thanks!

anyone know about this?

if do flexi payment, the amount charged (before convert to flexi payment) won't get VIP points and/or cash rebate right? What about the amount charged for 12 months consecutively after convert to flexi payment? Can get VIP points or cash rebate?

btw, topping up BOOST using quantum mastercard can get VIP points also right?

This post has been edited by skty: Mar 5 2019, 06:46 AM

For Flexipay:

There will be no cash rebates, i.e. cash mega bonus / hibah performance bonus or reward points awarded for payment of purchases under this programme.

URL: https://www.pbebank.com/pdf/Promotions/form...y-janjun19.aspx

any solution can solve this issue? im using public bank apps, is seriously never key in wrong password at all. but every month they will block me 5-7time. is like wtf keep calling them ask to reactive, need answer a lot stupid question to verify my identity.

*customer officer tell me the system cannot be change even if i go branch. why got such lousy system exist in banking line?

Their Internet banking is very primitive.
You can see that they're clear disarray in their PBe.
Their mobile app is also very primitive and buggy like the app is written by an amateur.

meaning is forever going into same cycle? nobody complaint it need been upgrade? or benefit credit card given is better til customer overlook this issue? seriously blood will boil each time call their customer service regarding this system block for no reason.

This post has been edited by leodinouknow: Mar 5 2019, 07:52 PM

I didn't face this problem before and I seldom use their app now.
I also didn't use the PBe to its full extent since I don't have saving account with them.
All I do is just to view my CC online ledger and details.

OP please add this to front page or any kind soul please add this to related threads and pin it.

To add your credit cards/debit cards to your PBe:

1. Login to your PBe
2. Profile Maintenance
3. Manage Profile
4. Add/Delete Account
5. Add
6. Select Credit/Debit Card
7. Enter card details


I spent days to find the place to add my credit cards. Why would they put this under Profile Maintenance? I had to spam email the customer service because they wouldn't reply to my email. Finally I got this instruction. I hope other pitiful souls like me will be able to see this.

You can view all your transactions and e-statement. It also allows you to pay your bill directly because they will have a "Pay this amount" button when you view the bill statement.

did u read post 1?

I just called to terminate quantum visa. She said she will transfer my points to quantum master.

Great news to hear.
Hope it doesn't vary from one CS to CS like MBB CS.

Reply from PBB Customer Service:

"Referring to the below, please be informed that the Bank is only acting in the capacity of a Billing Agent for Biller (Merchant). The billing is done by Merchant and all data pertaining to the transactions made on your Credit Card are from the Merchant.

As long as the Merchant had indicated to us that the said transaction is an Online Transaction or E- Commerce Transaction, Cardmember will enjoy 5% Cash Back when using their Quantum MasterCard to make the purchases (capped at RM 30.00 Per Month Per Principal Cardmember).

Regret to inform that Shopee Malaysia had not indicated so, as such, you have earned VIP Points instead of Cash Back for the Four (4) Shopee Malaysia Transaction in February 2019 Credit Card Statements."

Means is Shopee seller punya issue?

Something to do with different use of Shopee payment gateway

this has always been shopee's issue; it's the way they setting up their system/gateway that causes the transactions not tagged properly.

Lazada experienced the same before this as well.

difficult for end-users like us to identify or having clear indication which is which because tagging is done after transaction goes thru, not prior.

so sad...

Terminate another quantum visa. Chinese lady a bit rude say no, cannot transfer points at all. Lazy to talk more with her since 1k points only

can transfer points to quantum master. cannot transfer points to visa signature.

She insists cannot. Ask her is it sop? She divert and say must redeem all points ahead

just call up and get another CS to talk to.

I couldn't transfer mine as well last time when I cancelled. All these inconsistencies.