This one ask who? Over the counter or chat?
Others failed ude to mo support from cs side or hardware?

chat, call, tmpoint, whatever is best for u.

the thing is they all behave differently... so, some luck required.

they are not obligated to help u since yr package does not include STB.

still, some managed to get it - according to reports made in the last 1 year in this forum and the unifi thread... u can search for the posts.

no idea if they have a diff policy now... but no harm trying.

No, not the installation charge.
Keyword here is pro rated, Unifi bill is pay before you use, so let's say your bill is on the 10th every month, you'll be paying for your usage from that bill up till the next bill.
For example your first bill is on the 10th of January, that is the bill for your usage on 10th Jan to 10th Feb.

But let's say you install it on 4th of January so you need to pay pro rated bill of your usage from 4th to 10th January and they will add that up on your bill of the 10th January.
4th to 10th is 7 days total so 7/31 x RM129 = RM29.13 so your bill should have this much as extra.
Your February bill will return back to normal as RM99 for internet + RM30 for TV.

Of course this is just an example as I don't know when you install your unifi and when you get your first bill but that's the gist of how pro rate works.
I tried to explain it as best as I can, hope you can understand it.
If not just google pro rate, uncle google can explain better than me for sure.

If this is not the case as to why your bill seems higher than what you expected to pay then I can't help you anymore as I'm also a customer myself.

Thank you for the explanation

https://www.lowyat.net/2020/203777/unifi-tv...date-confirmed/

black is good color...🤭🤭🤭

someone ask admin unifi official fb. and that is answer

Still unclear:
1. RM240 for 2 years only device or device + PlayTV STB version (not Playstore)?
2. Does it mean downgrade from 100 Mbps w/ STB to 30 Mbps still can enjoy viewing PlayTV STB version?

This post has been edited by MrSpeedy: Jan 14 2020, 09:13 PM

Not sure if it's legit

This post has been edited by cHiLdHo0drEaMz: Jan 14 2020, 10:54 PM

Found out today that 502 Love Nature HD and 720 Youth Winter Olympic Games channels are available on white Unifi STB and playTV app.

Edit: add channel numbers

Addon: these two channels not shown on TV Mosaic. As I've mentioned here before, the TV Mosaic is not reliable and will sometimes be missing channels. If solely rely on this mosaic, you may sometimes miss some channels that are actually in your plan.

This post has been edited by AV_2018: Jan 14 2020, 11:48 PM

300Mbps + unifi Plus Box
FREE unifi Plus Box (new), 4K ready
Watch 70+ channels of premium entertainment content on unifi TV Ultimate Pack
Unlimited data usage
Free 600 minutes voice calls
Free 6 months of Viu subscription
Share great entertainment with your loved ones on up to 5 devices

100Mbps + unifi Plus Box
Free unifi Plus Box (new), 4K ready
Watch 70+ channels of premium entertainment content on unifi TV Ultimate Pack.
Unlimited data usage.

This post has been edited by cHiLdHo0drEaMz: Jan 15 2020, 12:16 AM

Thanks for heads up... i just checked.

The same applies to old silver box and playtv v7.9.11 app.

Now, everyone can enjoy 2 new channels.

Free 6 months of Viu subscription

No mention of Netflix...

I will just stick with my streaming devices if no free upgrade is given

https://unifi.com.my/plusbox#yes


**Existing Customer
- To know more about your eligibility to enjoy the new unifi Plus Box, visit the nearest TMPoint.

https://www.youtube.com/watch?v=a18dRZBY8hk&feature=youtu.be

FREQUENTLY ASKED QUESTIONS (FAQ) ON unifi PLUS BOX
https://unifi.com.my/plus-box/doc/frequentl...fi-plus-box.pdf

TERMS AND CONDITIONS FOR UNIFI PLUS BOX SUBSCRIPTION
https://unifi.com.my/plus-box/doc/terms-and...ubscription.pdf

Warranty Policy for unifi Plus Box
https://unifi.com.my/plus-box/doc/warranty-...fi-plus-box.pdf



This post has been edited by cHiLdHo0drEaMz: Jan 15 2020, 01:21 AM

Hmm... I think we should lower our expectations on Unifi TV services.

Source: https://unifi.com.my/plus-box/doc/frequentl...fi-plus-box.pdf

Is the new apps support android tv like mibio s?

240myr is totally fine for the new box. But i would rather buy it outright even if higher price.
Looking at the unifi site, it doesn't seem to have a way to get it online yet. Only says that we need to go to tm point to get it... Sigh