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 D-Link Malaysia Official Thread

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TSD-Link
post Oct 16 2017, 06:16 AM, updated 7y ago

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D-Link Malaysia
Founded in 1986, D-Link is a global leader in the design, manufacture and marketing of advanced networking, broadband, digital, voice and data communications solutions. Following our company motto, “Building Networks for People”, D-Link continually meets the global networking and connectivity needs of digital home consumers, small office professionals, small to medium-sized businesses, and enterprise environments.

D-Link’s international headquarters are located in Taipei, Taiwan, Republic of China. More than 90 global offices serve North America, Asia and Europe, including the North American headquarters in Fountain Valley, California. D-Link maintains strategic operations in Canada, the United Kingdom, Germany, France, Spain, Italy, Greece, Turkey, Sweden, Norway, the Netherlands, Denmark, Finland, Russia, Israel, the Middle East, South Africa, Chile, Australia, Japan, Vietnam, Singapore, China, India and other countries on five continents.

http://www.dlink.com.my

Contact Details
Strata Office SO-20-08, Menara 1,
KL Eco City,
Jalan Bangsar, Kg. Hj. Abdullah Hukum,
59200 Kuala Lumpur

Tel (603) 2202 0032

24/7 Technical Hotline :
1800-88-2880
Mandarin, Bahasa Malaysia - 9am-6pm (Monday to Friday)

D-Link Service Center
Advancenet Technology Sdn. Bhd
147, Jalan Kenari 23A, Bandar Puchong Jaya, 47100 Puchong, Selangor
Operating Hours : 9:00am-6:30pm (Monday – Friday)

D-Link RMA Support
Tel : (603) 8070 5953
Email rma@advancenet.com.my

This post has been edited by D-Link: Nov 5 2019, 10:37 AM
TSD-Link
post Oct 16 2017, 06:30 AM

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This post has been edited by D-Link: Oct 18 2018, 05:34 PM
TSD-Link
post Oct 16 2017, 06:31 AM

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TSD-Link
post Oct 16 2017, 06:31 AM

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cucubud
post Oct 16 2017, 07:46 AM

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Thank you for creating a dedicated D-Link thread.
Hope to see more product information here.
sgpdsmss
post Oct 16 2017, 08:07 AM

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hi dlink...

does this thread included product support?

if yes ...May i ask ...
i have Wireless AC1750 Dual-Band Gigabit Cloud Router
DIR-868L ....the WIFI signal drop to half bar instead of full bar for mobile phones ,laptops that place close to the router ..tried 2.4g and 5g both same only half bar received..

change other router ..no such issue ..

so any solution software improve ?
or hardware issue ?

thanks ...
powerwoot
post Oct 16 2017, 10:01 AM

讨厌的 ubuntu
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I am looking for AP that has wireless client feature, DAP 1360 is an example, do you have any model that having more than 1 LAN port. Currently I have 2 devices that don't have wireless port except LAN port and these 2 to be intended to connect to my DSL 2730E wirelessly.
TSD-Link
post Oct 17 2017, 10:16 AM

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QUOTE(cucubud @ Oct 16 2017, 07:46 AM)
Thank you for creating a dedicated D-Link thread.
Hope to see more product information here.
*
Yes, more to come!
TSD-Link
post Oct 17 2017, 10:17 AM

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QUOTE(sgpdsmss @ Oct 16 2017, 08:07 AM)
hi dlink...

does this thread included product support?

if yes ...May i ask ...
i have Wireless AC1750 Dual-Band Gigabit Cloud Router
DIR-868L ....the WIFI signal drop to half bar instead of full bar for mobile phones ,laptops that place close to the router ..tried 2.4g and 5g both same only half bar received..

change other router ..no such issue ..

so any solution software improve ?
or hardware issue ?

thanks ...
*
Hrmmm doesn't sound good.

How old is the unit?

Perhaps you should bring to shop to check, or send for warranty because it doesn't sound like normal behavior.
TSD-Link
post Oct 17 2017, 10:17 AM

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QUOTE(powerwoot @ Oct 16 2017, 10:01 AM)
I am looking for AP that has wireless client feature, DAP 1360 is an example, do you have any model that having more than 1 LAN port. Currently I have 2 devices that don't have wireless port except LAN port and these 2 to be intended to connect to my DSL 2730E wirelessly.
*
You have 2 ways to go about

DAP-1360 (and the likes) and add a switch to it (makes your 1 port into X)

Or just get a router. biggrin.gif
sgpdsmss
post Oct 17 2017, 10:32 AM

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[quote=D-Link,Oct 17 2017, 10:17 AM]
Hrmmm doesn't sound good.

How old is the unit?

Perhaps you should bring to shop to check, or send for warranty because it doesn't sound like normal behavior.
*

[/q

the warranty already over....
May i know the repair cost if send to dlink service center?

any service centre can send to in penang ?

thanks ...
sonypshomer
post Oct 17 2017, 10:41 AM

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D-Link


I disconnect the network cable from

user posted image and connect to user posted image

The cable attached to unifi modem.

Call TM to provide the unifi id & password to set up PPOE to set up the latter. Problem is no internet, call Unifi, reset port, reboot modem, reboot router, change lan port, call unifi, repeat 10 X yet still no internet.

Connect the old router, got internet.

HELP!
SilentVampire
post Oct 17 2017, 11:55 AM

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QUOTE(sonypshomer @ Oct 17 2017, 10:41 AM)
D-Link
I disconnect the network cable from

user posted image and connect to user posted image

The cable attached to unifi modem.

Call TM to provide the unifi id & password to set up PPOE to set up the latter. Problem is no internet, call Unifi, reset port, reboot modem, reboot router, change lan port, call unifi, repeat 10 X yet still no internet.

Connect the old router, got internet.

HELP!
*
Did you checked the VLAN tag to see if you have it tagged correctly? In other words, did you set it up with TM specific settings in mind?
sgpdsmss
post Oct 17 2017, 01:21 PM

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QUOTE(sonypshomer @ Oct 17 2017, 10:41 AM)
D-Link
I disconnect the network cable from

user posted image and connect to user posted image

The cable attached to unifi modem.

Call TM to provide the unifi id & password to set up PPOE to set up the latter. Problem is no internet, call Unifi, reset port, reboot modem, reboot router, change lan port, call unifi, repeat 10 X yet still no internet.

Connect the old router, got internet.

HELP!
*
try using different browser to set the ppoe settings and save...
some browser after set will not save the settings even saved

hope it help ...

thanks ...

wwc88
post Oct 20 2017, 04:00 AM

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https://forum.lowyat.net/topic/4434855/all

Hi, could you please advise on this?
My router is the one provided by TM, DIR-850L.
Thanks.
pokchik
post Oct 21 2017, 01:10 AM

I'm getting too old for this sh*t
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D-Link,

user posted image

I bought this on the fly, since my old DSL-2877AL router screwed-up.

Been searching the web, but I can't find a decent hint on the LED status lights.

What does it mean when the 2.4G & 5G status LEDs blink?
I noticed that they're always turn ON (no blinking) but once in a while, it'll blink by itself.


TSD-Link
post Oct 25 2017, 11:58 PM

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QUOTE(wwc88 @ Oct 20 2017, 04:00 AM)
https://forum.lowyat.net/topic/4434855/all

Hi, could you please advise on this?
My router is the one provided by TM, DIR-850L.
Thanks.
*
Hello, don't understand - are you still using our products? biggrin.gif I see latest posts like different product now.
TSD-Link
post Oct 26 2017, 12:01 AM

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QUOTE(pokchik @ Oct 21 2017, 01:10 AM)
D-Link,

user posted image

I bought this on the fly, since my old DSL-2877AL router screwed-up.

Been searching the web, but I can't find a decent hint on the LED status lights.

What does it mean when the 2.4G & 5G status LEDs blink?
I noticed that they're always turn ON (no blinking) but once in a while, it'll blink by itself.
*
Hello,

Just to confirm with you - this is the model?

http://www.dlink.com.sg/product/ac1200-wir...bit-4-port-iad/
TSD-Link
post Oct 26 2017, 12:02 AM

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QUOTE(sonypshomer @ Oct 17 2017, 10:41 AM)
The cable attached to unifi modem.

Call TM to provide the unifi id & password to set up PPOE to set up the latter. Problem is no internet, call Unifi, reset port, reboot modem, reboot router, change lan port, call unifi, repeat 10 X yet still no internet.

Connect the old router, got internet.
Connected to correct LAN Port I hope. biggrin.gif
VeeJay
post Oct 26 2017, 12:09 AM

Look at all my stars!!
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wow! finally we have a DLINK thread!

Thanks D-LINK

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