I've not seen this advert, but have had freezing Internet sporadically since last week

Weird. I don't have this freezing problem. Everything is normal. No disconnections. No ads.

site allowance

Popping in to add to the chorus of voices. I have had the ads occasionally, even with Cloudflare/Google DNS set on the router level and my own router, but the regular disconnects every 3 hours is what's getting me. Internet should not be disconnecting regularly every 3 hours on the dot, really. I can't say for certain but this DC issue, and a number of other online gaming-related issues (rampant connection errors in Destiny 2, for instance) did start to become a real problem after a power loss last week... anecdotal, but might lend more credence to the theory of a router power cycle causing it. Thing is, I changed routers in the meantime and it's solved some issues but these ones remain frustratingly present.

Anybody had any success talking to TM about this?

This post has been edited by Schadenfreude: Oct 28 2019, 11:21 AM

Yeah, damn TM support is always like that. They always blame the customer first. Real stupid. I guess it works with laypeople.

But back to the 3hr DC issue, this is definitely a TM problem. It sounds like someone at TM accidentally configured 3hours for the pppoe session time. If you were connected before they configured it and you don't disconnect then you'll be fine but as soon as you disconnect and reconnect, the new session time comes into effect.

I haven't seen it myself yet and neither has my neighbours so it's limited to affected pppoe concentrators. Maybe post your location or, if possible, pppoe server id if it's happening to you.

For example, mine is ibse01.bgi which is Bangi. You may see this in your router logs. On Mikrotik routers, it's in PPPoE status.

This post has been edited by soonwai: Oct 28 2019, 04:29 PM

I'm in Kelana Jaya, for the record. Can't seem to find the pppoe server id in my ASUS router logs though, although maybe I'm not looking in the right spots...

This post has been edited by Schadenfreude: Oct 28 2019, 01:14 PM

https://www.linuxbabe.com/ubuntu/ubuntu-stubby-dns-over-tls

I have not been affected yet... But I have been using DOT since I visited this thread as extra safety/privacy precaution. So far seems OK.

If for Ubuntu got, for sure other OS mesti ada.

Yeah, my friends in the area have not disconnected and I have warned them not to disconnect until the problem is solved.

I can't find the pppoe ID entry in my logs either. But like Schadenfreude, I'm in Kelana Jaya.

Thanks. I did try to use Cloudflare DNS which has DNS over https and DNS over TLS to no avail.

I don't think you need to worry as long as your pppoe stays connected. If you've restarted your network equipment in the past few days and are unaffected, then you're safe.

Haha whereabouts in Kelana Jaya? Most of my friends have moved out of KJ or are still in KJ but completely technically unaware, so I haven't been able to check if it's location-specific.

Driving over and asking to check their router logs might be a bit much, really... haha.

PC Kena virus la ni

They did not get back, I've contacted them since yesterday.
I've filed a complain here anyway https://aduan.skmm.gov.my/
What they did is just too moronic.

Today they inject an Ad into our face, what are they going to do tomorrow?
Take over our PC to mine bitcoin?? Scan our HD and sell the findings for targeted Ad??
This is too moronic.

I have my Skype call & even Offline game disrupted just because they want to show that bloody Ad.
This feels like 1992 when I'm watching TV2.

Just pray your area doesn't get hit by the power outage. Or else goodbye to your unlimited Internet time.

Also possible to cause the same symptoms. But not the same cause.

I set my router to auto restart everyday at 5am.

To those affected... what's the common factor? Geographical location? Package? Modem/router brand?

This post has been edited by Buffalo Soldier: Oct 28 2019, 04:40 PM

I think, suspect, its Firefox.
It get so annoying, I switch over to Yes 4G Wifi.
And my Firefox got triggered, does a TLS hanshake with Unifi / TM,
and behold the damn Unifi Ad appeared again.

I'm not even on Unifi network anymore, what have Unifi done to my PC?

This post has been edited by neogeocdz: Oct 28 2019, 04:55 PM

This router seems to be having recurring PPPoE disconnects for 2 days. But not 3 hr intervals. Shah Alam Sek 7. Concentrator: ibse02.klg
It has stopped for now.



This post has been edited by soonwai: Oct 28 2019, 04:58 PM

I'm wary of mentioning specific area but I'm quite near to paradigm mall.

Just got an update from a friend nearby that his house also lost PPPoE connection. This person was one of the people I warned not to turn off or reset their network.

We can't dismiss the possibility that TM got hacked somehow. They seem completely clueless about all this, and it's within service provider SOP in Malaysia to keep the truth hidden.

As am I. Hmmm. I'll ask if any of my (few) friends closer to the Kampung Tunku area etc have been having issues, or if it's this particular area around Paradigm...

I didn't mean to snoop, was just trying to see how localised the issue is.

This post has been edited by Schadenfreude: Oct 28 2019, 06:04 PM

I already ask them to reset my port ( reset port actually does nothing by just restart the ip connection) which will do nothing and lodge a report for me . They never ask me anything.

The problem now, every 2 to 3 hours, Internet freeze 10 seconds with PC and phone or Ip change only or Ip change and unifi paynothing ad pops up. Confirm not BTU and router problem

Do you part by post in their unifi fb, i kena block by them already.



I already ask them to reset my port ( reset port actually does nothing by just restart the ip connection) which will do nothing and lodge a report for me . They never ask me anything.

The problem now, every 2 to 3 hours, Internet freeze 10 seconds with PC and phone or Ip change only or Ip change and unifi paynothing ad pops up. Confirm not BTU and router problem

Do you part by post in their unifi fb, i kena block by them already.


Random user kena

I already ask them to reset my port ( reset port actually does nothing by just restart the ip connection) which will do nothing and lodge a report for me . They never ask me anything.

The problem now, every 2 to 3 hours, Internet freeze 10 seconds with PC and phone or Ip change only or Ip change and unifi paynothing ad pops up. Confirm not BTU and router problem

Do you part by post in their unifi fb, i kena block by them already.



My asus router can up to 60 days in asus log but doesnt means Ip and ppoe never reconnect and change.



How to use? teach and guide la.

They route u to DNS page and make u dc so u can watch the paynothing ad

I already ask them to reset my port ( reset port actually does nothing by just restart the ip connection) which will do nothing and lodge a report for me . They never ask me anything.

The problem now, every 2 to 3 hours, Internet freeze 10 seconds with PC and phone or Ip change only or Ip change and unifi paynothing ad pops up. Confirm not BTU and router problem

Do you part by post in their unifi fb, i kena block by them already.

How come my Unifi connection does not have this 3 hourly disconnection like yours?

My WAN IP address has not changed for 45 days.