dam. My Sept and Oct bill still RM88+6%

NightFelix, what are you going to do re: the bill? mine still says rm88+gst too. talked to TM through both livechat and 100, they said cannot remove the UnifiTV. went to TMPoint twice and they asked me to wait for the SMS on package migration, only then the bill will be reduced. i'm tired already and thinking of going to MCMC straight..

Wait what? your package name is UniFi Lite 4Mbps? why can't 8Mbps? our area max should be 8Mbps. cannot be what. you and me was just like less than 500m away

Tmpoint said , to enjoy RM69 you must pay RM99 first month to change to package then the next month Dec bill only reduce to Rm69.
Got such thing as need to upgrade and pay more then only can get cheaper price for next month ? what if they say upgrade cannot change ?

So in other words ,
Sept and Oct bill should be RM69

RM88-RM69 = 19x2 months = RM38
Then next month need to pay RM99 for upgrade = RM99-RM69 = RM30

Dec bill only RM69

So they cheat every user RM38+RM30 = RM68.

What if those who are still paying RM160 ? it'd be a total of RM212.

the heck?? i requested through live chat and they said cannot update WTF. you update on september?

Yeah, they like to sucks up your money like a boss. No complain = no bother. Still busy this few days, gonna head to TM Point get a report number, then MCMC it.
eh wait. what September?
I already from 4Mbps free upgrade to 8Mbps since 2 years ago. free upgrade mean same price at 4Mbps but with 8Mbps speed back in 2017 (around December/January) iinm

Now I having the same scenario like most of us here. Still paying the same price of RM88 (some are RM89) at Sept and Oct 2019 instead of their promised lower price flat rate RM69 for everyone.

TM is really mess up with so many kinds of price for many packages, Unifi TV and promotions.  Why not properly set up a single price for each speed package and revise the package every two years if necessary for all new and existing users? People will select speed package according to their affordability or service availability at certain locations. Then it is fair if you want higher speed, please pay more. For promotion, TM always can offer free gift or cash voucher etc. instead mess up with macam macam offer price for macam macam packages.

Anyway, RM69 for Unifi Lite is good move by TM. Thanks for that.

I haven't got any upgrade yet and still staying at the same package, and should I call them or just wait?

Yeah, they like to sucks up your money like a boss. No complain = no bother. Still busy this few days, gonna head to TM Point get a report number, then MCMC it.
eh wait. what September?
I already from 4Mbps free upgrade to 8Mbps since 2 years ago. free upgrade mean same price at 4Mbps but with 8Mbps speed back in 2017 (around December/January) iinm

Now I having the same scenario like most of us here. Still paying the same price of RM88 (some are RM89) at Sept and Oct 2019 instead of their promised lower price flat rate RM69 for everyone.

This is how my Unifi dashboard looks like:

That is the problem, they previously had so many promotion upgrade packages flying around...double up speed bla bla...at the end they could mot cope up and do it for everyone, pity TM customer service has to deal with all the shit complaints. If they market with single standard price for each speed properly, this kind upgrade or not issue not exist. If people want higher speed, they just change plan to pay more for higher speed, that is all, why TM create so much headache? 

Yeah, they like to sucks up your money like a boss. No complain = no bother. Still busy this few days, gonna head to TM Point get a report number, then MCMC it.
eh wait. what September?
I already from 4Mbps free upgrade to 8Mbps since 2 years ago. free upgrade mean same price at 4Mbps but with 8Mbps speed back in 2017 (around December/January) iinm

Now I having the same scenario like most of us here. Still paying the same price of RM88 (some are RM89) at Sept and Oct 2019 instead of their promised lower price flat rate RM69 for everyone.

This is how my Unifi dashboard looks like:
I see, didn't read the thread completely haha. since last month, I have been paying rm69+6% with unifi lite 4mbps.

There was a free upgrade to 8mbps until last month - where i asked for the upgrade from 4mbps to 8mbps, what was weird is that you get 8mbps for years while I cannot. I asked unifi through live chat to ask regarding 8mbps coverage yesterday. Was told that I have to ask tmpoint to confirm and if I were to have the coverage, I can upgrade together with current price.

Definitely ridiculous tho, if there is no coverage haha

My package is same as you Blockbuster Combo how do you get the dashboard list ?
So now you going to pay for your Sept bill or just leave it until solve or just pay RM69 for sept bill ?

I see, didn't read the thread completely haha. since last month, I have been paying rm69+6% with unifi lite 4mbps.

There was a free upgrade to 8mbps until last month - where i asked for the upgrade from 4mbps to 8mbps, what was weird is that you get 8mbps for years while I cannot. I asked unifi through live chat to ask regarding 8mbps coverage yesterday. Was told that I have to ask tmpoint to confirm and if I were to have the coverage, I can upgrade together with current price.

Definitely ridiculous tho, if there is no coverage haha

After reading all I am sorry I still got confuse about the option we have.

Now my bill is rm69+30unifi TV + St..

Tmlive fucker say unifi TV can't terminate else my plan all gone with my phone number.

Doesn't this mean it a cheat from rm69.
Mine is 4mbps rm13x previously and due to they can't provide me unifi lite 10mbps they upgrade my plan to 8mbps +unifi TV without my knowledge after several complaint.

Then when I found out and call to remove unifi TV they say I can't and must terminate my old plan n reapply...wtf..

Then say after sep will chg to only rm69.. I still need pay 13x in Oct and now latest bill show rm69+30+st.wtf...
What is our real option regarding this?? Unifi TV is juz like paying for something I can get free

As I know for UNIFI LITE ( previously called Streamyx / Speeds from 1 Mbps to 10 Mbps ) and NOT under fully fibre area, UNIFI TV RM 30 /month CAN be removed from Sept 2019.

RM 69 / month is for Internet
RM 30 / month for UNIFI TV ( optional from Sept 2019 )
RM 20 / month for Voice ( optional )

My relative have removed the UNIFI TV in KEDAI last month and saving RM 30 / month.

Yeah, they like to sucks up your money like a boss. No complain = no bother. Still busy this few days, gonna head to TM Point get a report number, then MCMC it.
eh wait. what September?
I already from 4Mbps free upgrade to 8Mbps since 2 years ago. free upgrade mean same price at 4Mbps but with 8Mbps speed back in 2017 (around December/January) iinm

Now I having the same scenario like most of us here. Still paying the same price of RM88 (some are RM89) at Sept and Oct 2019 instead of their promised lower price flat rate RM69 for everyone.

This is how my Unifi dashboard looks like:

Quick update about my plan above, for those who having same name as mine.

The TM CS told me (not sure is bluffing or what) the current plan I'm having:
1. Unable to remove Unifi TV / whatever pack in the plan because is bundle
2. Is either you terminate it and sub a new plan RM69.00

but question is new subsriber get RM69.00 also? My area no fibre, only copper line.

Still thinking should i go Unifi Air or not

After reading all I am sorry I still got confuse about the option we have.

Now my bill is rm69+30unifi TV + St..

Tmlive fucker say unifi TV can't terminate else my plan all gone with my phone number.

Doesn't this mean it a cheat from rm69.
Mine is 4mbps rm13x previously and due to they can't provide me unifi lite 10mbps they upgrade my plan to 8mbps +unifi TV without my knowledge after several complaint.

Then when I found out and call to remove unifi TV they say I can't and must terminate my old plan n reapply...wtf..

Then say after sep will chg to only rm69.. I still need pay 13x in Oct and now latest bill show rm69+30+st.wtf...
What is our real option regarding this?? Unifi TV is juz like paying for something I can get free

Starting from Sept 1, TM will also be switching Streamyx customers to Unifi Lite at RM69 a month. New customers can also sign up for Unifi Lite for RM89 a month.
https://www.thestar.com.my/tech/2019/08/06/...-as-alternative

Login online what. Unifi website and see your package name and details.

I already paid all until Oct. Gonna ask for rebate later, I did before last year.
ok la, at least is already cheap RM69. Just slower 4MBps.

I think you go to other tmpoint on other area and ask , some area give different answer.The news clearly said auto migrate to Unifi Lite.

Did you post the conversation with CS online and ask at their post at facebok ? or to our Minster ?

How do you get the rebate last year ? to whom you report and request too ?