Outline ·
[ Standard ] ·
Linear+
All Streamyx customers will be billed RM69, starting Sept 2019
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NightFelix
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 Oct 27 2019, 10:19 PM
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QUOTE(Maxieos @ Oct 27 2019, 01:12 AM) I think you go to other tmpoint on other area and ask , some area give different answer.The news clearly said auto migrate to Unifi Lite. Did you post the conversation with CS online and ask at their post at facebok ? or to our Minster ? How do you get the rebate last year ? to whom you report and request too ? I gonna try submit MCMC, see whats their action. |
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Maxieos
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Oct 28 2019, 12:20 AM
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QUOTE(NightFelix @ Oct 27 2019, 10:18 PM) walk in tell salah bill, they submit report, next billing cycle auto deduct. That was easy , same tmpoint , which year or recently ? QUOTE(NightFelix @ Oct 27 2019, 10:19 PM) I gonna try submit MCMC, see whats their action. Thanks I wanted to hear from you too.Let me know how you write so I also will submit together.More user faster action. |
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cringe
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Oct 30 2019, 10:23 PM
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Anyone tried to access the unifi account using web version? seems something wrong n i cant login
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SUSCrimsonKing
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Oct 31 2019, 12:02 AM
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Getting Started
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QUOTE(cringe @ Oct 30 2019, 10:23 PM) Anyone tried to access the unifi account using web version? seems something wrong n i cant login No problem here with web login.  |
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davinlicious
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Oct 31 2019, 11:16 PM
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But they reduce the speed from 8mbps to 1mbps  |
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bryon
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Nov 2 2019, 09:06 AM
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QUOTE(Pengie @ Oct 24 2019, 10:08 AM) the heck?? i requested through live chat and they said cannot update WTF. you update on september? I also asked and cs said cannot update This post has been edited by bryon: Nov 7 2019, 08:07 AM |
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Maxieos
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Nov 7 2019, 12:41 AM
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QUOTE(NightFelix @ Oct 27 2019, 10:19 PM) I gonna try submit MCMC, see whats their action. Any reply ? As for me , the CS ask me to change packages same as before.Why should i change to RM99 where it auto shift to Unif Lite RM69 ? suddenly need to pay extra rm30. |
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island
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Nov 7 2019, 06:23 AM
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streamyx package speed trolling like snail top triple speed < 384kbps. see the same happens on unifi too, 10Mbps only get 2-4 Mbps. what's the point? of getting higher snail speed package?
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NightFelix
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Nov 7 2019, 10:12 AM
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QUOTE(Maxieos @ Nov 7 2019, 12:41 AM) Any reply ? As for me , the CS ask me to change packages same as before.Why should i change to RM99 where it auto shift to Unif Lite RM69 ? suddenly need to pay extra rm30. Sorry, i was too busy with recently upcoming 11.11 party across all the ecommerce platform.  I will keep you guys update about my situation, my bill should be coming soon this few days. |
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NightFelix
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Nov 7 2019, 11:15 AM
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Ok, just done lodge the report at MCMC. Will keep here update.
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stark4321
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Nov 7 2019, 09:54 PM
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Getting Started
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Recently my streamyx connection frequently disconnected for few second, while surfing web, my browser prompt the 'network login page', after click on it redirected to this site: https://unifi.com.my/streamyxmigrateeligibleIt is so annoying!!! Any streamyx user facing this issue recently? |
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Maxieos
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Nov 8 2019, 12:12 AM
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QUOTE(NightFelix @ Nov 7 2019, 10:12 AM) Sorry, i was too busy with recently upcoming 11.11 party across all the ecommerce platform. I will keep you guys update about my situation, my bill should be coming soon this few days. Oh, what are you selling ? maybe you have something I wanted to buy at cheaper price  QUOTE(NightFelix @ Nov 7 2019, 11:15 AM) Ok, just done lodge the report at MCMC. Will keep here update. OK, thanks , let us know |
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Maxieos
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Nov 8 2019, 12:15 AM
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QUOTE(stark4321 @ Nov 7 2019, 09:54 PM) Recently my streamyx connection frequently disconnected for few second, while surfing web, my browser prompt the 'network login page', after click on it redirected to this site: https://unifi.com.my/streamyxmigrateeligibleIt is so annoying!!! Any streamyx user facing this issue recently? Check whether they did some error on your upgrade , post your snr and attenuation modem info. |
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NightFelix
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Nov 8 2019, 11:40 PM
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QUOTE(Maxieos @ Nov 8 2019, 12:12 AM) Oh, what are you selling ? maybe you have something I wanted to buy at cheaper price OK, thanks , let us know just called me from TM, they agree to removed my UnifiTV or whatever combo pack. Dam, later she fast fast want to close me and cut off without allow me to talk more. I want to complain my 3 months of bill since Sept are paying extra money! TM promised all customers will revert to RM69 no matter what package they are using starting Sept 2019. I check my MCMC report case already mark as resolved. CODE ============================================================
Resolved On: 11/8/2019 6:42:17 PM
Resolved By: Nur Raini Customer Service Telekom Malaysia
Reason: TM has contacted customer on 8 November 2019, Mr ***** and explained further regarding Hypptv issues. Hypptv customer has been remove. Case is closed on 8 November 2019.
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afkwan
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Nov 8 2019, 11:45 PM
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New Member
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the so call unifi lite can only get speedtest 1mbps +/- only
still the same old streamyx speed.
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NightFelix
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Nov 9 2019, 10:48 AM
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QUOTE(afkwan @ Nov 8 2019, 11:45 PM) the so call unifi lite can only get speedtest 1mbps +/- only still the same old streamyx speed. name rebranded speed will max it at 2/4/8MBps depending on your current location supported. |
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bryon
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Nov 9 2019, 12:06 PM
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QUOTE(NightFelix @ Nov 9 2019, 10:48 AM) name rebranded speed will max it at 2/4/8MBps depending on your current location supported. My area support 8mbps but the cs said they will not perform any upgrade for existing account This post has been edited by bryon: Nov 9 2019, 12:07 PM |
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NightFelix
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Nov 9 2019, 12:44 PM
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QUOTE(bryon @ Nov 9 2019, 12:06 PM) My area support 8mbps but the cs said they will not perform any upgrade for existing account but why? no reason given? like port full or the SNR are bad? no try to bait the CS ask, what if I terminate it and get a new plan, is it possible to get 8MBps? if can, time to MCMC again |
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afkwan
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Nov 11 2019, 01:22 AM
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New Member
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upgraded from 1mb to 2 and 4.
but never fill the speed upgrade at all
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NightFelix
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Nov 12 2019, 01:31 PM
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New Update:Today I login check dashboard become this. » Click to show Spoiler - click again to hide... « Last time was this: » Click to show Spoiler - click again to hide... «
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