Wireless Router) is quite cheap. You can head to a few reputable online reseller such as OOKAS to buy a unit. Recently, there is a Trial-Program offered by the seller with minimum fees. Just stay away from ISP routers due to poorly configured code and poor security issued updates. As for your problem, you can refer to a few setup guides on how to setup the router for first use by yourself. So you can save RM53 in the future if your home network goes wrong.



P/S: Well, just think this forum as a learning platform for you to expand your knowledge in networking field for your own future reference and no one is noob over here.

You can check out this website for guide on how to setup your own router

What you need is the pppoe password

https://www.blacktubi.com/unifi-router/

This post has been edited by cfa28: Feb 4 2020, 08:27 AM

Where is the website?

Apologies realise that I forgot to paste the link

https://www.blacktubi.com/unifi-router/

Thanks for your advice and explanation , before this I am level 1 computer hardware but , not including networking . I will show my modem and router just for the evidence worry people say I trolling

It seems you're using an old alcatel-lucent ONU (modem) and the ancient dir615. My advice, you can cancel your current package and subscribe again to get a newer equipment with 24months contract or you can request to TM to change the BTU (Modem) to a newer one and router (if you decided to use the stock router again). Try to see your luck.

Do you have new equipment picture for the home unifi ? I call tm once last year about change the equipment they say if your BTU still work will not change but the route can but 24 month contract.

I am using my own third-party router. The newer modem comes with a black elegant case. For standard home users, you will get a modem (model varies for the place, certain place will get nokia like mine, certain will get huawei) and a really basic AC1200 router, the supplied router model is D-Link DIR-842, TP-LINK C1200 and some may get the Netis router.

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This post has been edited by Jjuggler: Feb 4 2020, 01:08 PM

So many different modem TM have but most importantly connection must smooth

TM is improving these days. So they're one of the best fibre provider for landed currently although they're the dominant fibre company.