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 Public Bank Credit Cards V5, PB Visa Sig 6% & Quantum 5% Cash Back

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RM700
post Feb 25 2019, 02:45 PM

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My experience using PBB Quantum Master in Shopee app:

Cashback:
1) IPAY88-SHOPEE KUALA LUMPUR MYS
2) SHOPEE KUALA LUMPUR MYS

No Cashback:
1) Shopee Malaysia KUALA LUMPUR MYS ranting.gif ranting.gif
RM700
post Mar 7 2019, 08:32 AM

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Joined: Jun 2014
QUOTE(Dhang @ Mar 2 2019, 10:23 AM)
The customer service agent just said no. To be safe, better make the purchase on Shopee website instead of Shopee App, but you know we can only use some vouchers on the app.

bruce.gif
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Reply from PBB Customer Service:

"Referring to the below, please be informed that the Bank is only acting in the capacity of a Billing Agent for Biller (Merchant). The billing is done by Merchant and all data pertaining to the transactions made on your Credit Card are from the Merchant.

As long as the Merchant had indicated to us that the said transaction is an Online Transaction or E- Commerce Transaction, Cardmember will enjoy 5% Cash Back when using their Quantum MasterCard to make the purchases (capped at RM 30.00 Per Month Per Principal Cardmember).

Regret to inform that Shopee Malaysia had not indicated so, as such, you have earned VIP Points instead of Cash Back for the Four (4) Shopee Malaysia Transaction in February 2019 Credit Card Statements."

Means is Shopee seller punya issue? hmm.gif hmm.gif

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