QUOTE(focusrite @ Jan 11 2020, 09:50 PM)
question about the unifi package
does the rm129 100mbps include one free package?
When I was signing up for unifi, the sales rep asked me to choose one. He didn't say they cost money and just made it seem like it is part of the package so I just choose the ruby package
but now I received my first bill and i see a rm30 for the ruby package
does the rm129 100mbps include one free package?
When I was signing up for unifi, the sales rep asked me to choose one. He didn't say they cost money and just made it seem like it is part of the package so I just choose the ruby package
but now I received my first bill and i see a rm30 for the ruby package
QUOTE(focusrite @ Jan 11 2020, 11:27 PM)
Is this the first bill?Depending on when they install the unifi, you will get pro rated for the days that you use the service that comes before your first monthly bill hence the higher bill.
They should've explain this to you though.
It will return back to normal on the second bill and so on.
If it's not then go and ask since it should be RM99 for unifi + RM30 for tv package = RM129 total before tax.
This post has been edited by Ichi93: Jan 12 2020, 10:21 PM
Jan 12 2020, 10:19 PM

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