I guess my Note 9 has band 5 support.


I wonder if my spare iPhone 5 will connect, seems like possible (checked that mine is GSM model A1429)



Will get a SIM card to test soon.
It is a real pain that only certain TMpoints have it though.

This post has been edited by RedShirt: Oct 8 2019, 09:07 PM

I had the same idea with RedShirt to test signal strength with my phone first. But it seems like my phone wont connect to their 4g without proper apn setting. Does anyone know the proper apn setting for mobile?

Currently on 8Mbps Streamyx with fresh 1yr contract due to speed upgrade before the rm69 price take effect. Unifi mobile speed test on band 5 phone is not bad (10-15Mbps consistently) in my area even though it is not covered at all as shown in TM website. Am I allowed to switch to Unifi Air w/ 2yr contract (and hence terminate the 1yr Streamyx contract)? And if yes, how should I go about convincing them? Don't think TM staff will allow me to switch over since I am not in coverage .

the apn is: unifi

my mate 9 the apn auto set tho.

Does anyone know how what procedure needed to terminate the sim only plan?

I really triggered by the live chat, mentally retard 2iq duck, minimum wage slave I can't tahan talking to them will get STROKE soon

when i register i ask them they said can terminate via tmpoint or live chat. what happen with your case?

I ask what I need to do to terminate unifi air sim only NO CONTRACT

They say don't know go ask mobile postpaid department "link"

then I ask I'm asking about broadband.

Then he say we only support unifi air, fiber blah blah blah

I said IM asking about unifi air LIKE Are u even reading?

then he keep force me to go to link because he dont know

IDK ABOUT U GUYS IMMA DODGE THIS LIL midget peanut head telco

i chat after 7pm today.

asked about modem availability. immediately answered to go mobile...../starthere as she only handles business and home.

i asked further; can dealer register?
gets same answer.

i immediately said thank you. goodbye.

I'm a potential re-customer. this is 2nd time over 3 chats in 2 days, that the live agents brushed me off.

oh, that page she referred to - its for customers only.

FYI, unifi air needs to go through live chat @ mobile.unifi.com.my, not unifi.com.my
if u chat with regular unifi portal regarding unifi air, it's high chance tat u'll be diverted to the mobile division.
unifi air is under mobile segment.

This post has been edited by feimeng: Oct 10 2019, 11:37 AM

you know how stupid is the chat link at bottom of mobile.unifi.com.my?
it leads to support page meant only for active customer.

interested would-be-customer like me gets turned off outright by both manner and unavailability.





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alternatively, use the myunifi app to live chat with them, just simply signup with an empty account 1st on their website

This post has been edited by feimeng: Oct 12 2019, 07:58 PM

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this is browser error i guess, not unifi problem

Just subscribed to sim only plan. When I first asked at TMPoint, their staff said I cant use phone for hot spot, need to use modem. I plan to use my phone as hot spot and my phone supports band 5. Then I went to another branch to register, the staff asked if I already have modem. I just said I have since some people here said they can use their phone. Other than the sim can't make call, is there any other reason the staff show extra concern on using modem instead of phone?

Got back to office, and I remember my last year ipad also supports band 5 so I put the sim in the ipad instead. So far I can browse and update apps on the ipad, and use it as hot spot too. If there is no restrictions that I should be concerned about and coverage is ok at home, I'm thinking of terminating my current celcom sim for the ipad and use this unifi plan.

Download speed in my office average about 20 - 22 Mbps but upload speed is all over the place. Lol.

This post has been edited by singgung: Oct 16 2019, 03:42 PM

im also using the sim in phone as mobile data. so far i go everywhere in klang valley coverage also gooding. cheaper than i150 and unlimited. really satisfied. speed varied from 5mbps to 60mbps depending on location and band used.

Great to hear that. Do you need to set any APN setting in your phone?

I haven’t try to put the sim in my phone, but so far coverage is quite spotty for the ipad. Maybe I can’t terminate my celcom sim for the ipad afterall cause sometimes i use my ipad for waze. Lol.

I need to set the vpn in my ipad. unifi for apn and username.

apn is automagically configured in my phone.

Bro. Any throttled speed after certain quota
I'm using webe now.

I think once I hit 30 or 40gb
My speed throttled to less than 5mbps

So far no throttle