its better if you give them a call at 100, imo their live chat staff seems to be clueless which section are this unifi air assigned to since this is their new 'offerings' , even my local tm point doesnt seems to know much about unifi air.

sorry to inform you that port forward doesnt work with unifi air. its because the classify this as unifi mobile. so you wont get accessible public ip for incoming port.

you can check ur public ip on https://ip.cn then compare it to ip that assigned to the modem. usually not same. modem will get 10.x.x.x ip.

right now yes, cause im outside the coverage area so im still testing the reliability

oh i see... thanks for the info

Ya, hope to listen from your test result soon.
As my kampung area also out of the said coverage area. However my unifi mobile there is quite stable and good.
Wonder Unifi Air works well out of the coverage area or not.

Hi guys, just need confirmation. Is it confirmed that Unifi Air and Unifi Mobile is the same thing? Because according to "check my coverage", there's no Unifi Air coverage at my location.

An does good Celcom 4G coverage equal to good Unifi 4G coverage? Their staff told me they're using Celcom 4G. However my phone seems unable to lock 4G even at place where Celcom got excellent coverage. This makes me hesitated to get the Unifi Air because Unifiy Mobile is awfully problematic.

It make me wonder whether it's my phone is the problem, or it's the 4G is the problem...

If "Check my coverage" tells you there's no Unifi Air coverage at your location, then it is safe to say that you are advised not to consider subscribe Unifi Air for the time being then.

Good Celcom 4G coverage does not necessarily mean Unifi Mobile will roam Celcom's 4G network whenever Unifi's own coverage isn't available in the area. Also, whenever your Unifi Mobile shows 3G or H+, it is roaming on Celcom's network.

You've already got your own answer...

What is your phone model? Check if your phone model supports these 4G LTE bands, which are Band 5 850MHz, Band 38 2600MHz and Band 40 2300MHz. If all these 3 bands are supported, yet you get poor network performance from Unifi Mobile at your area, then it is advised that you give up and switch to other telco for the time being.

Seems like my problem regarding coverage is "settled" for now. I set to "LTE/UMTS auto (PRL)" in hidden "phone info" menu and 4G seems like stable than before. On the other hand; sadly, 4G only 1-2 bar then disappear. I guess it is indeed the coverage issue. Will try if this working at workplace tomorrow.

According to the spec for Redmi Note 5 pro:
4G Bands:TD-LTE 2300(band 40) / 2500(band 41) FD-LTE 2100(band 1) / 1800(band 3) / 850(band 5)3G Bands: UMTS 1900 / 2100 / 850 / 900 MHz2G Bands: GSM 1800 / 1900 / 850 / 900 MHz GPRS:Available EDGE:Available

I guess only 1 band out of 3. Does this explain the poor network performance?

Thank you regarding Celcom network roaming info. That's new info for me. Whew, kinda to telco talk already.

When you force 4G/3G that way, do double check that you're still able to make/receive phone calls.
1-2 signal bars is consider quite poor already, and that could be the reason your phone fall back to 3G. Yet, you mentioned that it'll disappear as well, which somehow shows that the network is unstable in your area.

Your phone supports 2300MHz Band 40 and 850MHz Band 5, but doesn't support Band 38 2600MHz.
Well, if so happen Unifi Mobile's coverage is good in your area, but only on Band 38 2600MHz frequency band, and not so well perform on other bands, then too bad for you lo... Try look for your family or friend's phone models that supports all 3 bands, then do all the network tests, like monitor signal bar/readings, speed tests, video streaming and web browsing, etc. Then at least you'll know the root cause of poor network performance comes from where.

My advise, give up and move on to other telco.

I forgot to mention that my phone only support band 5. The thing is I just move to this place, and no Streamyx or Unifi. So far, here are my options with pro and con;

1) Unifi Air
Pro: 79/ month. Kinda fast for daily usage compare to my wife's Maxis hotspot although Speedtest not as good as Maxis. Now I'm typing this from the hotspot too.
Con: Still unsure of the signal strength. I was hoping B618 65D will improve this and poor signal is cause by my phone.

2) Celcom
Pro: Proven good coverage, although Speedtest is more or less with UA. Somehow there's glimpse of hope for the 50Gb because of the Video and Music Walla.
Con: At the same time, I'm afraid that 50GB is not enough for us all while 150GB, RM150/ month cost me two month of UA. I think my sweet spot is 100GB. Plus very congested Celcom broadband coverage here according to the CS but excellent 4G coverage. He said the 4G for these two is different, and I really hope this is marketing only.

3) Yoodo
Pro: Only Rm98/ month for 100GB data only, interesting add-on.
Con: I wonder if I can use mobile sim data as wireless broadband with B618 as a router?

4) Maxis
Pro: Excellent 4G coverage, good Speedtest, aceptable speed and more stable than UA at least.
Con: The official broadband is very expensive compared to Celcom. I notice got unlimited data and hotspot for rent 130/ month but is it usable in a router and Rm130/ month is a tad cheaper than 150GB Celcom.


While I do realized that Speedtest doesn't reflect the real world, what bother me is the consumption for whole household. So far parents only use for Whatsapp and Youtube, wife more on social media and online K drama while me planning to connect smart TV to the internet, downloading series, movies, and sometimes app. Hmmm... Confused.

And yeah, regarding your advice, I'm seriously thinking of Celcom 50GB.

1) They offer trial, at least I'll get to know.
2) Free B618, although its locked. Don't really bothered by the contract because pretty sure there will be no fiber here.

But again, let's hope Maxis doesn't offer kaw kaw promo or plan while I'm still tied to contract.

where can i find this
my house no unifi air coverage
celcom wirelss also try d very slow

Find some one who is maxis one prime user and sub 1 line to you. Problem solved. Hahaha

I think I saw in the garage sales. I'll take a look later. My place also have no Unifi Air but Unifi Mobile is pretty fast from hotspot. Can watch 720p easily but sometimes 1080p kinda lagging. The downside, I have to find the g-spot if I want to hotspot.

Aha, nice idea. I'll ask my buddies later.

I'm interested to apply unifi air. would like to know thru what platform you applied can get one month free trial. mine to share, thank you.

TM call and offer me because i'm streamyx users, i din apply myself.

ic, thn ok. I try to apply directly thru tmpoint

ic, thn ok. I try to apply directly thru tmpoint

reporting from tmpoint bayan baru - huawei modem no stock, reordered, probably 2 weeks.

Got some mixed ideas as I read through all the pages.

Can we use the Unifi Air sim card in our phone?

I want to test the signal strength out using my phone first, without going through the 24-months contract.
I stay on the 27th floor of my condo. My phone (Digi) receptions are a bit spotty, so if Unifi Air is the same, then no point for me to get it.

Yes, my make sure your phone supports band 5 LTE.

i register 1 line today. speedtest 4-6mbps. still can stream yt full hd on android tv. using mate 9 as hotspot.